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Pacific Life life insurance review 2019

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Ranked number one for indexed universal permanent life insurance.

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18 to 65

Issue Age

$50,000 to $100,000+

Coverage Amount

Depends on policy

Medical Exam Required


Insurance ProductsTerm, Whole, Universal, Variable Universal, Indexed Universal
Issue Age18 to 65
Coverage Amount$50,000 to $100,000+
Term Lengths10, 15, 20, or 30 years
Medical Exam RequiredDepends on policy
Temporary Underwriting CoverageYes
Customer Service OptionsPhone, Online
Policy Riders OfferedYes

What types of life insurance coverage does Pacific Life offer?

Pacific Life offers a suite of term and permanent life insurance policies, but universal coverage is where it shines.

Term life

Pacific Life offers term life policies with both fixed and adjustable premiums over 10, 15, 20, 25 and 30 years. Choose from Pacific PRIME Term (no medical exam), Pacific Perm ART (annual renewal with increasing premiums) and PL Promise Term (fluid underwriting with no rate class restrictions).

Universal life

Pacific Life offers a suite of universal life options. It promotes many standard policies depending on your location under various names that include Versa-Flex NLG, Versa-Flex PRO II-CV and Pacific Estate Preserver III — each based on your age, health and financial goals.

Whole life

This cash value life insurance offers death benefit protection with guaranteed minimum interest crediting rates and fixed premiums.

Variable universal life

Pacific Life offers policies for basic variable universal, cash accumulation, survivorship and asset preservation under the brands Pacific Select Accumulation, Pacific Select and Pacific Select Survivorship.

Indexed universal life

Indexed universal life policies have the potential for greater cash accumulation because they tie a portion of your contract to a market index like the S&P 500. Pacific Indexed policies vary by death benefit, cash accumulation or estate tax preservation.

What riders can I add to my life insurance policy?

Standard policies typically don’t extend into protection against unexpected disabilities or illness. Nor do they tend to cover long-term care or coverage for dependents.

To expand your coverage, Pacific Life offers a handful of riders that vary by policy, but include:

  • Conversion rider. Prime term policies offer this rider that allows you to convert to a new policy without charges or new insurability in a specified year.
  • Waiver of premium. Waives your premiums after six months if you become fully disabled.
  • Accelerated death benefit. If you become terminally ill, this rider pays out a portion of your death benefit at no additional cost.
  • Dependent children’s rider. Extends your protection to cover a child in your home.
  • Long-term-care rider. Covers assisted living and nursing home costs.

How much does Pacific Life cost?

To get an idea of how much you might pay for your policy, check out some sample quotes below for a policy with a term of 20 years for an individual in perfect health.


How do I get a low rate?

Pacific Life isn’t as forthcoming as its competitors in disclosing the specific eligibility requirements for its preferred rates.

Generally, you’ll need to be in prime health and meet guidelines that can include:

  • A minimal or no history of tobacco use.
  • No history of alcohol or substance abuse.
  • A personal and family health history free of disease or impairments.
  • A clean driving record — no DWIs, DUIs, suspensions and other convictions.
  • Healthy blood pressure and BMI.
  • Low-risk occupation and hobbies.

Call Pacific Life to learn more about how you can land the lowest rates you’re eligible for.

Pros and cons of Pacific Life


  • Suite of policies. Depending on your location, there are a slew of policies to choose from within each category.
  • Lenient eligibility. Customers say that health requirements tend not to be as strict as with its competitors.
  • Wallet-friendly. Rates are low if you’re younger than 45 with good to excellent health.


  • No online updates. To update your personal information, you’ll need to call. And changing your beneficiaries or canceling your policy requires official forms.
  • Phone interview required. After applying, you must speak with an underwriter to learn your rates and policy options.

Life insurance companies like Pacific Life

Name Product Issue Ages Coverage Range Medical Exam Required State Availability
18 - 85 years old
$10,000 to $10,000,000+
Depends on provider and policy
All 50 states
Compare quotes from 16 life insurance companies side by side.
18 - 75 years old
$100,000 to $10,000,000
Get a term life insurance quote from this A+ rated company, founded in 1875. Customize your policy with additional life and disability riders.
18 - 64 years old
$100,000 to $3,000,000
All 50 states
Customized term life insurance policies up to $3 million, no medical exam required.
20 to 60 years old
$100,000 to $8,000,000
Not available in New York
Term life insurance with no policy fees and the freedom to cancel anytime. Simple application process that can get you approved for coverage instantly.
25 - 60 years old
$100,000 to $5,000,000
Available in all states except for Montana
Offers term life insurance with accelerated underwriting. No-exam coverage up to $1,000,000 for those who qualify.
20 - 80 years old
$25,000 to $10,000,000
All 50 states
Quickly get a quote for coverage with this marketplace, which compares term & whole life insurance policies from 45+ carriers.
20 - 85 years old
$100,000 to $1,000,000
Depends on policy
All 50 states
Get a term or whole life insurance quote from Fidelity Life - starting as low as $15/day.

Compare up to 4 providers

Pacific Life reviews and complaints

Top rating companies like A.M. Best and the Better Business Bureau both rate Pacific Life an A+. These ratings tend to show that the company is financially stable and historically able to pay out claims.

Online customer reviews indicate overall satisfaction with policies and support, though you’ll see negative reviews citing policy restrictions and incorrect information from agents.

How does Pacific Life protect my data?

Pacific Life collects your personal information in order to service and manage your account(s) with them. They do not sell your data, nor do they share it with third parties for marketing purposes.
Pacific Life maintains physical, electronic and procedural safeguards to protect your information, and uses the most up-to-date encryption technology when transmitting your data.

How do I sign up?.

You cannot sign up for a policy with Pacific Life online. You have to go through an independent financial professional. However, Pacific Life provides an online tool to help you locate a financial professional in your area.

More about Pacific Life

Founded in 1868, Pacific Life is a long-running insurance provider focused on a diverse set of universal life policies along with term life, annuities and mutual funds.

Pacific Life is a mutual holding company. This means that it’s owned by its policyholders who then receive yearly profits in the form of dividends or reduced premiums.

Wink’s Sales and Market Report ranks Pacific Life as the number one indexed universal life insurance performer. It’s made a name for itself as one of the leaders in the universal permanent life space.

But this business is also committed to helping out, announcing a $7 million giving program through its Pacific Life Foundation that supports local charities and giving back to the community.

In addition to its many universal life policies, Pacific Life offers annuities and mutual funds to help you plan for retirement. Use these products to save for later or supplement your retirement income.

How do I file a claim?

To file a claim with Pacific Life, you must call an agent at 800-347-7787 weekdays from 5 a.m. to 5 p.m. Pacific time.

After starting the process by phone, you’re sent a claims packet of relevant, appropriate documentation to submit. Documents are likely to includes a death certificate for the beneficiary and original forms.

Pacific Life reviews your documentation before releasing your death benefit to beneficiaries.

Bottom line

Pacific Life is a long-standing leader in universal life insurance sales. You can extend the protection of standard policies through a series of riders to cover your children and unexpected bumps along the road of life.

But if you’re interested in a term policy at the best rates you’re eligible for, you might want to compare other options to find a policy that fits your needs.

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