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Liberty Mutual life insurance review 2019

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Get term or whole insurance from this established provider.

Get a quote if…

  • You want to get covered quickly and dependably. It just takes a few minutes to get your quote and find out if you’re approved. Due to its “A” rating, you can feel confident your benefit will be paid.

Choose a different provider if…

  • You’re looking for a personalized plan from a specialized provider. Liberty Mutual’s underwriting process lacks customization, and they may be less nuanced than an agency that focuses on life insurance.

18 to 70

Issue Age

$50,000 to $1,000,000

Coverage Amount

Depends on policy.

Medical Exam Required


Free QuoteOnline, Phone.
Insurance ProductsTerm, Whole, Fixed Annuities
Issue Age18 to 70
Coverage Amount$50,000 to $1,000,000
Term LengthsLevel premiums for 10, 15, 20, or 30 years
Medical Exam RequiredDepends on policy.
Customer Service OptionsOnline, Phone.
Policy Riders OfferedYes.

What type of life insurance does Liberty Mutual offer?

Liberty Mutual offers a standard array of products so you can choose what best fits your lifestyle. Options include:

  • Term
    Typically the most affordable option, this policy is available in 10-, 15-, 20-, or 30-year increments. But if the policyholder outlives the term, there’s no payout.
  • Whole
    This policy lasts until the end of the policyholder’s life, at which time the benefit is paid. Premiums are guaranteed to stay the same, and the benefit is tax-free.
  • Fixed Annuities
    Make a single lump-sum premium payment for a guaranteed income stream during retirement. It earns tax-deferred interest and interest rates that are locked in for 60 months.

What riders can I add to my life insurance policy?

Add a rider onto your life insurance coverage for additional benefits. Liberty Mutual’s riders include:

  • Disability waiver of premium. If you are totally disabled for six months, you won’t be responsible for paying premiums.
  • Children’s protection. Get life insurance for eligible children, with a minimum of $10,000 and a max of $25,000.
  • Liberty’s living benefit. If you’re diagnosed with a qualifying terminal illness, you can receive a portion of the death benefit early, up to 90%.
  • Accidental death benefit. If the policyholder dies due to a qualifying accident, an additional death benefit is paid.
  • Guaranteed insurability. This gives you the option to add more to the death benefit without needing to go through the underwriting process.
  • Payor death and disability. Protect the person who pays for the life insurance (if it’s someone other than the insured).

How much does Liberty Mutual cost?

Your actual rate is determined by your personal situation and factors such as age, health and the amount of coverage you want. For example, for a 30-year-old nonsmoking male who lives in New York City and has good health, $200,000 term coverage would have average monthly premiums of $35.55 for 10 years, $36.09 for 15 years, $38.25 for 20 years, or $43.83 for 30 years.

Pros and cons of Liberty Mutual

Liberty Mutual is respected in the industry, but you’ll want to weigh the benefits and drawbacks as they pertain to you. These include:


  • Financially stable. Rating agencies think highly of Liberty Mutual; both AM Best Company and Standard & Poor’s gave it a strong “A,” which means you can be fairly positive it can follow through on paying your benefit.
  • It sells most insurance. Get your auto insurance, as well as coverage for your living space, tuition, pet and more. It’s efficient and convenient to manage all your insurance from one account.
  • Quick approval process. Find out within minutes what your rate will be, and whether or not you’re approved. Fill out an online form and a chat with an agent.
  • Convertible plans. If you start with a term insurance plan, you can switch it to a permanent policy if you’d like.


  • It doesn’t specialize in life insurance. Liberty Mutual’s website is geared towards auto and property insurance. So it will have fewer online resources about life insurance.
  • It sells through a third party. Its life insurance products are offered through Helmsman Insurance Agency, an administrator that providers management services to insurance companies.
  • Less online flexibility. Some providers let you manage all aspects of your policy from your account; Liberty Mutual requires some things to be changed by mail or phone call.

