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Nationwide car insurance review

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Excellent all around support, coverage, rates and more

finder.com’s rating: 3.5 / 5.0

★★★★★

  • Get a quote if you want great discounts, rates and support.
  • Pick something else if you have a spotty driving history.
  • Drivers with a clean driving record can get the cheapest rates out there.

optional

Roadside assistance

Yes

New car protection

Accident forgiveness

Details

States served 43 states (available everywhere except Alaska Delaware Hawaii New Hampshire Montana Vermont Wyoming)
Roadside assistance Optional
Pay schedule 12 months, 6 months, monthly
Claims methods online, phone
New car protection Yes
Accident forgiveness Yes

Pros

  • A.M. Best A+ Superior rating
  • On Your Side Auto Repair Network
  • Plenti rewards program

Cons

  • Potentially high rates
  • Inconsistent support
Anti-theft device discount Yes
Bundling discount Yes
Defensive driving discount Yes
Good student discount Yes
Loyalty discount Yes
Homeowner discount No
Military discount No
Safety device discount Yes
Special employment discount No
Usage-based discount Yes, 5-40%
Other discounts
Rideshare coverage No
SR-22 coverage Yes
Temporary & short term coverage No

Expert review

Jing Jun Ma

Review by


Jing Jun Ma is an innovations expert at Finder. With a decade of experience in digital marketing and programming, Jing is a tech and data guy. He wrangles data to make it useful for consumers facing a decision.

Expert review

Nationwide is one of the largest insurance companies in the country, and it’s at the forefront of technology with programs like Auto Watch, which lets you keep track of your car repairs, and the EZ Ag app that helps farmers manage their unique accounts.

Though its prices may be a bit higher than the competition, this provider may be right for you for the high-quality service and accessibility. Reps are available by email, through an app, over the phone, in person and to chat online.

Nationwide car insurance rates

CANY
18 year old male$1,750$2,584
18 year old female$1,750$3,290
25 year old male$1,064$2,879
25 year old female$1,064$2,430
35 year old male$929$2,669
35 year old female$929$1,915
45 year old male$876$2,669
45 year old female$876$2,669
56 year old male$869$2,588
56 year old female$869$2,189

Where is Nationwide available?

With a service area that stretches from coast to coast, Nationwide offers complete coverage in 46 states and Washington, DC. However, if you live in any of the following states, you may need to look for coverage elsewhere:

  • Alaska
  • Hawaii
  • Louisiana
  • Massachusetts

What car insurance coverage does Nationwide offer?

  • Liability coverage. This can help cover expenses from damaging a vehicle to injuring a person in an accident.
  • Collision coverage. Pays for damage to your car when your car hits or is hit by another vehicle or other object.
  • Comprehensive car insurance. Known as full-coverage auto insurance, this can help pay for damage to your car due to vandalism, weather events and accidents involving animals.
  • Medical payments. Often mandatory coverage that helps cover medical costs related to an accident, regardless of who is at fault.
  • Uninsured motorists’ coverage. Provides bodily injury and property damage liability coverage for you if an uninsured or underinsured motorist is at fault in an accident.
  • Personal injury protection. This can help pay for medical and rehabilitation expenses, work loss, funeral costs and even replacement services.
  • Property damage liability. Protects you if your car damages someone else’s property.
  • Roadside and accident assistance. Roadside assistance, towing and labor reimbursement and rental car coverage to help you manage the financial fallout of car repairs.

What extra benefits and add-ons does Nationwide offer?

Nationwide offers a variety of special programs and features to extend coverage and accommodate its customers:

  • SmartRide. A device that plugs into your car’s diagnostic port to track your driving behavior. Nationwide uses the data to determine your discount, meaning you can save up to 40% for safe driving. Additionally, drivers can get an initial discount just for signing up.
  • Vanishing deductible. This optional program allows you to reduce your deductible over time by driving safely. Your deductible decreases by $100 for every year you don’t have an accident, to a maximum of $500 off.
  • On Your Side Review. Every year or after a major life event like getting married or having a child, you can speak with your Nationwide agent to go over any potential discounts and assess if your current policy is still right for you.
  • Accident forgiveness. While it only applies to your first accident, this program helps you avoid rate increases after an at-fault accident.
  • Farm Bureau. Get discounts and accommodations from Nationwide when you’re part of an associated farm bureau.
  • Family plan. The Nationwide Family Plan allows you to extend your discounts and benefits to members of your family that you add to your policy.
  • Learning center. Nationwide’s great website offers a suite of tools, tips, and knowledge to help educate customers about driving and auto insurance.
  • Amazon Alexa. Customers can connect their Nationwide account with the Amazon Alexa to learn more about auto insurance products or even ask about their driving information if enrolled in the SmartRide program.
  • On your side auto repair network. Nationwide has a network of auto repair shops that provide great service and guaranteed repairs.
  • Member Connections. Nationwide hosts town hall-style public events where members can speak up about their insurance experience, give feedback, and more.
  • Plenti rewards program. Sign up for this partnership to earn discounts and cash back at major retailers across the country.
  • Auto Watch. A program that lets you track your car’s repairs online.
  • EZ Ag app. This app helps farmers monitor their unique accounts with Nationwide.

