Inbox Loan installment loans review May 2019 | finder.com
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InboxLoan installment loans review

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You may be able to borrow up to $1,500 from this tribal lender.

When you need an extra boost, an installment loan from Inbox Loan may be able to help. But with high fees and negative online reviews, you’ll want to carefully consider your decision before committing to a loan.

What is Inbox Loan?

Inbox Loan is a tribal lender run by the Kashia Band of Pomo Indians of the Stewarts Point Rancheria in California’s Sonoma County. It offers unsecured installment loans ranging from $200 to $1,500 for first-time borrowers. Return borrowers may be eligible for as much as $5,000, although this will depend on your ability to repay and creditworthiness.

How much you end up paying depends on how much you borrow and your financial situation. Inbox Loan may end up costing you much more than you’re initially borrowing. This is because the provider deducts a financing fee and interest from your loan before forwarding the principal. But unlike payday loans that are due shortly after you borrow, you’ll have more time to repay your loan — although this does mean you’ll pay more in interest.

While Inbox Loan services many states, it isn’t available in Alaska, Georgia, Maryland, Montana, New Hampshire, New York, Utah, Vermont, Virginia and West Virginia.

What are the benefits of Inbox Loan?

  • First loans of up to $1,500. First-time borrowers can borrow from $200 to $1,500. Once you’ve successfully repaid your first loan, you can then borrow up to $5,000.
  • No prepayment penalty. If you’re able to pay off your loan early, Inbox Loan won’t charge a prepayment penalty. This option saves you money on unnecessary interest and financing fees, which means you’ll pay less in the long run.
  • Bad credit OK. Inbox Loan’s installment loans are designed to help you access financing based on your ability to pay it back — not your credit history.
  • Repay in installments. Unlike a payday loan, installment loans are repaid over multiple payments based on when you get paid, giving you more time to pay off what you owe.

What are the drawbacks?

  • Automatic debit required. Funds are deposited directly into your account, but payments are withdrawn directly from this account as well. If you don’t have enough money in your account, you face stiff fee from Inbox Loan and potential overdraft fees from your bank.
  • Regulated by tribal laws. Because Inbox Loan is run by a tribal band, it applies its own laws to loans and repayment plans. Be sure that you understand how tribal lenders work before signing a contract.
  • High costs and fees. Most short-term loans come with high interest rates and hefty financing fees. If you can’t pay back your loan on schedule, you could find yourself stuck in a cycle of bad debt.

Compare Inbox Loan to other online installment loan providers

Updated May 22nd, 2019
Name Product Filter Values Max. Loan Amount Turnaround Time Requirements
$5,000
1 business day
Direct deposit, meet minimum income requirements
Comes with the option to change your due date so you won’t fall behind on repayments.
$2,600
1 to 2 business days
Active checking account, regular source of income, email address
Get access to tools to help you plan a career move, make some extra cash or search for a better-paying job.
$50,000
1 business day
Must be employed and receive regular income, earn at least $800 a month, have a checking account and be an 18+ years old legal US citizen.
Get a flexible installment loan with fast funding through one easy online application form.
$2,500
As soon as next business day
Must be at least 18 years old and have a verifiable source of income with direct deposit into your checking account.
Get an installment loan from an online tribal lender. Perks for returning borrowers.
$15,000
1 business day
$1,000+ monthly income, direct deposit, US citizen or permanent resident, ages 18+
Get offers from potential lenders in minutes by filling out just one online form.
$10,000
As early as 1 business day
$1,000+ monthly income after taxes, valid checking account
Explore its online education center to get tips on budgeting, how to prioritize your bills and more.
Varies by state
1 business day
Regular source of income, bank account, US citizen or permanent resident, ages 18+
Sign up for its discount program to get access to coupons and deals on everything from dining out to tax services.

Compare up to 4 providers

Beware of high fees and interest rates

A tribal lender is a loan provider that operates under the Native American tribe. These lenders abide by their tribe’s laws, rather than state regulation. Because they have sovereignty from the federal government, they don’t have to follow strict state regulations. This means Inbox Loan can charge as much as it wants per loan, which can mean you owe much more than if you’d gone with a state-regulated option.

