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How to Get Help with Utility Bills (2026)

Real options for when you can't pay your electricity, gas or water bill.

Key takeaways

  • If your bill is due today, a cash advance app is your fastest option — but before you borrow anything, call your utility company, as many offer payment arrangements and hardship grants that aren’t advertised on your bill.
  • LIHEAP is the largest federal utility assistance program and pays your energy bills directly to your utility at no cost to you — but funds run out early in the season, so apply as soon as applications open.
  • Shutoff protections in many states can buy you critical time — winter moratoriums, medical certificates and other protections may delay disconnection without requiring payment upfront.
This summary was generated by AI and may contain errors or omissions.

If you can’t pay a utility bill right now, you have more options than you might think — and some of them are fast. The average US household paid $412 per month for electricity, gas, and water combined in 2025, up 7% from 2024, according to J.D. Power’s Q4 2025 Utility Share of Wallet Tracker. If that number is unmanageable for you, you’re far from alone.

This page covers everything from cash advance apps that can fund in minutes, to government grants you never pay back, to programs that permanently lower what you owe each month. Start at the top and work your way down.

How to get help with utility bills right now

If your bill is due today, here’s where to start. These options are ordered by speed, fastest first.

1. Call your utility company before anything is shut off

Your utility company would rather keep you as a paying customer than go through the cost of disconnecting and reconnecting service. Most companies offer options they don’t advertise loudly on your bill, but you have to call and ask.

What to ask for when you call:

  • Payment arrangement or installment plan. Most utilities will split your past-due balance into equal monthly installments added to your regular bill, typically over 6–12 months. You almost always get better terms when you call proactively rather than waiting for a shutoff notice.
  • Hardship grant or customer assistance program (CAP). Some large utilities run their own assistance funds in partnership with nonprofits. PG&E’s REACH program, active into 2026, offers bill credits up to $800 on past-due balances. PG&E’s Match My Payment program matches past-due payments dollar-for-dollar up to $1,000 for qualifying customers. Ask your utility directly whether they have an equivalent program.
  • Budget billing or levelized billing. Your utility averages your annual usage and charges you the same amount every month, eliminating surprise spikes in summer or winter.
  • Medical certificate protection. If someone in your household has a serious illness — including, in many states, mental health conditions like major depression, PTSD, or anxiety — a letter from a licensed medical provider can block a shutoff. Ask your utility for a “medical certificate” or “serious illness” form.

How to call: Use the customer service number printed on your bill. Tell them you’re having trouble paying and ask specifically about payment arrangements, hardship programs and any assistance funds. Have your account number and most recent bill ready.

2. Know your shutoff protection rights (this could buy you weeks)

Before you pay anything or panic, check whether you’re legally protected from disconnection. These protections vary by state but can buy you critical time to arrange assistance.

  • Winter shutoff moratoriums. Many states prohibit utility disconnections during winter months. Massachusetts and New Jersey ban disconnections from approximately November 15 through March 15 for income-eligible households. Michigan’s protection runs November 1 through March 31. To activate protection in most states, you simply file a financial hardship self-certification form with your utility — you typically don’t need to prove income, just sign a form. Contact your utility and ask what shutoff protections apply in your state right now.
  • Medical protection. Widely available across states; see details in option 2 above.
  • Infants. Several states prohibit shutoffs when an infant under 12 months lives in the home and the household documents financial hardship.
  • Active military. Households with a service member on active duty may qualify for up to 90 days of shutoff protection, renewable upon request.

Shutoff protections pause disconnection — they don’t forgive your balance. You’ll still need to arrange payment before the protection period ends.

3. Cash advance apps (fastest — minutes to 1–3 days)

If you need money for a utility bill right now and you have a regular paycheck, a cash advance app is your fastest option. These apps let you borrow against your upcoming paycheck — typically $20 to $750+ with no credit check and no interest. You repay automatically on your next payday or next deposit.

Most apps can deposit funds to your bank account within minutes if you pay a small instant-transfer fee (typically $2–$25 depending on the amount and app). The free standard transfer usually takes one to three business days.

What to know before you borrow:

  • Most apps require a regular direct deposit history into a linked bank account, though there are a few apps that don’t require direct deposit.
  • Many charge a monthly subscription fee ($5–$20/month) to access cash advances — factor this in when calculating the real cost of borrowing. But there are also mostly free apps.
  • A few apps charge no subscription fee and only an optional instant-transfer fee.
  • There’s no interest, but subscription fees on small amounts can represent a high effective cost. Only borrow what you need.
  • You repay on your next payday — make sure that leaves you enough to cover future bills.
  • Even as a gig worker, there are cash advance options available.

