A brand defining the market for sentimental, unique gifts.
This online gift boutique offers more than 10,000 gifts with free personalization. Add names, initials and other touches that guarantee nobody has a duplicate.
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What is Personal Creations?
Personal Creations — owned by Provide Commerce, the company behind ProFlowers — is a personalized gift shop that allows you to add a unique touch to decor, housewares, blankets and more. Add names, monograms and photos to gifts at no additional cost.
What can I buy at Personal Creations?
Personal Creations offers a vast selection of gifts, so you’re sure to find something for even the pickiest person.
Selection range from home goods like blankets, mugs, cutting boards and pillows to decorative signs and keychains.
You’ll find personalized photo frames for weddings, birthdays and anniversaries, as well as an exhaustive selection of Christmas ornaments and stockings for the holidays.
Personalize your gift from the comfort of your home by uploading the photos you want to use or entering personal text. Most options show you an image of how the product will look with your customizations.
Delivery and shipping
Personal Creations offers two speeds of delivery: standard or express.
Standard delivery ranges from $4.99 to $19.99, depending on what you order and where you live. Orders to Alaska or Hawaii require an additional $10.99 fee.
Whatever option you choose, you can track the progress of your order online.
Personal Creations doesn’t typically offer free shipping. Even when free shipping is advertised on the site, it works through a complicated rebate program that depends on signing up for an account through a separate website.
Payment
Pay for your Personal Creations with Visa, Mastercard, Discover, American Express, Diners Club and PayPal.
Returns and refunds
Personal Creations stands behind its products and offers a refund, credit or exchange if your item is defective or incorrect. Defects must be in materials or workmanship to be eligible for a refund, and all returns must be received within 180 days of purchase.
When’s the next sale?
Personal Creations runs sales for Valentine’s Day, Hanukkah, Christmas — pretty much most holidays.
It frequently runs promotions as you navigate its site, including “mystery gift” popups at checkout.
For exclusive heads-up on savings, sign up for email.
What sets this brand apart?
That you can customize nearly anything Personal Creations sells is a plus — from a cutting board for grandma to a blanket for a newborn.
It goes beyond your typical options to allow for the addition of pictures to your gift. And it’s awesome the site renders a preview of how your gift will look once it’s personalized.
Pros and cons
Pros
- Wide variety of items. Choose from 10,000 personalized gifts for any occasion.
- Clear expectations. Personal Creations lets you see what your gift will look like, even before you commit to buying it.
Cons
- Inflexible returns. Unless your item is defective, you won’t be able to return it.
- Hidden costs. Most items require expensive shipping and sneaky “care and handling” costs.
- Inconsistent service. Customers report difficulties with support when they’ve had issues with orders.
