Our verdict
Bank of America is financially stable, has a vast network and offers a variety of savings and checking account options to meet a wide range of customers’ needs. But its APYs aren’t the highest, and you have to be careful to avoid monthly maintenance and other fees.
Best for. Those who value full-service banking and branch access.
Pros
- Large branch and ATM network
- Variety of account types available
- Strong mobile and online banking tools
- Well-established institution
Cons
- Low APYs on savings accounts
- Monthly fees common
- Customer service complaints
Is Bank of America right for you?
Bank of America, or BofA, can make sense if convenience is your top priority. The bank has thousands of branches, ATMs and a solid mobile app, which makes it super easy to manage your money no matter where you are.
That said, if your main goal is to grow your savings or avoid monthly fees, you might be happier with an online bank or credit union that offers higher rates and fewer charges.
How Bank of America stacks up
You can cover most of your financial needs with Bank of America’s breadth of products. You’ll also have banking access all across the US if you move or travel. But if you’re looking for fee-free accounts and high interest earnings, you may want to compare other banks.
Where it shines
It’s a longstanding bank with products and services you’d expect.
- Wide product selection. BoA offers a wide range of personal and business accounts, as well as special programs that give account holders access to extra benefits.
- Easy accessibility. Bank of America offers one of the largest branch and ATM networks in the US. Find a brick-and-mortar spot near you, bank online or use one of its 15,000 ATMs in the US.
- Sophisticated mobile app. The app has a built-in financial assistant, budgeting tools and mobile banking features to help you manage all your accounts in one place.
- Strong financial stability. BoA is one of the largest banks in the country and has the resources and security of a well-established institution.
Where it falls short
Traditional, but not the most affordable option out there.
- Slow customer service. Due to BoA’s size, teller lines can be long and it can take a while to reach customer service online.
- Low rates. BoA has low interest rates across the board, so it may not be ideal for those who want to watch their money grow fast.
- Monthly fees. Almost every BoA account has an associated monthly fee. But you can waive most of these fees when you meet certain requirements, like a minimum account balance.
Bank of America’s checking accounts
Bank of America offers four main checking accounts, each with different features and fees depending on your needs. Though all of them come with access to BoA’s nationwide branch and ATM network, strong mobile banking tools and optional overdraft protection, the monthly fees can get quite steep if you don’t meet the requirements to waive them.
- Bank of America Advantage SafeBalance Banking®. A checking account designed to prevent overspending by rejecting your card if your balance is low. It costs $4.95 per month, which can be waived if you maintain a minimum daily balance of $500, are under the age 25 or are a member of the BoA Preferred Rewards program.
- Bank of America Advantage Plus Banking®. This mid-range account gives you access to Balance Connect, BoA’s optional overdraft protection service, which costs $12 per use. This account also lets you avoid the $12 monthly fee by scheduling a direct deposit of $250 or more, keeping a $1,500 minimum daily balance or enrolling in Preferred Rewards.
- Bank of America Advantage Relationship Banking®. A checking account that earns interest. The $25 monthly fee is waived if you keep a balance of $20,000 or more in linked accounts or are enrolled in Preferred Rewards.
- Bank of America SafeBalance Banking for Family Banking. A parent-owned account that your child can use. It comes with parental controls, a debit card and alerts on spending. There’s no monthly fee (normally $4.95) until your child is age 25. The fee could also be waived if you maintain a minimum daily balance of $500 or more in the account.
Bank of America savings account
Bank of America offers one primary savings account called Bank of America Advantage Savings. The monthly fee is $8, but is waivable if you meet certain requirements, like maintaining a minimum daily balance of $500 or more in your account or being under the age of 25.
Generally, this savings account pays 0.01% APY, but you can earn 0.02% to 0.04% APY if you’re a member of the Preferred Rewards program. To join the program, you need to have a BoA personal checking account and maintain a certain three-month total average balance in all your accounts or Merrill Lynch investments. This balance requirement is $20,000 for the Gold tier, $50,000 for the Platinum tier and $100,000 for the Platinum Honors tier.
With all that in mind, the account’s APY ranges from 0.01% to 0.04% APY, which is much lower than what online banks like Ally or SoFi® offer. And there’s a monthly fee, and balance requirements to get the account’s best rates (which are still low).
Bank of America’s certificates of deposit
Bank of America offers three certificate of deposit (CD) types:
- Fixed Term CDs. Traditional fixed‑rate CDs with flexibility in terms (28 days to up to 10 years). Minimum opening deposit is $1,000.
- Featured CDs. Promotional offers with select terms such as seven, 10 or 37 months, and often pay better APYs than the regular version (up to 4.00% APY). Minimum deposit is also $1,000.
- Flexible CDs. These are Bank of America’s version of a no‑penalty CD, and you can earn up to 3.25% APY. You can withdraw your full balance (including interest) any time after the first six days without penalty, though early withdrawals during those first six days incur a seven‑day interest charge. These are only available in a 12‑month term and require an opening deposit of $1,000.
Here’s a closer look at the fixed-term CD rates Bank of America has to offer.
| Term | APY | Opening deposit requirement |
|---|---|---|
| 1 to 2 months | 0.03% | $1,000 |
| 3 to 5 months | 3.25% | $1,000 |
| 6 to 120 months | 0.03% | $1,000 |
Other Bank of America products
You can cover most of your financing and wealth-building needs in one place with this bank.
- Credit cards. Choose from eight different standard credit cards and more than a dozen cobranded credit card options, each with its own perks and rewards.
- Home loans. Take out a mortgage or home equity loan, or refinance your house.
- Auto loans. Apply for vehicle financing with quick approvals advertised.
- Investing. Prepare for retirement, college or other investment goals with its Merrill Edge account.
Compare Bank of America banking products
See how Bank of America’s many banking products stack up against each other.
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How we picked theseWhat is the Finder Score?
The Finder Score crunches over 300 checking accounts from hundreds of financial institutions. It takes into account the product's monthly fees, overdraft fees, opening deposit, customer support options, ATM network and features — this gives you a simple score out of 10.
To provide a Score, Finder’s banking experts analyze hundreds of checking accounts against what we consider is the best option: no monthly fees, no overdraft fees, a large ATM network of 50,000 or more, additional features outside of typical banking services, and the optional perk of earning interest. Accounts that are nearly free to maintain and use are scored the highest, while accounts with costly fees and few features are scored the lowest.
Customer reviews
| BBB accredited | Yes |
|---|---|
| BBB rating | A |
| BBB customer reviews | 1.13 out of 5 stars, based on 1153 customer reviews |
| Trustpilot score | 1.3 out of 5 stars, based on 2,659 customer reviews |
| App Store Score | 4.8 out of 5 stars, based on 4,600,000 customer reviews |
| Google Play Score | 4.6 out of 5 stars, based on 1,120,000 customer reviews |
| Customer reviews verified as of | 08 September 2025 |
Bank of America has an A+ rating from the Better Business Bureau (BBB) and has been accredited since 1949, but customer reviews average out on the low side. Most of the complaints are about muddled customer service experiences or unexpected fees. Similar complaints also appear on Trustpilot and the CFPB complaint database.
The FFIEC (Federal Financial Institutions Exchange Council) has given Bank of America’s branch locations either an “Outstanding” or “Satisfactory” rating, and its deposit accounts are backed by the FDIC.
In 2019, it received awards for “Outstanding Customer Service” by J.D. Power, and also got ranked highest in customer satisfaction for retail banking advice by the same research company.
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