Compare cash advance apps

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Up to $150/day, with a max of $1000 between paydays
1–2 business days standard; minutes with Lightning Speed
Free to use or within minutes with a fee as low as $3.99 per transfer
Access up to $150 per day, with a max of $1000 between paydays. Not available to CT or Washington, D.C. residents. Subject to EarnIn terms & conditions.
Important information
EarnIn is not a bank. Access limits are based on your earnings and risk factors. Available in select states. Terms and restrictions apply. Visit EarnIn.com for full details. Expedited transfers available for a fee. Visit Earnin.com for full details.
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$20 to $250
3 to 4 days or instant for a fee.
$5.99 monthly membership fee to access cash advances
Automatically monitor your spending plus access cash advances up to $100 at a time.
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Up to $500
Instant transfers: 3% of the advance amount ($2 minimum, $5 maximum)
No subscription fees; Instant transfer fee: 3% of the advance amount ($2 minimum, $5 maximum)
Access up to $500 of your pay before payday fee-free within 24 hours. See Chime terms and conditions. MyPay is only offered in select states.
Important information
MyPay® line of credit provided by The Bancorp Bank, N.A. or Stride Bank, N.A. MyPay services provided by Chime Capital, LLC (NMLS 2316451). MyPay eligibility: You must receive qualifying direct deposits to your Chime Checking Account in the preceding 36 days as set forth in the MyPay Agreement. A qualifying direct deposit is a deposit from an employer, payroll provider, gig economy payer, government benefits payer, or other permitted source of income by Automated Clearing House (“ACH”) or Original Credit Transaction (“OCT”). MyPay is currently only available to eligible Chime members in certain states. Other restrictions apply. MyPay is a line of credit and available limits are based on estimated income and risk-based criteria. Eligible members may be offered a $20 - $1000 Credit Limit per pay period. Your Credit Limit and Maximum Available Advance will be displayed to you within the Chime app. Your MyPay Credit Limit and Maximum Available Advance may change at any time. See Bancorp MyPay Agreement or Stride MyPay Agreement for details. Instant funds: Option to get funds instantly for a fee of 3% of the advance amount ($2 minimum, $5 maximum) per advance, or get funds for free within 24 hours. See Bancorp MyPay Agreement or Stride MyPay Agreement for details. SpotMe: SpotMe® on Credit is an optional, no interest/no fee overdraft line of credit tied to the Secured Deposit Account. SpotMe on Debit is an optional, no fee service attached to your Chime Checking Account (individually or collectively, "SpotMe"). Eligibility for SpotMe requires $200 or more in qualifying direct deposits to your Chime Checking Account each month. Qualifying members will be allowed to overdraw their Chime Checking Account and/or their Secured Deposit Account up to $20 in total, but may be later eligible for a higher combined limit of up to $200 or more based on member’s Chime account history, direct deposit frequency and amount, spending activity and other risk-based factors. Your SpotMe Limit will be displayed to you within the Chime mobile app. You will receive notice of any changes to your SpotMe Limit. SpotMe for Credit and SpotMe on Debit share a single SpotMe limit. Your SpotMe Limit may change at any time, at Chime or its banking partners’ discretion. Although there are no overdraft fees, there may be out-of-network or third-party fees associated with ATM transactions or OTC cash withdrawal fees at retailers. SpotMe won’t cover non-card transactions, including ACH s, Pay Anyone s, or Chime Checkbook transactions. SpotMe terms and conditions. Early Pay: Early access to direct deposit funds depends on the timing of the submission of the payment file from the payer. We generally make these funds available on the day the payment file is received, which may be up to 2 days earlier than the scheduled payment date. Savings: Chime® Checking Account is required to be eligible for a Savings Account. The 3.75% Annual Percentage Yield (APY) is only available to members with Chime Prime status, otherwise, either the 3.00% APY for members with Chime Plus status or the standard rate of 0.75% APY will apply. The APYs are effective as of 02/26/2026, are variable and may change at any time. No minimum balance required. Must have $0.01 in savings to earn interest. See Chime Membership Tiers Terms and Conditions for more details. Credit Builder: Based on a representative study conducted by Experian® in Sept 2025, the top 10% of members who made their first purchase with Credit Builder, an earlier version of Chime Card, between April and August 2024, observed a FICO® Score 8 increase of 71 points after approximately 8 months. Average increase of 28 points across all participants in the study. Credit score improvement not guaranteed. Paying on time may increase your score, while late payment may decrease your score. Other credit activity can impact your score. Credit score is one of many factors creditors may consider in evaluating credit applications.