And like other online interactions that involve your bank account, short-term loans come with inherent risks. Inbox Loan is a legit lender, but as you compare your options, understand how you can tell if a payday loan is legit or not.

Is it safe to use Inbox Loan?

Yes. Inbox Loan’s site is secured through an SSL server, meaning your private information is safe when entered into the site’s forms.

However, you should note that Inbox Loan can share your information with its affiliates for business and marketing, sometimes well after you’ve repaid your loan. You can limit or stop some of this sharing by contacting Inbox Loan by phone or email, but you may still receive calls or emails from lenders after you apply.

What does the Internet say about Inbox Loan?

Inbox Loan isn’t accredited by the Better Business Bureau (BBB) and only has an A rating. It also averages a one-star rating from its 75 customer reviews. And with over 80 complaints, it may seem like a bad deal for some borrowers.

However, it does respond to individual complaints with a personalized response — a good sign for borrowers who encounter a problem during the loan process. Of course, many borrowers complain about the high cost of a loan, which isn’t uncommon with short-term lenders.

If you don’t know how you’ll pay back your loan or don’t have the money to afford a high interest rate, consider your alternatives instead. These can save you money and keep you from taking out a loan you can’t afford.

Issues with approval

On the BBB website, it states that a number of complaints against Inbox Loan accused it of approving borrowers for a loan then later denying them. Inbox Loan responded by stating that borrowers were “confusing” approval for its prequalification process.

You can read more of Inbox Loan’s responses on its BBB page.

Am I eligible?

Your credit score isn’t the most important factor with Inbox Loan. Instead, it determines your eligibility based off your ability to repay and the information you provide.

To qualify for an installment loan from Inbox Loan, you’ll need to meet three eligibility requirements:

  • You must be at least 21 years old
  • You must a valid checking account
  • You must live in one of Inbox Loan’s serviced states

Does Inbox Loan offer loans in my state?

Inbox Loan operates in multiple states, but it doesn’t service the following:

  • Alaska
  • Georgia
  • Maryland
  • Montana
  • New Hampshire
  • New York
  • Utah
  • Vermont
  • Virginia
  • West Virginia

If you live in one of the states listed above, you can visit our short-term loans state directory to find loan options where you live. You can also browse short-term loan regulations by state to find out what types of loans are available where you live.

How do I apply with Inbox Loan?

To apply for an installment loan with Inbox Loan:

  1. Visit Inbox Loan’s site and click Apply Now.
  2. Enter the required information and choose a loan amount.
  3. Once you apply, a representative will contact you to confirm your application.
  4. If you’ve applied before 8 p.m. ET, you may receive your funds by the next business day. Otherwise, it can take up to three days to see your loan transfer.

To complete your application, be ready to submit:

  • Your personal information. Your name, Social Security number, driver’s license number, home address, phone number and email.
  • Your income information. Your income amount, pay frequency and employer information.
  • Your bank details. Your account type, routing number and account number.

I got an installment loan. Now what?

Once you’ve got your loan, it’s time to start thinking about repayments. You can choose to use the default schedule Inbox Loan sets, which allows you to pay back your loan over a year. However, it costs the most — you’ll pay full interest and fees on the amount you borrowed.

You can also put additional payments toward the principal. This lowers the amount you owe and reduces what you’ll pay in interest. However, you’ll need to put at least $20 toward the loan, and you’ll need to contact Inbox Loan at least three business days ahead of schedule to confirm how the extra money will be applied.

And of course, you can pay back your loan in full at any time. This will be the cheapest option, but you’ll still need to contact Inbox Loan ahead of time to get the payoff amount.

In addition to payments, fees for late or insufficient payments add up quickly. If you make a late payment or miss one entirely, Inbox Loan will charge you a $30 fee. And if there isn’t enough money in your bank account at the time of withdrawal, you’re charged another $30.

Bottom line

If you’re looking for a loan of up to $1,500 to cover an emergency expense or a gap in your budget, you may want to consider Inbox Loan. However, Inbox Loan’s less positive online reputation, you may want to compare other installment loan providers to find one with more positive online reviews.
Before you borrow, make sure you know how installment loans work and that you understand the costs of a short-term loan.

