Free shipping on orders over $45
Inevitably, things around your house need fixed or updated. With a huge inventory of appliances, storage solutions and lawn care supplies, you can get what you need for your next project at Lowe’s.
What can I buy at Lowe’s?
If you’re shopping for a new fridge, and also want to add some decor for the holidays, this home improvement superstore has you covered. Shop a huge variety of departments to suit all of your needs, including:
- Building supplies
- Doors and windows
- Heating and cooling
- Holiday decorations
- Home décor and furniture
- Home services
- Lawn and garden
- Lighting and ceiling fans
- Molding and millwork
- Outdoor living
- Smart home and security
- Storage and organization
How do I use my promo code?
To use your Lowe’s promo code, follow these steps.
- Visit the Lowe’s website.
- Add the items you’d like to purchase to your cart.
- Click View Cart to continue.
- Enter your code in the promotion box.
- Click Apply Code to continue.
Why is my code not working?
If the site doesn’t accept your discount, your promo code could be expired, not available in your country or case-sensitive. If you have questions about your promo code, contact Lowe’s directly.
Shipping, delivery and payments
Can I get free delivery?
Yes! Become a member of MyLowe’s for free and get free parcel shipping with all qualifying orders. No promo code needed.
Shipping costs vary per order. For parcel shipments, MyLowe’s members always receive free shipping and non-members receive free shipping with orders of $49 or more. Most items under 150 pounds qualify for parcel shipping, which you can select at checkout. Items that don’t qualify for free shipping won’t have a parcel shipping option. Expedited shipping options are available at an additional cost.
You may also choose to buy your item online and pick it up at your local Lowe’s store for no shipping fee.
How can I track my order?
Track your order through your MyLowe’s account. You can also find tracking information in the shipping confirmation email, which you’ll receive after your order has been shipped. Keep in mind that tracking information may take a few days to appear, even after items have been sent.
You have several options when paying for your Lowe’s order, including using a Visa, MasterCard or American Express credit card. You can also pay using your Lowe’s Consumer Credit Card, Lowe’s Project Credit Card, Lowe’s Accounts Receivable Card or Lowe’s Business Account Card.
What is Lowe’s return policy?
Most items can be returned within 90 days of purchase with the exception of appliances, which only have a 30 days return window. Special conditions apply to holiday and seasonal items, so carefully read the return policy. Lowe’s repairs or replaces eligible returned items or refunds your money, depending on the situation.
Are Lowe’s returns free?
Returns to a physical Lowe’s store are always free. You can also return any parcel-shipped purchase for free using the prepaid return shipping label included with your purchase. There may be a fee for returning larger items that don’t qualify for parcel shipping.
How do I return items to Lowe’s?
You may return your items to your local Lowe’s store or by mail. If the items were sent using parcel shipping, you may return them free of charge using the prepaid label included with your purchase. Pack the items carefully to avoid damage in transit.
If you need to return a larger item, contact Lowe’s at 800-445-6937 for help.
When’s the next Lowe’s sale?
Lowe’s frequently offers generous sales for holidays like Labor Day, Memorial Day and Black Friday. If you can’t wait that long, check out our promo codes to see if you can save a few bucks off your purchase. You can also browse the Savings section of the website to see what’s on sale at any given moment. Most deals are for 25% or more off of extremely popular items like Dewalt tools and Kohler fixtures, but what’s on offer is constantly changing.
What sets this brand apart?
Few stores offer the variety of home improvement options that Lowe’s does. And with free shipping available, it’s hard to pass up the convenience of having your project needs delivered right to your door. We also love that Lowe’s offers a free in-store pickup option for larger items, so you’re not forced to pay expensive shipping costs if you don’t have to.
What do people really say about Lowe’s?
Many customers are pleased with their Lowe’s shopping experience, particularly when it comes to buying appliances. However, other shoppers commented that Lowe’s customer service has decreased in quality in recent years. Multiple customers also reported problems with delivery of larger items, so we recommend getting clarification of how shipping works before placing your order.
What is Lowe’s history?
The first Lowe’s store was opened back in 1921 by Lucius Smith Lowe as a local North Carolina hardware store. And now, almost a century later, that one store has turned into a home improvement empire, boasting over 2,355 locations across the US, Canada and Mexico. Today, Lowe’s is a Fortune-500 company and the second biggest home improvement retailer in North America.
What about social media?
You can follow Lowe’s on Instagram, Twitter, Facebook and YouTube for updates on sales and inspiration for future projects. More than 4.5 million people have liked the page on Facebook, where you can connect with other home improvement enthusiasts and discuss projects in the comments section. The Lowe’s YouTube channel is a great resource for both beginners and experts alike to find how-to videos, DIY projects, landscaping ideas and more.
How can I contact customer support?
Call 1-800-445-6937 to talk to a customer service agent Monday through Saturday from 8 a.m. to 10 p.m. ET. On Sundays, agents are available to help you from 8 a.m. to 9 p.m. ET. Alternatively, you can text a question to 704-313-1818 — but messaging and data rates may apply.
Why should I shop at Lowe’s?
- Free parcel shipping. MyLowe’s members get free parcel shipping with every order. Other shoppers get free parcel shipping with orders of $49 or more.
- Free parcel returns. Return a parcel delivery free of charge.
- Unclear shipping policy. Costs vary by item for non-parcel deliveries.
Whether you’re tackling a home improvement project or just sprucing up a few things around the house, Lowe’s is a great place to shop for quality brands that are trusted within the industry. You can take advantage of online resources like Lowe’s YouTube channel or Facebook page if you need ideas or direction for your project. And don’t worry: Lowe’s generous 90-day return policy gives you plenty of time to change your mind.
Frequently asked questions
Is it free to become a MyLowe’s member?
Yes, you can become a member at no cost to you.
How do I know if my in-store pickup order is ready?
You’ll receive an email when your order is ready to be picked up.
Does Lowe’s offer discounts for military personnel and veterans?
Yes. Lowe’s offers a 10% discount for active and former military members. You can verify your status online and take advantage of the same benefits as you do in stores.
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