Are Online Banks Safe: Deposit Insurance and Financial Security
Online banks are safe when they have FDIC or NCUA insurance and strong cybersecurity. Here's what to know.
Whether you’re comparing online or brick-and-mortar banks, there are some things to look out for if you’re concerned about the safety of your cash: deposit insurance, cybersecurity and user protections.
Online banks can be just as safe as regular institutions with physical locations. Online banks typically have the same security protections and deposit insurance you’d find at large traditional banks, like Chase or Wells Fargo.
While a digital bank won’t have a branch location with a backroom vault stuffed with cash, the deposit insurance and security measures are typically the same.
For example, online banks like SoFi®, Varo and Ally Bank are all legitimate institutions with federal deposit insurance and bank charters. They also offer industry-standard encryption and security features such as two-step verification.
Yes, online savings and checking accounts from federally insured online banks are protected by deposit insurance. Federally chartered banks are legally required to have this coverage, and customers don’t have to pay for it.
Just like traditional banks, online bank accounts can have federal deposit insurance, either through the Federal Deposit Insurance Corporation for banks or the National Credit Union Administration (NCUA) for credit unions.
Insured deposit accounts are protected up to at least $250,000 per depositor, per FDIC- or NCUA-insured institution, per ownership category. This protection applies to various deposit account types, such as checking, savings and certificates of deposit.
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Alongside deposit insurance, you can expect these industry-standard security protections at online banks:
For most online banks, you can resolve issues over the phone, through email or in your bank app. Some online banks will also offer online forms you can fill out if you have a problem.
Online banks don’t have physical branches, so you can’t exactly head to a local branch to get a new debit card or resolve a fraud issue. Admittedly, not having access to physical locations isn’t as great for complicated banking issues, and it is one of the most glaring downsides of doing all your banking exclusively online.
If you’re thinking of doing all your banking online, make sure you’re comfortable resolving any issues through electronic channels.
"You can have both traditional and online accounts. I like online banking, but I do like the convenience of physical branches from time to time. I have a few accounts with a local credit union that has multiple branch locations in my area, which is great for when I need to pull out cash or make deposits. However, my credit union doesn’t have the best savings rates, so I have accounts with a few online banks to snag high rates, and I have credit cards with other banks for their rewards. Long story short, you don’t have to put all your eggs in one basket."
The short answer is no, online banks aren’t more vulnerable to scammers or fraud than regular banks.
Most banks, online or otherwise, employ similar security measures. Whether you get scammed often comes down to bad luck or falling victim to a sophisticated banking scam.
Phishing and spoofing are common tactics scammers use to try to get your information:
In many cases, scammers will use a combination of phishing and spoofing to try to dig your sensitive information out of you. If someone contacts you out of the blue asking for your two-factor authentication or banking password, consider that a sign of a scam — even if it seems like they’re from your bank.
If you’re ever suspicious of odd text messages, emails or phone calls, simply contact your bank directly.
Online banks can be just as safe as traditional banks, as long as they have deposit insurance and industry-standard security features, such as two-factor authentication for logins and encrypting your sensitive data.
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