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Americo life insurance review 2020

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Get up to half a million dollars in term, permanent or mortgage protection coverage.

finder.com's rating: 3 / 5

★★★★★

  • Get a quote if… You’re looking for a return of premium or mortgage protection policy.
  • Pick something else if..You live in NY, or want to manage your policy online.

18 to 50

Issue Age

$25,000 to $500,000

Coverage

Yes

Medical Exam Required

Details

Free quote Online, Agent
Available states All states except NY
Policy options Term, Whole, Indexed universal, Final expense, Mortgage protection
Term lengths 15, 20, 25 and 30 years
Issue age 18 to 50
Coverage $25,000 to $500,000
Medical exam required Yes
Monthly cost Not listed
Claim methods Email
Customer support 888-220-7074, customer.service@americo.com
Riders Accelerated death benefit rider, Accidental death benefit rider, Child rider, Return-of-premium rider, Waiver-of-premium rider

Expert review

Katia Iervasi

Review by


Katia Iervasi is a staff writer who hails from Australia and now calls New York home. Her writing and analysis has been featured on sites like Forbes, Best Company and Financial Advisor around the world. Armed with a BA in Communication and a journalistic eye for detail, she navigates insurance and finance topics for Finder, so you can splash your cash smartly (and be a pro when the subject pops up at dinner parties).

Expert review

Americo has a diverse life insurance lineup, and caters to those who need temporary coverage and people who want to protect their home in case they can’t make their repayments. But the customer service reviews are less-than-stellar, and you can only get up to $500,000 in coverage.

If you’re in the market for a high-value policy, compare life insurance companies

What types of life insurance does Americo offer?

The insurer’s life insurance lineup includes term and permanent policies, as well as more unique offerings — like mortgage protection insurance.

  • Term life insurance. Americo offers 15-, 20-, 25- and 30-year term life policies in face amounts ranging from $25,000 to $500,000. All policies are convertible, and you can purchase a return of premium policy to get your premiums reimbursed if you outlive your term.
  • Whole life insurance. This policy builds cash value over time at a fixed rate set by the insurer.
  • Indexed universal life insurance. With this policy, you can adjust your premiums and death benefits as needed, and invest your cash value in various subaccounts.
  • Final expense insurance. Seniors between the ages of 50 and 80 can get $2,000 to $30,000 in coverage, with optional riders including accelerated death benefits.
  • Mortgage protection insurance. This policy is designed to cover your mortgage repayments if you lose your job, become disabled or die prematurely. Depending on how much you owe on your mortgage, you can buy a policy worth $25,000 to $500,000.

What riders can I add to my life insurance policy?

You may be able to customize your coverage with these riders:

  • Accelerated death benefit rider. Pays out a portion of your death benefit if you’re diagnosed with a terminal illness.
  • Accidental death benefit rider. Pays an additional death benefit if you die in an accident.
  • Child rider. Covers your children under your own policy, and can be converted to an individual policy before a certain age.
  • Return-of-premium rider. Reimburses you for any premiums you paid if you outlive your term life policy.
  • Waiver-of-premium rider. Pauses your premiums if you become critically ill, seriously injured or disabled and can’t work for a period of time.

How much does Americo life insurance cost?

Americo doesn’t disclose its rates online. But like all other life insurance companies, it reserves its best rates for young, healthy applicants with safe jobs and clean driving records.

Pros and cons of Americo life insurance

Pros

  • Offers return of premium policies. If you outlive your term life policy, Americo will refund the premiums you paid.
  • Automatic accidental death benefits. Baked into most of Americo’s policies, this offers an additional benefit if your death is caused by an accident.
  • Flexible mortgage protection policy. The policy will kick in to cover your repayments if you become disabled or unemployed.
  • Financial strength. Americo has maintained an A (Excellent) rating with AM Best for years, which means it has the cash to pay out claims.

Cons

  • Not available nationwide. Americo isn’t licensed to offer life insurance policies in New York.
  • Lack of information online. The insurer’s site offers very little information — not even a list of policies. It directs people to contact the company instead.
  • Short customer support window. You can reach a rep over the phone on weekdays. Outside of business hours, you’re limited to email.
  • Customer service concerns. Currently, Americo has an “F” rating on the Better Business Bureau (BBB) due to unresolved complaints.

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Americo life insurance reviews and complaints

Americo isn’t accredited with the BBB, but it has been rated by the organization. While its rating is usually strong, it was recently downgraded to an F because of the company’s failure to respond to customer complaints.

The BBB recorded 37 complaints in the past three years, which is relatively low — but timely responses are key to an insurer’s reputation for customer service. Most of the complaints centered on the claims process. Customers award the insurer 2.5 out of 5 stars.

How do I apply for Americo life insurance?

You’ll need to speak to an agent. To do that, call 888-220-7074 weekdays from 8 a.m. to 5 p.m. (CT), or fill out the form on Americo’s life insurance page.

Frequently asked questions

Life insurance ratings

★★★★★ — Excellent

★★★★★ — Good

★★★★★ — Average

★★★★★ — Subpar

★★★★★ — Poor

Our experts analyze life insurance companies to help you to find the strongest possible policy and premium for your family’s needs. We assess their financial strength, customer satisfaction, policy features and riders. We then give each insurer a score between one and five stars that reflects their offering and reputation in the industry.

Learn more about our methodology.

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