Case study: Anna’s experience – April 2019
Anna Serio
Writer
HSBC’s Basic Checking was the first bank account I opened after high school — and I shared it with my dad.
It’s fine for basic functions like getting paid through direct deposit and withdrawing money. But I’ve had it for more than a decade, and I think it’s time to move on.
Between an app that feels like it’s stuck in 2008, the monthly fee and never-ending lines at my local HSBC, this account doesn’t stack up to what other banks offer. Also, the fact that it’s not compatible with Zelle is an issue to me: My landlord prefers to get rent through Zelle, and many of my friends and relatives use it more than Venmo when we split bills.