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Varo logo
Up to $250 today. Build up to $700 over time with direct deposit at Varo. Average loan: $195. Qualifications Apply.
Instant, once qualified
No membership fees, Flat Fees of $1.60 to $100
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OppLoans logo
$500 to $5,000
As soon as the same business day
129% - 195% APR
Not available in: CO, CT, GA, IA, MD, MA, NY, SD, VT, WV. Comes with the option to change your due date so you won’t fall behind on repayments.
Important information
The advertised APR is an estimate based on currently available information, is not final, and is subject to change. If approved, your actual rate will be determined and assigned based on your creditworthiness, income, application information, and other relevant factors. Applications submitted on the OppLoans platform will be originated by one of our bank partners and serviced by OppLoans. Please see the Rates and Terms for details regarding the availability of products in your state of residence. Subject to credit approval and verification. Actual approved loan amount and terms are dependent on our bank partners’ standard underwriting guidelines and credit policies. Funds may be deposited for delivery to your bank via ACH as soon as the same business day if verification is completed and final approval occurs before 12:00 PM CT on a business day. If approval occurs after 12:00 PM CT on a business day or on a non-business day, funds may be delivered as soon as the next business day. Availability of the funds is dependent on how quickly your bank processes the transaction. Installment loan amounts typically range from $500 to $5,000. Annual percentage rate (APR) ranges from 129% to 195%. Installment loan lengths range from 9 to 18 months. Example: A $2,000 installment loan repayable in 9 monthly payments with an APR of 160% would have monthly payments of $394.58. Loan amount, APR, and repayment terms may vary by state, please see https://www.opploans.com/rates-and-terms for additional information. Approval is not guaranteed. If approved, your actual rate will fall within the marketed range of rates, and will be determined and assigned based on your creditworthiness, income, application information, and other relevant factors. Not all applicants will qualify for the lowest available rates. This is an expensive form of credit and you should determine whether the offered product(s) meets your financial needs. OppLoans’ Bank Partners may use credit report information provided by Clarity Services and Experian as part of the application process to determine your creditworthiness. The credit inquiry will appear as a soft credit inquiry on your Experian credit report and a hard credit inquiry on your Clarity report. Therefore it will not affect your FICO credit score. OppLoans and its Bank Partners report customer payment history to the three major credit bureaus. On-time payments may improve credit score.
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Albert logo
$25 to $1,000
Within minutes
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Advance up to $1,000 in minutes with Albert Instant.
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Albert is not a bank. Savings account provided by Wells Fargo, N.A., Member FDIC. Albert plans start at $19.99/mo. Try for 30 days before you're charged. Fees auto-renew until canceled. Cancel in the app. Terms apply. Albert Instant Line of Credit is an unsecured line of credit issued by FinWise Bank, a Utah chartered bank, Member FDIC. Limits range from $25-$1,000. Draw fees apply. Terms and eligibility criteria including geographic restrictions apply. In some states, Albert may offer you an Albert Instant Advance instead. Limits range from $25-$1,000, subject to terms and eligibility criteria. No Albert subscription is required for Albert Instant Line of Credit or Albert Instant Advance. See Albert Terms of Use for additional important terms.
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4. LIHEAP — federal utility assistance (free, no repayment, but takes time to process)

