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New American Funding vs. Rocket Mortgage

New American Funding gets our vote based on interest rates, loan options and customer service.

When compared to Rocket Mortgage, New American Funding offers lower advertised interest rates, more loan choices and greater underwriting flexibility for borrowers of all types.

Our verdict: We pick New American Funding

New American Funding gets our vote on three important criteria: interest rates, loan selection and customer service.
For starters, New American Funding’s advertised interest rates are lower than Rocket Mortgage’s. While a fraction of a percent doesn’t seem like much, it could save you thousands in interest over the long term.
New American Funding also edges out Rocket Mortgage for its bigger loan selection. In particular, we like its Nonqualifying (Non-QM) loan, which accepts alternative documentation — an option that could work well for self-employed people.

Overview: New American Funding vs. Rocket Mortgage

New American Funding
Rocket Mortgage
See rates
Get rates See rates
At a quick glance
  • Consider this lender if you’re self-employed.
  • Choose another lender if you live in Hawaii.
  • Consider this lender for its competitive rates.
Loan products offered Conventional, Jumbo, FHA, VA, Refinance Conventional, Jumbo, FHA, VA, Refinance
State availability Not available in: HI, NY Available in all states
Min. credit score 620 620
BBB Rating A+ A+
Trustpilot Rating Great Great
  • Manual underwriting
  • Online flexibility
  • Free calculators and tools
  • Learn how much you can qualify for in minutes
  • No prepayment fees
  • Most loans close within a week of application approval
  • Not available to New York or Hawaii residents
  • Undisclosed fees
  • No online preapproval or automatic quote
  • Doesn't offer USDA loans
  • Pre-approval requires a hard credit inquiry
More info Read Review Read Review

New American Funding customer reviews

New American Funding gets high praise from customers, earning a 4.91- out of 5-star rating on Zillow from over 8,600 customers as of January 2022. Reviewers report attentive service from their loan officers, who kept them up to date during the entire process. Other reviewers mention being happy with fast closing times and lower-than-expected rates.
While complaints are less common, a few customers mentioned paperwork mix-ups and delays in hearing back from loan officers at the initial stages of the loan application process. To its credit, New American Funding appears to respond to these complaints quickly. Compared to other lenders, its service levels appear to be higher than average.

Rocket Mortgage customer reviews

Rocket Mortgage, previously known as Quicken Loans, gets a 4.48- out of a 5-star rating on Zillow from over 7880 reviewers as of January 2022. Most reviewers mention attentive, personalized service they received from their loan officers, along with fast closing and no paperwork delays. Borrowers also appreciated Rocket Mortgage’s MyQL to track their loan’s progress.
However, some customers report being unhappy about unauthorized credit inquiries during the application process. Some also say that loan advisors were pushy when trying to close a loan. Overall, Rocket Mortgage appears to offer higher-than-average service levels but has a fairly large number of complaints.

Compare your mortgage options

New American Funding and Rocket Mortgage are both highly rated lenders that are popular with thousands of Americans. However, if you’d prefer a fully digital mortgage that doesn’t require you to work with a loan officer and has no origination fees, consider Better or Beeline.
Or, if you’re looking for a specialized loan that neither New American Funding or Rocket Mortgage offers, we suggest Draper & Kramer Mortgage or North American Savings Bank. Both these lenders offer a wide range of loan products and also have excellent customer reviews.
Find your perfect mortgage by comparing these lenders and lender marketplaces. Select See rates to get a personalized quote.

Disclaimer: The partners on Finder's mortgage comparison tables are sorted in alphabetical order.

Name Product Loan products offered State availability Min. credit score
Rocket Mortgage
Not rated yet
Rocket Mortgage
Conventional, Jumbo, FHA, VA, Refinance
Available in all states
Apply online for free and lock in your rate for 90 days.
Veterans United
Not rated yet
Veterans United
Conventional, FHA, VA, USDA, Jumbo, Refinance
Available in all states
Veterans United stands out from other lenders for its focus on serving the military community.

Written by

Kat Aoki

Kat Aoki was a personal finance writer at Finder, specializing in consumer and business lending. She’s written thousands of articles to help consumers make better decisions on their home loans, bank accounts, credit cards, cryptocurrency and more. Kat is well versed in working with leading brands in the real estate, mortgage and personal finance industries, and her expertise has been featured on Forbes Advisor, Lifewire and financial comparison sites like iSelect and She holds a BS in business administration from California State University, Sacramento and enjoys hiking and yoga in her spare time. See full profile

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