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JP Morgan Personal Advisors review 2024

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JP Morgan Personal Advisors
3.3
★★★★★
Finder score
Minimum deposit
$25,000
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Our verdict

Access remote advice, planning and portfolio management with a JP Morgan Personal Advisors account.

Consider JP Morgan Personal Advisors if you want human advisory and management services and unlimited ongoing remote advice. Look elsewhere if the minimum investment requirement is out of reach or if you want a managed portfolio of more than mutual funds.

Best for: Hands-off investors; Existing Chase customers

Pros

  • Unlimited video or phone check-ins with a fiduciary advisor
  • Professionally managed portfolio
  • Receive personalized financial advice

Cons

  • $25,000 minimum investment
  • Investment portfolios consist only of ETFs and mutual funds

In this guide

  • Our verdict
  • Frequently asked questions
  • Your reviews
  • Ask an expert

How we rated JP Morgan Personal Advisors’ features

Fees

★★★★★

No trade fees, a percentage-based management fee of up to 0.5% and a $75 account
Available securities

★★★★★

Investment portfolios consist only of mutual funds.
Customer support

★★★★★

Reach support quickly in two ways.
Mobile app

★★★★★

Both Apple and Google users give the app high marks.
Research and tools

★★★★★

Access JP Morgan news and market commentary and analysis.
Reliability

★★★★★

We found no complaints about service outages.

To learn how our star ratings are calculated, read our methodology at the bottom of the page.

JP Morgan Personal Advisors is best for tech-savvy, hands-off investors

JP Morgan Personal Advisors is solely an advisory and wealth management service, which means you won’t be directing any of your own investments. Instead, you’ll rely on JP Morgan’s team of licensed financial professionals, who will learn your financial picture and goals, risk tolerance and time horizon. From there, JP Morgan’s team of credential advisors will recommend a custom-designed investment portfolio of mutual funds. JP Morgan Personal Advisors is not a robo-advisor — human credentialed advisors will build your financial plan and manage your portfolio.

Since online or phone collaboration is the only way to connect, JP Morgan Personal Advisors is best for hands-off investors who are comfortable without the intimacy of in-person financial planning and guidance. That said, JP Morgan Personal Advisors lets investors connect with an advisor as frequently as they want via phone or video call. To some, this convenience may be most valuable.

What you can trade on JP Morgan Personal Advisors

  • Custom-built portfolios of mutual funds

Account types available with JP Morgan Personal Advisors

  • Individual brokerage
  • Retirement

Where JP Morgan Personal Advisors shines

JP Morgan Personal Advisors is a remote wealth advisory service that comes with unlimited access to JP Morgan’s team of fiduciary advisors. Fiduciary means they’re legally obligated to act for your benefit. Meet conveniently with an advisor by phone or video and receive a personalized financial plan and a managed portfolio of JP Morgan mutual funds.

If you’re still weighing your options, JP Morgan provides a free 45-minute, one-on-one meeting with an advisor to discuss your financial situation and goals and how JP Morgan Personal Advisors can help. There’s no obligation to move forward with the service following this meeting.

Where JP Morgan Personal Advisors falls short

Though JP Morgan’s $25,000 required minimum investment for a Personal Advisors account sits at or below some competing advisory and management services, it will be a hurdle for many investors. To compare, Charles Schwab’s Schwab Wealth Advisory service has a $1 million enrollment minimum, while its Managed Accounts require $25,000 to start. Meanwhile, Fidelity’s Portfolio Advisory Services Account requires a $50,000 minimum.

Beyond pricing, the investment strategy of a JP Morgan Personal Advisors account includes only mutual funds, which may feel limiting to some investors and translate to higher costs compared to, say, a portfolio of exchange-traded funds (ETFs).

JP Morgan Personal Advisors’ fees

Minimum deposit$25,000 across all JP Morgan investment accounts
Annual feeBetween 0.4%–0.6% of the assets in your account, paid monthly
Trade fees
Account termination fee$75

Is JP Morgan Personal Advisors legit?

Yes, JP Morgan Personal Advisors is a legitimate wealth advisory service provided by JPMorgan Chase. JPMorgan Chase is a 200-year-old financial services company headquartered in New York City, and it manages over $3.5 trillion in total client assets.

