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Liberty Mutual life insurance review 2021

This carrier keeps it simple by offering term and whole life insurance.'s rating: 3.5 / 5


  • Get a quote if… You want a basic term or whole life policy.
  • Choose a different provider if… You have more complex life insurance needs or want to invest your cash value more aggressively with a universal or variable policy.

18 to 70

Issue Age

$50,000 to $1,000,000


Depends on policy

Medical Exam Required


Policies Term, Whole, Fixed Annuities
Coverage maximum $1,000,000
Term lengths 10, 15, 20, 30 years
Medical exam required Depends on policy
Available states Nationwide
Issue age Not listed


  • No medical exam option
  • Built-in convertability feature
  • Quick approval process
  • Financial strength


  • Doesn’t specialize in life insurance
  • Less online flexibility
Riders No info available

Review by

Amy Stoltenberg is a staff writer at Finder. She manages Finder's newsletter, which is about all things personal finance, with a sparkling eye toward cryptocurrency and the exciting world of DeFi. When her laptop's closed, you can find her driving around Los Angeles, marveling at the palm trees. She studied writing at Savannah College of Art and Design and has been featured on the Zoe Report.

Expert review

Liberty Mutual is a financially strong insurer that keeps it simple with term and whole life policies. It offers convertible plans and a speedy application process — but if you’re looking for more policy options or prefer to manage your coverage online, it’s worth shopping around.

Liberty Mutual life insurance rates

Your actual rate is determined by your factors such as your age, gender, health and the amount of coverage you want. According to our data, a 30-year-old nonsmoking male who lives in New York City would pay $36.09 a month for a $250,000, 15-year policy.

How to get a quote from Liberty Mutual life insurance

To get a quote, follow these steps:

  1. On Liberty Mutual’s website, hover over Shop Insurance and select Life.
  2. Enter your ZIP code and hit Get a quote.
  3. Type in your gender, age, and whether or not you use tobacco.
  4. After you’ve read and agreed to the privacy policy, hit Get quote.
  5. The system will generate a list of suitable policy options for you. If you want to proceed, select Forward to Agent.

I’ve signed up. What happens next?

If you decide to move ahead with a policy, you’ll give Liberty Mutual your contact info and indicate when you want to talk. Then, an agent will call you to seal the deal.

What types of life insurance coverage does Liberty Mutual offer?

Liberty Mutual sticks to two basic policies:

  • Term Life. Typically the most affordable option, this policy is available in 10-, 15-, 20-, or 30-year lengths. It has a built-in conversion option, which means you can upgrade to a permanent policy before a deadline, and policyholders are eligible for a range of riders.
  • Passport Term. This simplified issue policy skips then medical exam, and qualifying customers can get their coverage approved within 10 minutes. Liberty Mutual issues policies worth up to $250,000, with the ability to convert up to the last 5 years of the term.
  • Whole Life. This policy offers lifelong coverage and has a cash value component. The cash value earns interest at a set rate, so it’s the least risky of all permanent policies.

What riders can I add to my policy?

Depending on your policy, you might be able to dress up your coverage with these add-ons:

  • Accelerated death benefit rider. Pays out up to 90% of your policy if you’re diagnosed with a terminal illness.
  • Accidental death benefit rider. Pays out an additional benefit if you die in an accident as specified in your policy.
  • Child rider. Covers a child or multiple children under your own term life policy, and offers coverage between $10,000 and $25,000.
  • Guaranteed insurability rider. This gives you the option to add more to the death benefit without needing to go through the underwriting process.
  • Payor benefit rider. Protects the person who pays for the life insurance — if it’s someone other than the insured.
  • Waiver-of-premium rider. Pauses your premiums if you become totally disabled for six months and can’t work.

Liberty Mutual life insurance reviews and complaints

Liberty Mutual is accredited by the Better Business Bureau (BBB) and holds an A rating for its customer engagement, though customers award the insurer 1 out of 5 stars. Most of their complaints seem to be case-specific, referencing claims that were handled in an unsatisfactory way — and the insurer responded to all complaints in a timely manner.

On TrustPilot, Liberty Mutual has 1.9 out of 5 stars as of October 2020, though most complaints revolved around its car insurance department.

AM Best financial rating A
BBB accredited No
BBB rating A+
1.13/5 out of 439 customer reviews
Trustpilot score 3.7/5 out of 1 customer reviews
Customer reviews verified as of 28 October 2021

Compare life insurance companies like Liberty Mutual

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Ladder multiple life insurance policies to save on the coverage you need for all your debts.
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More about Liberty Mutual

Founded in Massachusetts in 1912, Liberty Mutual originally focused on worker’s compensation before branching out to other types of insurance.

Today, it’s a Fortune 500 company and the third-largest property and casualty insurer in the US, offering coverage to people in 30 countries around the world. It sells auto, home, renters and condo insurance, among other financial policies products.

How does Liberty Mutual protect my data?

Your info gets encrypted when it’s on its way from your computer to Liberty Mutual’s, which protects it from hackers. Once your data has reached its servers, Liberty Mutual uses a firewall to guard against intruders. Access to your info is only given to employees and authorized parties with “a legitimate and verified need to access the information” to help deliver your product or service.

Frequently asked questions about Liberty Mutual life insurance

Life insurance ratings

★★★★★ — Excellent

★★★★★ — Good

★★★★★ — Average

★★★★★ — Subpar

★★★★★ — Poor

Our experts analyze life insurance companies to help you to find the strongest possible policy and premium for your family’s needs. We assess their financial strength, customer satisfaction, policy features and riders. We then give each insurer a score between one and five stars that reflects their offering and reputation in the industry.

Learn more about our methodology here.

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