LIHEAP (Low Income Home Energy Assistance Program) is the largest federal utility assistance program. It pays your heating and cooling bills directly to your utility company — you never handle the money, and you never pay it back.

Who qualifies: Households earning up to 150% of the federal poverty guideline (FPG) or 60% of their state’s median income, whichever is higher. Based on 2026 FPL figures, the income limit for a family of four is approximately $49,500 per year. Both homeowners and renters can qualify, including renters whose heat is included in their rent.

How much you can get: Benefits vary by state. Most states also offer emergency “crisis” grants for households facing an immediate shutoff, a broken heating system, or fuel that’s almost depleted — and in many states you can receive both a standard grant and a crisis grant in the same season.

  • Pennsylvania: $200–$1,000
  • Washington, D.C.: $200–$1,800
  • Tennessee: $174–$750

The most important caveat: LIHEAP funds are finite and run out. Columbia University energy insecurity researcher Diana Hernández has found that only about 17% of eligible households actually receive LIHEAP assistance — not because they don’t qualify, but because funds are exhausted. Apply as early in the season as possible. Application periods typically open in October or November.

How to apply: Each state runs its own LIHEAP program. Many states offer online applications.

  • Visit benefits.gov
  • Call 211 from any US phone
  • Call the LIHEAP national hotline at 1-866-674-6327
  • Search “LIHEAP [your state]” to find your local agency

Documents you’ll typically need:

  • Proof of income (pay stubs or benefit award letters) for all household members
  • A recent utility bill showing your account number and balance
  • Social Security numbers for household members
  • Proof of address

Important note on LIHEAP in 2026: The Trump administration’s FY2026 budget proposed eliminating LIHEAP funding. Congress, including the Senate Appropriations Committee in a bipartisan vote, has rejected that proposal and approved approximately $4 billion in continued LIHEAP funding. Program status can change — check with your state agency for current availability.

5. Community and nonprofit assistance

  • 211. Dialing 211 from any US phone connects you to your local United Way 211 service, which maintains a real-time database of utility assistance programs, food banks and emergency resources by zip code. The counselors know about local programs that aren’t easily searchable online.
  • Salvation Army. Local Salvation Army offices frequently offer utility assistance through direct bill payment or vouchers. Available regardless of religious affiliation.
  • Catholic Charities and St. Vincent de Paul. Both organizations provide utility assistance in many communities, regardless of the recipient’s faith background.
  • Community action agencies (CAAs). These federally funded nonprofits administer LIHEAP in many states and often have additional local emergency funds. Search “community action agency [your county]” to find yours.
  • USA.gov/financial-hardship. The federal government’s official portal for finding benefits programs including utility assistance, food assistance, and healthcare coverage.

6. Short-term loans (last resort for larger balances)

If assistance funds are exhausted, you have a shutoff notice, you need money fast and you need more than a cash advance app can provide, short-term loans can fund the same day you apply.

Credit union payday alternative loans (PALs): If you’re a credit union member, federal credit unions offer PALs at a capped rate of 28% APR maximum, in amounts up to $2,000. This is the lowest-cost short-term borrowing option available. Membership is often easy to establish — many credit unions serve anyone who lives or works in a given county.

Online installment loans: Online lenders can fund small loans from $300 to $5,000 on the same business day, with repayment spread over months. APRs vary widely — some lenders are over 36%, and some reach triple digits for lower credit tiers. Compare the total repayment amount, not just the monthly payment, before you sign.

Check with your local bank or credit union first before applying with online lenders.

Why utility bills are so hard to pay right now

You’re not imagining it. Utility costs have risen sharply and consistently over the past five years. A 2026 American Home Shield survey of 1,003 consumers found that 49% feel overwhelmed by utility costs, and 61% say their electric bills are unreasonable.

According to the National Energy Assistance Directors Association (NEADA), one out of six US families is currently behind on their home energy bills, with total household utility debt reaching approximately $21 billion — the highest level since 2021. If gas for your car is stretching the same tight budget, we also cover ways to get help with gas money.

What the average US household pays for utilities (2026)

According to J.D. Power’s Q4 2025 Quarterly Utility Tracker, the average US household paid $412 per month combined for electricity, gas and water in 2025 — up 7% from 2024.

UtilityNational average monthly cost5-year price change
Electricity$189/month+47% since 2020
Natural gas$122/month+103% since 2020
Water$101/month+59% since 2020
Combined total$412/month+7% vs. 2024

Source: J.D. Power Q4 2025 Utility Share of Wallet Tracker

Bills vary significantly by state. Hawaii averages $203/month for electricity alone; Utah averages $99/month. West Virginia has some of the highest combined utility costs in the country; Iowa and Illinois have some of the lowest.

Other programs that can lower your bills

Beyond the immediate help options above, these programs can reduce what you owe month to month, or permanently lower your energy use so future bills stay manageable.

Weatherization Assistance Program (WAP): A federal program that pays for home energy efficiency upgrades — insulation, air sealing, heating system repairs, water heater upgrades, and more — at no cost to you. According to the US Department of Energy, WAP improvements save households an average of $372 or more per year. Eligibility is broader than LIHEAP: households at or below 200% of the federal poverty guidelines qualify, as do those already receiving SSI. Both homeowners and renters can apply. Apply through your local community action agency, often the same office that handles LIHEAP.

