JCPenney brings you style and comfort at prices everyone can afford.
JCPenney is one of America’s top department stores. It focuses on offering high-quality apparel, accessories, jewelry, fashion products and home furnishings to customers around the world. We’ve rounded up some of the best deals and savings from JCPenney to help you maximize your shopping spree.
JCPenney promo codes and discount coupons for July 2018
| City streets backpacks now: $7 |
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| Save up to 70% off select styles |
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| Free standard shipping - anywhere | On orders over $99 |
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| Free shipping with orders over $99 or ship to store with orders over $25 |
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What can I buy at JCPenney?
JCPenney is a full service department store that offers its customers a wide variety of items. From home furnishings and decor to appliances, there’s plenty to add to your home.
If you’re shopping for apparel, you won’t be disappointed. Men, women and children’s clothing of all styles and sizes is available from a large selection of brands. Plus size, petite and big and tall options are available.
If you’re an accessories fanatic, JCPenney stocks a variety of top purse and shoe brands like Liz Claiborne. You can also shop Sephora through JCPenney for your favorite beauty products and skincare essentials.
Beauty
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Clothing
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Home Decor
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Jewelry
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Bed & Bath
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Appliances
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How do I use my JCPenney promo code?
Our top picks from JCPenney
Liz Claiborne Jess Tote Bag
JCPenney
Genuine Tahitian Pearl & Diamond Pendant Necklace Set
JCPenney
KitchenAid® Artisan® Design Series Stand Mixer & Glass Bowl
JCPenney
JCPenney sizing guide: What size do I need?
Does JCPenney carry men’s big and tall sizes?
Yes. JCPenney carries big and tall sizes up to a size 54 or 5X. The retailer’s big and tall options are specially designed for larger bodies with larger cuffs, broader shoulders and more space for comfort. It carries casual big and tall clothing as well as dressier and more professional options.
Is JCPenney plus size friendly?
Yes! JCPenney is a great place for plus size ladies of all sizes to shop. It offers sizes up to 5X. It even offers a special section of plus petite options for shorter curvy ladies as well as a selection of junior plus apparel.
JCPenney maternity sizes
JCPenney offers a variety of maternity options in plus and standard sizing. Typically, your maternity size is the same size you wore before getting pregnant. However, if you have gained or lost a significant amount of weight during your pregnancy, you may consider sizing up or down.
Shipping, delivery and payments
Can I get free delivery?
Yes. JCPenney orders of $99 or more ship free. No promo code is required to receive this offer.
Shipping costs
| Standard | Delivered in 3 to 5 business days at $8.95 on orders under $99. Orders of $99 or more ship free. |
| Premium | Delivered in 3 business days at $9.95 on orders under $99. On orders over $99, the shipping cost drops to $4.95. |
| Two day express | Delivered in 2 business days; cost varies from $15 to $35, depending on purchase amount. |
| One day express | Delivered in 1 business day; cost varies from $25 to $45, depending on purchase amount. |
JCPenney.com also offers free in-store delivery for most online orders over $48.99. Items ship in four to seven business days for pickup up at your nearest JCPenney location.
How can I track my order?
Once your JCP order has shipped, you’ll receive a shipping confirmation email containing your tracking link. Simply click the link in the email to see your order’s location. Keep in mind that tracking information may not always be accurate and could take several days to appear.
Payment options
Pay for your JCPenney order on its secure website using Discover, Visa, Mastercard or American Express. PayPal is available for a secure and familiar payment option. You may also pay using your JCPenney credit card or gift card.
What is JCPenney’s return policy?
The return policy for each department at JCPenney varies, so check the terms on your receipt or online for specific information. Generally, most items can be returned with a receipt for an exchange or a refund of the purchase price issued in the original method of payment.
Items returned without a receipt are eligible for an exchange or return of the lowest selling price within the past 45 days, issued as a merchandise return voucher.
When returning an item with a gift receipt, you receive the purchase amount in the form of a JCPenney gift card.
Are JCPenney returns free?
No. Customers are responsible for paying the cost of return postage. You can avoid this by returning your items to your local JCP store.