Compare life insurance companies like Liberty Mutual

Name Product Issue Ages Coverage Range Medical Exam Required State Availability
18 - 85 years old
$10,000 to $10,000,000+
Depends on provider and policy
All 50 states
Compare quotes from 16 life insurance companies side by side.
18 - 64 years old
$100,000 to $3,000,000
All 50 states
Customized term life insurance policies up to $3 million, no medical exam required.
18 - 75 years old
$100,000 to $10,000,000
Get a term life insurance quote from this A+ rated company, founded in 1875.
20 to 60 years old
$100,000 to $8,000,000
Not available in New York
Term life insurance with no policy fees and the freedom to cancel anytime. Simple application process that can get you approved for coverage instantly.
25 - 60 years old
$100,000 to $5,000,000
Available in all states except for Montana
Offers term life insurance with accelerated underwriting. No-exam coverage up to $1,000,000 for those who qualify.
21 - 54 years old
$50,000 to $1,000,000
Not available in Alaska or New York
Affordable 2-, 10- and 20-year term life insurance policies. Instant quotes and no medical exams.
18 - 80 years old
$2,000 to $10,000,000
Depends on policy
20 - 80 years old
$25,000 to $10,000,000
All 50 states
Quickly get a quote for coverage with this marketplace, which compares term & whole life insurance policies from 45+ carriers.
20 - 85 years old
$100,000 to $1,000,000
Depends on policy
All 50 states
Get a term or whole life insurance quote from Fidelity Life - starting as low as $15/day.
25 - 83 years old
$25,000 to $1,000,000
Depends on policy
Get a term life quote from eCoverage - starting at as low as $15 per month.

Compare up to 4 providers

Liberty Mutual reviews and complaints

It’s accredited by the BBB, which gave it an overall A- rating. But customer reviews average to just about 1 out of 5 stars. Most of the complaints seem to be case-specific, referencing claims that were handled in an unsatisfactory way. And Liberty Mutual has responded to each one, even if its reply appears copy-pasted.

On the other hand, on Consumer Affairs the customer reviews average out to 3 out of 5 stars. The positive reviews speak highly of customer service and transparency. So negative reviews should be taken with a grain of salt, because in general Liberty Mutual likely follows through.

How does Liberty Mutual protect my data?

Your info gets encrypted when it’s on its way from your computer to Liberty Mutual’s, which protects it from eavesdroppers. Once your data has reached its servers, Liberty Mutual uses a firewall to guard against intruders. Access to your info is only given to employees and authorized parties with “a legitimate and verified need to access the information” to help deliver your product or service.

How do I sign up?

To get started, follow the steps below:

  1. Go to Liberty Mutual’s website, hover over “shop insurance” and select Life.
  2. In the “start a quote” box, you’ll input your ZIP code and hit Get a quote.
  3. You’ll land on a form that asks for general info, including gender, age, and whether or not you use tobacco.
  4. After you’ve read and agreed to the privacy policy, hit Get quote.
  5. Read through your options and determine if you want to get in touch with an agent. If you do, select Forward to Agent.

I’ve signed up. What happens next?

If you decide to proceed, you’ll give Liberty Mutual your contact info and indicate when you want to talk. Then, an agent will call you to seal the deal.

More about Liberty Mutual

Liberty Mutual has been in the insurance biz a long time, founded in Massachusetts in 1912. At first, it was meant for employers who needed to protect employees with workers’ comp insurance.

Today, it’s a Fortune 500 company and is the third-largest property and casualty insurer in the US, offering coverage to people in 30 countries around the world. It’s the eighth-largest insurance company in the US and sells auto, home, renters and condo insurance among many other products.

Bottom line

It’s hard to go wrong with a stable giant like Liberty Mutual. But if you’re hoping for a more unique product offering or just want to see what else is out there, be sure to shop around to find the best deal.

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