Customer rating
★★★★★
Satisfaction survey
Customers praised helpful and efficient service.
No third party only cover available.
Sheilas’ Wheels car insurance review
If you like extras designed to appeal to women (handbag cover, anyone?), then Sheila's Wheels car insurance could be a great fit.
Cover from Sheilas’ Wheels is no longer just for women – everyone’s welcome. But the insurer offers extra benefits for women and parents, like handbag cover and a counselling service. We’ve reviewed Sheilas’ Wheels insurance to show what’s available and the pros and cons of the cover.
Who is Sheilas’ Wheels?
Sheilas’ Wheels was founded in 2005 by Sir Peter Wood, who also established Direct Line and esure.
Some of you may remember their early adverts, featuring Australian women with big hair and a barbie-style pink convertible. The company was conceived as a female-centric car insurance provider after research found female motorists typically have different needs from their male counterparts. In 2010, Sheilas’ Wheels launched home insurance and travel insurance and expanded to the broker market in 2011.
Today, Sheilas’ Wheels caters to all motorists, but parents may like benefits such as family-friendly repair garages, and handbag cover is designed to appeal to women.
Who underwrites Sheilas’ Wheels car insurance?
Sheilas’ Wheels car insurance policies are arranged and administered by esure Services Ltd and underwritten by esure Insurance Ltd.
More details can be found in the Sheilas’ Wheels car insurance policy document on its website.
Compare Sheilas’ Wheels car insurance policies
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What’s covered under my policy?
| Product Name | Sheilas' Wheels Third Party, Fire and Theft | Sheilas' Wheels Comprehensive |
|---|---|---|
| Damage to your car | ✓ | ✓ |
| Damaged windscreen and window glass | ✓ | |
| Fire and theft | ✓ | ✓ |
| Personal accident cover | ✓ | |
| Personal belongings | ✓ | |
| Liabilities to third parties | ✓ | ✓ |
| Using the car abroad | ✓ | ✓ |
| No claims discount | ✓ | ✓ |
| Replacement locks | ✓ | |
| Permanently fitted audio equipment | ✓ |
Optional extras
Sheilas’ Wheels also has a number of extras to add to your cover. Optional extras include:
- Motor legal protection
- Breakdown cover with RAC (within the UK and Isle of Man)
- Personal injury benefit
- Car hire benefit
- Key cover
- Misfuelling cover if you put the wrong type of fuel in your car
What are Sheilas’ Wheels levels of cover?
Sheilas’ Wheels offers just two levels of insurance: third party fire and theft or comprehensive. If you’re a new driver with a car that is perhaps not worth a whole heap of money, you’ll likely go for third party, fire and theft insurance. For some people, this may be cheaper than comprehensive, but it’s always worth checking as there are so many factors involved, and comprehensive can work out cheaper.
Sheilas’ Wheels does not offer third party cover on its own.
What is my excess?
A policy excess is the amount you will have to pay of the total costs incurred from the claim. You can volunteer to have a higher excess to get cheaper insurance, but make sure you can actually afford to pay this if you need to make a claim.
What is the claims process for Sheilas’ Wheels?
To make a claim on your car insurance, call 0345 604 3570 (+44 161 862 2890 if calling from abroad). Lines open Monday-Friday 8am-8pm and Saturday 9am-5pm. You’ll need to have your insurance details with you when you make the call.
If you require the 24-hour accident recovery service, call 0800 032 9083. If you need the 24-hour windscreen repair helpline, call 0800 032 9083.
Sheilas’ Wheels car insurance customer reviews
In our 2020 customer satisfaction awards, Sheilas’ Wheels got 4 out of 5 stars, with 84% of customers saying they would recommend the service.
On customer review platform Trustpilot, Sheilas’ Wheels as a company has 3.4 out of 5 stars and a rating of “Average”, based on more than 2,700 reviews.
On similar platform, Reviews.io, the company has 3.6 out of 5 stars, based on more than 590 reviews. 65% of customers said they would recommend the service.
Customers praised the easy to use website and efficient claim handling, but some complained about difficulties getting through to customer service and price hikes (updated December 2020).
Pros and cons for Sheila’s Wheels car insurance
Pros
- Unlimited legal liability cover
- Free counselling service over the phone
- Features tailored for women and parents, like handbag cover
Cons
- No third party only cover
- Key cover is extra
Verdict
Gender stereotype adverts aside, the car insurance offer from Sheilas’ Wheels is a good option. If you carry an expensive bag around, the handbag cover will appeal.
The company now covers both men and women, and so is worth getting a quote from to see if they can save you money.
If you have read this review and decided that Sheilas’ Wheel car insurance is not for you, you can also compare other car insurance policies on the market.
Frequently asked questions
Car insurance ratings
★★★★★ — Excellent
★★★★★ — Good
★★★★★ — Average
★★★★★ — Subpar
★★★★★ — Poor
Our customer satisfaction scores ("Customers say") are based on a survey of 1,654 customers carried out in December 2022.
Learn the details of our methodology and scoring.
The offers compared on this page are chosen from a range of products we can track; we don't cover every product on the market...yet. Unless we've indicated otherwise, products are shown in no particular order or ranking. The terms "best", "top", "cheap" (and variations), aren't product ratings, although we always explain what's great about a product when we highlight it; this is subject to our terms of use. When making a big financial decision, it's wise to consider getting independent financial advice, and always consider your own financial circumstances when comparing products so you get what's right for you.
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