Investment products are offered through JP Morgan Securities LLC, a registered broker-dealer and investment advisor, and member of the Financial Industry Regulatory Authority (FINRA) and the Securities Investor Protection Corporation (SIPC).

JP Morgan Personal Advisors retirement accounts

JP Morgan offers Roth, Traditional and rollover IRA types to its Personal Advisors customers.

JP Morgan Personal Advisors IRA types

  • Roth
  • Traditional
  • Rollover

JP Morgan Chase Mobile app

The JP Morgan Personal Advisors service is integrated with Chase, so you can access it through both Chase.com and the Chase Mobile app. For existing Chase customers, this means you can manage all your Chase banking, investing and borrowing conveniently in one location. If you’re not currently a Chase customer and aren’t familiar with the website and Chase Mobile app, it’s a modern, straightforward platform.

Once you’ve established a JP Morgan Personal Advisors account, you’ll find a feature called JP Morgan Wealth Plan within the app and online. You’ll use this feature to track the progress of your portfolio in real time and schedule meetings with an advisor.

Chase Mobile app reviews

Google Play app reviews4.4/5 stars based on over 1.75 million reviews
Apple App Store app reviews4.8/5 stars based on over 4.8 million reviews

* JP Morgan Personal Advisors is accessible through the Chase Mobile app, which is what’s rated above.

JP Morgan Personal Advisors’ customer support

Connect with a JP Morgan Personal Advisors representative in two ways:

  • Email
  • Phone

How to open an account with JP Morgan Personal Advisors

  1. Go to JP Morgan’s website then select Invest now to start your application.
  2. Enter your name, state, email and password, then select Next.
  3. Provide your personal information to complete the application, including your address, employment information, date of birth and Social Security number.
  4. Enter your phone number for security verification. Then, answer a few regulatory questions.
  5. Agree to JP Morgan’s terms and submit your application.

Chase notes on its website that the entire account opening process can take anywhere from two to three meetings with an advisor to build your plan and apply for an account.

Eligibility and required information

  • Be at least 18 years old
  • Have a valid Social Security number
  • Be a US citizen or lawful permanent resident with a physical US address

How safe is JP Morgan Personal Advisors?

JP Morgan Personal Advisors’ platform is considered safe and secure. According to Chase, it employs multiple authentication checks, account monitoring for suspicious activity and 128-bit encryption technology to protect your account and personal information.

Compare JP Morgan Personal Advisors to other platforms

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Frequently asked questions about JP Morgan Personal Advisors

How we rate trading platforms

★★★★★ 5/5 — Excellent

★★★★★ 4/5 — Good

★★★★★ 3/5 — Average

★★★★★ 2/5 — Subpar

★★★★★ 1/5 — Poor

We analyze top online trading platforms and rate them one to five stars based on factors that are most important to you. These factors include fees, securities available for trade, customer support, customer feedback, platform resources and overall reliability.

For a complete breakdown of how we score each category, read the full methodology of how we rate trading platforms.

Frequently asked questions

INVESTMENT AND INSURANCE PRODUCTS ARE: NOT A DEPOSIT • NOT FDIC INSURED • NO BANK GUARANTEE • MAY LOSE VALUE J.P. Morgan Wealth Management is a business of JPMorgan Chase & Co., which offers investment products and services through J.P. Morgan Securities LLC (“J.P. Morgan”), a registered broker dealer and investment adviser, member FINRA and SIPC. Finder is a publisher of J.P. Morgan, (“Publisher”). The Publisher will receive compensation from J.P. Morgan if you provide contact details to speak with a J.P. Morgan representative. Compensation paid to the Publisher will be up to $500 per completed contact form. Compensation provides an incentive for the Publisher to endorse J.P. Morgan and therefore information, opinions, or referrals are subject to bias. J.P. Morgan and the Publisher are not under common ownership or otherwise related entities, and each are responsible for their own obligations. Investing involves market risk, including possible loss of principal, and there is no guarantee that investment objectives will be achieved.

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Matt Finder

Editor, Investments

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