Can I exchange for a different color or size?
How do I return items to JCPenney?
Return your items to your local JCP store, or repackage them and mail them to the returns center nearest you. There are three locations across the US for your convenience.
Please include your invoice or your name, address, phone number and date of purchase if you lost the original invoice with your return. Mail your return to one of the following addresses:
Kansas City
jcp.com facility
10500 Lackman Road
Lenexa, KS 66250-0001
Reno
jcp.com facility
11111 Stead Boulevard
Reno, NV 89506-1500
Columbus
jcp.com facility
5555 Scarborough Boulevard
Columbus, OH 43232-4730
When’s the next JCPenney sale?
JCPenney offers great sales year round, for every holiday from Black Friday to Easter Sunday. During events like these, you can save enormously on all the season’s hottest items.
But no matter what time of year, there are two great places you can always find deals on the JCPenney website. Click coupons to find promo codes and discounts. Some deals are valid in store and online, but others are valid online online.
Under the clearance section of the JCPenney website, you’ll find JCPenney’s Red Zone clearance. Everything in this section is discounted 50–70% off. You can sort by items under $50, under $25 and even under $10 or $5 for easier shopping.
You can also use JCPenney Rewards to earn points to redeem towards future purchases.
What is the JCPenney rewards program and how does it work?
JCPenney offers a free shoppers reward program. It’s easy to enroll in store or online, although you need to create a jcp.com account. By linking your JCPenney Rewards card to your jcp.com account, you can take advantage of the same deals and coupons regardless of whether you are shopping online or at your local JCPenney store.
Plus, you’ll receive a birthday gift, exclusive offers, and special bonuses, as you earn points for every dollar you spend.
What sets JCPenney apart?
JCPenney is one of the only American department stores to focus on a more affordable demographic. While other stores choose to stock their shelves with expensive items most Americans can’t afford, JCP tries to include the average American in their store planning. Working folks who don’t feel like spending $100+ on one shirt will appreciate JCPenney’s practical and down to earth nature.
What do people really say about JCPenney?
Online reviews praise JCPenney for its low prices and great selection. Many shoppers were thrilled to shop at a store that actually offered sizes that fit them. However, some customers were less than satisfied and complained that they received poor customer service and did not receive the store credit they were owed in a timely fashion.
What is JCPenney’s history?
Founded in 1902 by James Cash Penney and William Henry McManus, JCPenney is a chain of department stores throughout the continental United States, Alaska and Puerto Rico. It also operates internationally online.
Having been in business for over 100 years, the retailer has weathered the Great Depression and multiple recessions, and constantly continues to adapt its business strategy. For example, JCPenney recognized that millennials were starting to purchase their own homes, and has since focused on relaunching its appliance brand.
What about social media?
JCP has kept up with the times. It’s easy to find the department store on all your favorite social media platforms. Its Facebook has nearly 5.5 million likes — a pretty impressive following. Its Instagram also boasts more than 500K followers.
How do I contact customer support?
Call JCPenney at 1-800-322-1189 for immediate support. Alternatively, you can send an email using the form on the JCP website. You will receive a response email in one to three business days.
Why should I shop at JCPenney?
Pros
- Large selection. JCPenney is a one-stop shop for clothing and home needs for the whole family.
- Wedding and baby registries. Register for your wedding or baby shower, or easily shop for gifts off the registries of friends and family.
- Portrait services. Many JCPenney locations offer portrait sessions, which you can schedule online.
- Rewards program. Earn JCPenney Rewards points for every dollar you spend online.
Cons
- Limited free shipping options. You must spend $99 or more to be eligible for free shipping.
- Mid-range fashion While JCPenney is offering more brands than before, if you are shopping for a label-conscious recipient, you may be hard-pressed to impress.
Bottom line
JCPenney is a great place to shop because of its huge selection of sizes and styles. However, it isn’t a designer store, so if you’re searching for luxury goods, look elsewhere. For affordable clothing, home goods and more, it’s a top choice for quality at a low price point.
Frequently asked questions
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