Many states also run supplemental programs beyond LIHEAP. A few verified examples active in 2025–2026:

  • New Jersey Universal Service Fund (USF): Monthly bill credits of $20 to $200 for households at or below 60% of state median income, applied to electric and gas bills.
  • Texas LITE-UP: Administered by the Public Utility Commission of Texas. Offers a 10% to 17% discount on the electricity delivery portion of bills for income-eligible customers in deregulated areas.
  • Michigan Home Heating Credit: A state tax credit to offset winter heating bills. File anytime between mid-January and September 30, 2026 for the 2025 tax year.

Search your state’s department of health and human services website for programs in your area.

How to reduce your utility bills going forward

Getting current is only half the battle. Here’s how to keep bills lower.

  • Enroll in budget billing. Ask your utility about levelized or budget billing so your monthly charge stays flat year-round, eliminating seasonal spikes.
  • Request a free energy audit. Many utilities send a technician at no cost to identify where you’re losing energy. Common culprits: air leaks around doors and windows, outdated water heaters and aging appliances.
  • Apply for WAP. If your home is drafty or poorly insulated, WAP can fund improvements that lower your bills for years, at no cost to you.
  • Adjust your thermostat. The US Department of Energy estimates you can cut 10% off your annual heating and cooling costs by adjusting your thermostat 7–10°F for eight hours a day. A programmable thermostat automates this.
  • Switch to LED lighting. LEDs use about 75% less electricity than incandescent bulbs. With the average home having 30 or more light fixtures, the cumulative savings are meaningful.
  • Shop your rate if you’re in a deregulated state. If you live in Texas, Ohio, Pennsylvania, Illinois, New Jersey, New York, Connecticut, or another deregulated state, you can choose your electricity supplier independently of your utility. Comparing rates through your state’s official energy shopping site can cut the supply portion of your bill with no lifestyle changes required.
  • Look for ENERGY STAR appliances. When appliances need replacing, ENERGY STAR-certified models use 10% to 50% less energy than standard versions.
  • Download GasBuddy or Upside. Apps like these help you find the lowest gas prices nearby and earn cashback on fill-ups.

Other alternatives when you need money for utility bills

If you’ve exhausted the options above or need emergency cash fast and don’t qualify for assistance programs, these stopgap moves are worth considering.

  • Ask your employer for a paycheck advance. Some employers will advance a portion of your next paycheck, deducted from your following pay. It costs nothing and doesn’t involve a lender. Worth a quick conversation with HR or your manager.
  • Check whether you have a credit card with available balance. Paying a utility bill on a credit card buys you time and avoids a shutoff. Just make sure you have a plan to pay the card balance — carrying it at a high interest rate can make a bad situation worse.
  • Sell something you’re not using. Facebook Marketplace, OfferUp and similar apps let you turn unused electronics, furniture, or tools into fast cash — often same day if you price to sell.
  • Take on a gig shift. Apps like DoorDash, Instacart and Uber let you start earning the same day you sign up in most cities. Even a few hours can cover a utility payment.
  • Visit a pawn shop. If you have something of value, a pawn shop can give you cash on the spot. Rates on pawn loans are high, so only borrow what you need and retrieve your item as quickly as possible.
  • Ask family or friends. It’s not easy to do, but a short-term loan from someone you trust is almost always cheaper than any formal borrowing option.

Bottom line

If your utility bill is due right now and you need money fast, a cash advance app is your quickest option. But before you borrow anything, call your utility company — many will work with you on payment arrangements or hardship grants you didn’t know existed. Layer in LIHEAP if you qualify, and call 211 to find programs in your area.

The most important thing is to act early: LIHEAP funds run out, shutoff protection windows close and payment arrangements are almost always easier to get before a bill is overdue.

Frequently asked questions

Sources

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To make sure you get accurate and helpful information, this guide has been edited by Richard Laycock as part of our fact-checking process.
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Editor, Loans & Insurance

Megan B. Shepherd is a personal finance expert and editor for loans and insurance at Finder. Her personal finance expertise has been featured on Forbes, Nasdaq, MediaFeed, Fox News, Time, Reviews.com, and carinsurance.com, adding invaluable information related to personal loans, financial strategies and smart borrowing tactics. Megan graduated from the University of Texas at Dallas with a BS in Business Administration with an entrepreneurial focus. She's worked as a certified financial adviser and has earned certificates of completion from A.D. Banker & Company. See full bio

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