What discounts can I get with Nationwide?

Nationwide offers a number of discounts on its already competitively priced coverage. From the multi-policy discount to the Nationwide Family Plan, auto insurance discounts are just the start. This provider has a handful of other ways to save, including motorcycle insurance discounts, boat insurance discounts, and more. But for now, here are a few of Nationwide’s auto insurance discounts:

  • Multi-Policy Discounts. Save up to 20% when you bundle your home, auto, life and other insurance policies with Nationwide
  • SmartRide® discount. Earn a discount by joining Nationwide’s usage-based program that gives you feedback to make safer driving decisions.
  • Nationwide Family Plan. Save when you add other members of your family or household to your Nationwide plan.
  • Accident-free discount. Get better rates if you have at least 5 years of safe driving
  • Paperless documents. Get a recurring discount when you switch to paperless documents
  • Good student discount. Students who hold a B average or above can get discounted rates.
  • Anti-theft discount. Earn a discount if your vehicle is equipped with anti-theft technology.
  • Easy Pay discount. Get a discount when you sign up for paperless billing and pay your bill by electronic funds transfer.
  • Affinity car insurance discounts. Get discounted rates if you are a member of a partner business or organization.
  • Farm Bureau discount. Save up to 10% when you join the Farm Bureau
  • Defensive driving discount. Save up to 10% for completing an approved driver safety course. Some states require you to be over 55 to be eligible for this discount.
  • New vehicle. Save up to 16 percent when you insure a vehicle made within the past five years (eligible age of vehicle may vary by state).
  • Passive occupant restraint discount. Get up to 30% off medical payments coverage if your vehicle is equipped with airbags.
  • Long-term policyholder discount. Save up to 5% if you’ve been insured with Nationwide for at least three years and up to 10% if you’ve been with Nationwide for at least five years.
  • Advance quote discount. Save up to 5% if you get a quote at least eight days before your policy start date.
Ready to get insured?
Nationwide is among the nation’s top ten car insurance providers, offering the full range of service and a promise to be “on your side” with stellar service.

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Pros and cons of Nationwide car insurance

Pros

  • A.M. Best A+ Superior rating. With more than $2 billion in assets, Nationwide affirms its superior ability to meet its ongoing insurance obligations.
  • On Your Side Auto Repair Network. Nationwide guarantees the workmanship on appraised and completed repairs for as long as you own or lease your vehicle.
  • Great website. Nationwide’s responsive website is both convenient and attractive, making it easy for customers to learn, compare policies, file claims, and more.
  • Member resources. This provider offers a number of member resources to educate and empower its customers to improve their driving, get better rates, and more.

Cons

  • Potentially high rates. Prices tend to skew on the high side for some drivers, especially those with a few black marks on their record.
  • Inconsistent support. As a very large company, Nationwide offers many streams of communication — but customers complain that they aren’t always consistent.
  • Credit check. Many providers won’t check your credit score when you apply for coverage. Nationwide, however, does.

Alternatives to Nationwide

Name Product Roadside assistance New car protection Accident forgiveness Safe driver discount Available states
Progressive
Optional
30%
All 50 states
Save up to 31% with safe driver discounts and bundling all your rides in one convenient policy.
Geico
Optional
26%
All 50 states
It's quick and easy to get an online quote with Geico, and you might be surprised at how much you could save.
Metromile
Optional
49%
AZ, CA, IL, NJ, OR, PA, VA, WA
Only pay for how much you drive with the Metromile app. Get rates from $29/month plus pennies per mile.
The Hartford
Optional
Yes
All states except AK, HI, LA, MI, RI
Enjoy special benefits including rate lock, no-drop policies and accident recovery. Exclusively for drivers 50+.
Root
52%
AZ, AR, CA, CO, CT, DE, GA, IL, IN, IA, KY, LA, MD, MS, MT, MO, NE, NM, ND, NV, OH, OK, OR, PA, SC, TN, TX, UT, VA
Root offers simple, affordable insurance that’s ideal for good drivers. Try the Root app for 2 weeks and see how much you could save.
Gabi
Optional
Optional
55%
All 50 states
Get free quotes from top insurers for the exact coverage you need in minutes.
Liberty Mutual
Optional
30%
All 50 states
Enjoy premium perks like better car replacement and accident forgiveness plus local agent support.
Clearcover
Optional
No
AZ, CA, IL, UT
A new company with a minimalist approach to insurance. Find basic coverage, low rates and online-based service.