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12 Responses

  1. Default Gravatar
    debbieJanuary 31, 2019

    I am attempting to look at account but can not do so online.

    • Avatarfinder Customer Care
      johnbasanesFebruary 1, 2019Staff

      Hi Debbie,

      Thank you for reaching out to finder.

      If you are trying to access your account with InboxLoan, you may need to contact them directly as they do not have an online service for you to check you loan and repayment status. You may also check the statements you receive for the contact information of InboxLoan for easier reference. Hope this helps!

      Cheers,
      Reggie

  2. Default Gravatar
    AshleyDecember 14, 2018

    How much do I owe on my lone for u to stop taking money I only borrowed 200 and I have payed back 400 already I want you to stop taking money out of my account

    • Avatarfinder Customer Care
      nikkiangcoDecember 18, 2018Staff

      Hi Ashley,

      Thanks for getting in touch with finder! It would be best to contact InboxLoan immediately to review your account. Kindly note that fidner is not directly connected with InboxLoan or any other company advertised in our pages.

      Hope this was helpful. Don’t hesitate to message us back if you have more questions.

      Best,
      Nikki

  3. Default Gravatar
    xylina29November 8, 2018

    Is inbox loans real?

    • Default Gravatar
      joelmarceloNovember 9, 2018

      Hi there,

      Thanks for leaving a question on finder.

      Inbox Loan’s site is secured through an SSL server, meaning your private information is safe when entered into the site’s forms.

      Note that Inbox Loan can share your information with its affiliates for business and marketing, sometimes well after you’ve satisfied your loan. You can limit or stop this sharing by contacting Inbox Loan by phone or email.

      Inbox Loan is a legit lender and they have been in the business for a long time. Inbox Loan doesn’t have many customer reviews on trusted websites like Better Business Bureau or Trustpilot. You may want to call customer service to ask about specific terms and policies to be sure you’re comfortable with applying.

      Like any other online interactions that involve your bank account, short-term loans come with risks. You can stay vigilant by looking out for unsound business practices such as guaranteed approval or upfront fees. Read our guide on payday loan scams to find out how you can tell if a payday loan is legit or not.

      Please send me a message if you need anything else. :)

      Cheers,
      Joel

  4. Default Gravatar
    AnonymousSeptember 30, 2018

    Why does InboxLoan charge over $10000 in interest? I’m asking for 1500.00 and it says I have to pay back $11000.

    • Avatarfinder Customer Care
      JhezOctober 1, 2018Staff

      Hello there,

      Thank you for your comment.

      According to InboxLoan, their interest rate varies by state of residence, loan amount and repayment period. Additionally, one of the drawbacks of this kind of loan is that it comes with high-interest rates and hefty financing fees. So if you can’t pay back your loan on schedule, you could find yourself stuck in a cycle of bad debt.

      You may contact InboxLoan directly and ask for the computation so both of you can discuss it.

      Should you wish to have real-time answers to your questions, try our chat box on the lower right corner of our page.

      Regards,
      Jhezelyn

  5. Default Gravatar
    RonaldSeptember 11, 2018

    How will i know if I was approved?

    • Avatarfinder Customer Care
      JhezSeptember 12, 2018Staff

      Hello Ronald,

      Thank you for your comment.

      You will know if you’re InboxLoan application is approved when one of their Loan Managers will contact you and/or you will receive an email notification to complete the application process. If you are denied, you also will receive a notification.

      Should you wish to have real-time answers to your questions, try our chat box on the lower right corner of our page.

      Regards,
      Jhezelyn

  6. Default Gravatar
    JohnJuly 2, 2018

    What is their address? Tired with poor English people, some cat nat named juharmu.s said 2 hours, and has been double. Really pissed off.

    • Default Gravatar
      joelmarceloJuly 3, 2018

      Hi John,

      Thanks for leaving a question on finder.

      They only have a PO Box address listed on their website which is:

      Inbox Loan
      PO Box 881
      Santa Rosa, CA 95402

      You can instead give them a call at 707-215-5783 between the hours of 9am and 5pm Pacific Standard Time.

      Cheers,
      Joel

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