55% off everything
This online fashion retailer has become a coveted cult favorite, offering a range of clothing and accessories for teenagers and twenty-something women. The company is also known for being a champion of feminism and women's rights.
What can I buy at Nasty Gal?
You’ll find a variety of fashion forward women’s apparel and accessories when you shop at Nasty Gal. Its clothing tends to be edgy while still maintaining elements of classic feminine style.
Whether you’re looking for a new pair of shades or a new pair of kicks, Nasty Gal has it. It has all kinds of clothes, from rompers to graphic tees to lingerie. We’d compare the Nasty Gal aesthetic to Urban Outfitters or WILDFOX.
Nasty Gal sizing guide: What size do I need?
Not sure what size to order? Don't worry, we can help. Use this handy sizing chart to order the correct size the first time and avoid the pesky annoyance of returns.
Is Nasty Gal plus size friendly?
Unfortunately Nasty Gal only offers sizes up to an XL at this time. We hope to see more inclusive sizing options from this generally progressive in the future. For now, plus size ladies can find some similar styles at Modcloth.
Shipping, delivery and payments
Can I get free delivery?
Nasty Gal occasionally offers free shipping promotions, but no longer offers a free shipping option when you spend over a certain amount.
If you want to upgrade to express shipping, you'll receive your items in just two to three business days. Express shipping costs $15.99 or $8 on orders of $150 or more.
How can I track my order?
You can sign into your Nasty Gal account to track your order on its website. You'll also receive a shipping confirmation email once your items have shipped. Click the tracking link in the email to see exactly where your order is.
Pay for your Nasty Gal order using Visa, Visa Debit, MasterCard, Maestro, Electron and American Express. Nasty Gal also accepts PayPal for customers who would like an extra layer of security. Nasty Gal uses industry standard SSL encryption technology to protect your information.
What is Nasty Gal's return policy?
Nasty Gal accepts returns for up to 28 days after you receive your order. All original tags must be attached. If you order lingerie or swimwear, make sure to try them on over your underwear and keep all hygienic seals intact. Pierced jewelry is non-refundable.
Are Nasty Gal returns free?
Yes! All US returns are free at Nasty Gal. Login to the online portal to print out a free return label. Be sure to save the tracking information when you send your return off.
Can I exchange for a different size or color?
No, sorry. Nasty Gal doesn't offer exchanges. You can return your item and reorder the new size or color, if you'd like.
How do I return items to Nasty Gal?
Login to the online portal then print off your prepaid return label. Don't forget to keep the tracking info.
If you'd prefer to arrange your own return shipping, make sure to include the returns form in your package and send your items to:
Nasty Gal Returns
c/o GEODIS JFK,
184-54 149th Ave,
Springfield Gardens, NY 11413
When's the next Nasty Gal sale?
If you're a student, Nasty Gal is always having a sale. Save an extra 10% when you sign up for Nasty Gal student discounts through UniDays. You can also browse the Nasty Gal sale section to find some great deals. You'll find dozens of cute items offered at more than 50% off.
What sets this brand apart?
We love Nasty Gal's unique sense of edgy style. There's nothing generic about Nasty Gal. Free returns year round are another perk of shopping with this cool and progressive company. And we'll never complain about a student discount.
What do people really say about Nasty Gal?
Online reviews of Nasty Gal are more negative than positive. Customers comment that you should avoid ordering from Nasty Gal unless you are absolutely sure you'll want to keep the items. Multiple customers detail nightmare return stories. Unhappy customers also complain that Nasty Gal clothes are about the same quality as Forever 21 for twice the price.
What is the history of Nasty Gal?
Nasty Gal was founded ten years ago on eBay. Young urbanite Sophia Amoruso ran the vintage clothing shop out of a tiny San Francisco apartment. Today, the company sells its own exclusive line and several other labels. Nasty Gal is headquartered in Los Angeles, California.
What about social media?
It's easy to connect with Nasty Gal on all your favorite social media networks. The brand is most famous for its Instagram, a sassy urban fashionista's inspiration gold mine. Join the brand's 2.6 million Instagram followers for a daily stream of street style, amazing memes and other inspiration. Nasty Gal's pop culture references consistently slay — Keep doing your thing, social media team.
How can I contact customer support?
It's easy to get in touch with Nasty Gal customer support. Just use the email form under Contact Us on the Nasty Gal website. Representatives are available to answer 24/7. Unfortunately, Nasty Gal doesn't offer customer support via phone.
Why should I shop at Nasty Gal?
Pros and cons
- Hassle-free returns. Only pierced jewelry is non-refundable.
- Multiple shipping options. Choose an economical, standard or express shipping service to suit your needs and budget.
- Wish lists. Create an account and organize your favorites under “my crushes”.
- No exchanges. You can only return your items for a refund.
- Poor customer service. Many customers complain about having troubles with returns.
If you find something you love on Nasty Gal, order it! The company definitely has a cool and unique style. Just be aware that past customers have had issues with poor customer service and returning items. Protect yourself by only ordering items you're sure you'll love.
Frequently asked questions
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