Compare up to 4 providers

How to apply for Nationwide car insurance

Nationwide’s great website makes it easy and straightforward to apply for auto insurance coverage. Whether you decide to apply online, by phone, or with an agent, here’s how you can get started:

Online

  1. Start by visiting the Nationwide website, clicking “Insurance and protection”, then “Auto”.
  2. Enter your zip code, then click “Get a quote”.
  3. Enter your name, address, and contact information, then continue.
  4. Enter vehicle information, including make, model, usage, etc., click continue.
  5. Add driver details including marital status, occupation, etc., click continue.
  6. If you have prior insurance, add all details here, then click continue.
  7. Answer each question to see if you’re eligible for any discounts, then click continue.
  8. Review details, select desired policy options, then continue to begin purchase.
  9. Choose your policy start date, enter contact information, then continue.
  10. Enter your driver’s license number, employment details, then continue.
  11. Enter your vehicle’s VIN and odometer reading, then continue.
  12. Continue to enter any other information when prompted, add your payment details, then purchase your policy. If you run into any roadblocks, you can call an agent directly.

By phone

If you’d prefer to apply for coverage by phone, you can reach a Nationwide agent at 1-844-217-8133.

With an agent

For those who would rather apply for coverage with an agent, here’s what to do:

  1. Start by visiting the Nationwide website, then navigate to the auto insurance page
  2. Instead of entering your zip code, click “Find an agent”
  3. Enter your location or use the location tool to let the website locate you.
  4. Choose from the list of agents, then visit them in person or call them to set up an appointment.

What do customers say about Nationwide?

Nationwide is officially accredited on the BBB website since 1955. It holds an A+ rating and a composite score of 3.74 out of 5 possible stars. However, despite its great ratings, there are a number of complaints. Customers are unhappy with denied claims, billing issues, unexpected rate changes, and more.

With that being said, Nationwide does a great job at following up on customer complaints, as many of them are marked as resolved. Either way, it’s always important to keep in mind that customer reviews are often more negative in nature, even for companies with great customer service. This is because most customers won’t bother to go online to leave positive reviews, instead reserving their time to speak up about major issues with a product or service. This is why you’ll often see multiple complaints but few positive reviews.

How to contact Nationwide

There are a number of ways to contact Nationwide. While you can find more details on the contact section of its website, here are a few of your options:

  • Phone: 1-877-669-6877
  • Email
  • Live chat
  • Social media
  • In person via agent

Nationwide’s cancellation policy

Frequently asked questions about Nationwide

Car insurance ratings

★★★★★ — Excellent

★★★★★ — Good

★★★★★ — Average

★★★★★ — Subpar

★★★★★ — Poor

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4 Comments

  1. Default Gravatar
    John
    April 15, 2019

    Is Nationwide Insurance easy to contact when you need to speak with them?

    • Avatarfinder Customer Care
      Joshua
      April 15, 2019

      Hi John,

      Thanks for getting in touch with Finder. I hope all is well with you. 😃

      Yes, they should be easy to contact. To ensure that you get someone to talk to when you call their number, be sure to read during business hours. You can check their website as well to know other ways to get in touch with them.

      I hope this helps. Should you have further questions, please don’t hesitate to reach us out again.

      Have a wonderful day!

      Cheers,
      Joshua

  2. Default Gravatar
    chris
    March 2, 2018

    I am a resident of Mexico driving a South Dakota-registered Toyota Tacoma. I plan to return to the US for a couple of weeks and need short=term insurance as my Mexico insurance will not cover me in California and Nevada. How can I obtain this?

    • Default Gravatar
      Andy
      March 5, 2018

      Hi Chris, thank you for reaching out to finder!

      It’s great that you’re thinking ahead about car insurance during your visit to the US. But before you take out a temporary policy here, it might be good to check with your provider in Mexico to see if your coverage can be extended during the month you’ll be traveling. Most major insurance providers, both here in the US and in Mexico, have coverage extension options for a scenario like yours.

      Of course, getting a temporary policy during your trip is also an option. To learn more about temporary car insurance in the US, you can check out our guide on the subject. We also recommend discussing options with your current provider to see if there’s any simple solution your agent can help you with directly.

      Thanks again for reaching out to our team. We hope this was helpful and that you have everything you need!

      Safe travels,
      Andy

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