How we rated Vanguard’s features
Fees | ★★★★★ | Commission-free trades on stocks and ETFs, but options contracts and account service fees are higher than most. |
Available securities | ★★★★★ | Stocks, ETFs, mutual funds, bonds, CDs and money market funds. |
Customer support | ★★★★★ | Reach customer support via phone or secure message. |
Mobile app | ★★★★★ | Mobile app users complain of a clunky app with poor functionality. |
Research and tools | ★★★★★ | Market research and analyst reports but no advanced charting capabilities. |
Reliability | ★★★★★ | No major outages have been reported. |
To learn how our star ratings are calculated, read our methodology at the bottom of the page.
Vanguard is best for long-term investors
While Vanguard Personal Advisor offers a range of investment choices, it’s best known as being a leader in low-cost fund investing. Offering access to more than 300 member funds — including both mutual funds and ETFs — as well as an assortment of commission-free ETFs and no-transaction-fee (NTF) mutual funds from hundreds of other companies, Vanguard Personal Advisor is best suited for buy and hold investors looking for diversification and convenience.
What you can trade on Vanguard Personal Advisor
- Stocks
- ETFs
- Mutual funds
- Options
- Bonds
- CDs
- Money market funds
Account types available with Vanguard Personal Advisor
- Individual
- Retirement (multiple IRA types)
- Joint
- Trust
- Education
- Small business
Where Vanguard shines
Vanguard’s customer-owned model allows them to offer mutual funds and ETFs with significantly lower expense ratios than the industry average, which means a greater potential for higher returns. Vanguard’s average expense ratio is 0.06%, compared to an industry average of 0.40%, according to data from Vanguard Personal Advisor and Morningstar.
As a broker, Vanguard’s extensive lineup of account types and tradable assets means more options for investors. Vanguard Personal Advisor also offers both personal and digital advisory services in addition to its brokerage account for those looking to take a hands-off approach to investing.
Where Vanguard falls short
Vanguard’s platform is basic, both in terms of user experience and tools. The platform feels slightly outdated, with basic buy and sell functions and many features only available on the desktop platform. You won’t find advanced charts, fractional shares are limited to Vanguard Personal Advisor ETFs and a $20 annual account fee applies to all brokerage accounts (though you can eliminate this fee by opting into e-statements and other account notices and updates). And while Vanguard Personal Advisor is known for its low-cost funds, most Vanguard Personal Advisor mutual funds require a steep minimum investment of $3,000.
Vanguard’s fees
Minimum deposit | $0 to open an account; $3,000 minimum investment for most Vanguard Personal Advisor mutual funds |
Annual fee | $20 (avoidable) |
Stock, ETF, option and mutual fund trade fees | - $0 trading commissions on stocks, options, ETFs and Vanguard Personal Advisor mutual funds
- $1 per contract fee for options
- $20 per trade of any transaction-fee mutual fund if assets invested in Vanguard Personal Advisor ETFs and mutual funds is less than $1 million
|
Wire transfer | $10 wire fee for each fund holding you are redeeming |
Outgoing account transfer fee | $0 |
Is Vanguard legit?
Yes. Vanguard Personal Advisor is a legitimate company and broker. Founded in 1975, Vanguard Personal Advisor today is one of the world’s largest investment firms with over 30 million investors and around $5 trillion in global assets under management.
Customer accounts are protected by Securities Investor Protection Corporation (SIPC) for up to $500,000, which includes $250,000 for claims for cash. Vanguard Personal Advisor Brokerage Services is also a registered broker with the Financial Industry Regulatory Authority (FINRA).
Vanguard’s platform feels outdated but is easy to use
Vanguard’s platform, available on both desktop and mobile app, is a bit clunky. This is especially true when compared to the numerous other brokers that underscore user experience. There’s no continuity when moving between the desktop and mobile app, with many basic features only available via desktop.
Here are some of the tools offered by Vanguard Personal Advisor:
- News feed (desktop only)
- Watchlists (desktop only)
- Company financials (desktop only)
- Earnings estimates (desktop only)
- Analyst ratings (desktop and mobile)
- Third-party analyst reports from Argus and MarketGrader (desktop only)
Vanguard’s app
Limited, but manageable — if you’re content with a simple buy and sell function and diluted research tools. The app layout is familiar, with four tabs along the bottom — Portfolio, Transact, Research and Profile — allowing quick navigation. No advanced charting capabilities, no educational resources and no means for contacting support.
Vanguard’s app store reviews
Google Play |
3.52
|
10,008
|
Apple Store |
4.70
|
174,092
|
Vanguard’s customer support
Reach Vanguard Personal Advisor customer support in two ways:
How to open an account with Vanguard
- Click the Sign up now button below and click Get Started.
- Choose Sign up under I’m new to Vanguard Personal Advisor, and then select Continue opening an account.
- Select an account type and enter your personal information, including your name, email, date of birth, Social Security number, address and phone number.
- Add a bank for funding and choose how you’ll add money to your new account.
- Provide information about your employment, income and investing objectives.
- Review your application and sign new account agreements.
- Submit your application.
Eligibility and required information
- At least 18 years old
- Permanent US residence
- Valid Social Security number
Sign up now
How safe is Vanguard?
Vanguard’s platform is considered safe and secure. In addition to employing various website security measures, including two-factor authentication, Vanguard will reimburse every dollar lost to an unauthorized online transaction. Vanguard Personal Advisor is registered with FINRA and SIPC.
Compare Vanguard to other platforms
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Frequently asked questions about Vanguard
How we rate trading platforms
★★★★★5/5 — Excellent
★★★★★ 4/5 — Good
★★★★★ 3/5 — Average
★★★★★ 2/5 — Subpar
★★★★★ 1/5 — Poor
We analyze top online trading platforms and rate them one to five stars based on factors that are most important to you. These factors include fees, securities available for trade, customer support, customer feedback, platform resources and overall reliability.
For a complete breakdown of how we score each category, read the full methodology of how we rate trading platforms.