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AIG vs. Pacific Life: Which is better?

These insurers have similar offerings, so compare the finer details — like riders and reputations.

Updated

Fact checked

In terms of policies, rates and riders, AIG and Pacific Life are incredibly similar. But the latter has a slightly larger product lineup and better customer reputation.

Life insurance products with AIG and Pacific Life

AIG
Pacific Life
Term
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Whole
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Universal
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Variable
Variable universal
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Indexed universal
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Final expense
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Costs

The rate you’re offered reflect your age, gender, occupation and lifestyle. Both insurers’ policies have similar price points, but you might pay a slightly higher premium with AIG.

If you’re a healthy nonsmoker, here’s what you might pay for a $250,000, 20-year term life policy.

GenderAge
AIG
Pacific Life
Male20
$15.82
$15.66
Male30
$16.07
$15.91
Male40
$21.75
$21.48
Male50
$49.46
$47.24
Male60
$144.17
$123.29
Get a quote on Policygenius
GenderAge
AIG
Pacific Life
Female20
$13.25
$12.99
Female30
$13.61
$13.47
Female40
$18.12
$18.57
Female50
$38.48
$36.95
Female60
$100.27
$87.12
Get a quote on Policygenius

*Based on sample rates from Policygenius, August 2019.

Policy riders

AIG Riders

  • Waiver of premium rider
  • Accelerated death benefit rider
  • Accidental death benefit rider
  • Child rider
  • Terminal illness rider
  • Lifestyle income rider
Get a quote on Policygenius

Pacific Life Riders

  • Waiver of premium rider
  • Accelerated death benefit rider
  • Conversion rider
  • Child rider
  • Long-term care rider
Get a quote on Policygenius

Financial strength

When you’re deciding between providers, look at their financial strength. AIG and Pacific Life have good ratings with the four major agencies, which means they have the resources to pay out claims.

In J.D. Power’s latest life insurance study on customer satisfaction, Pacific Life ranked ninth of 23 insurers surveyed. AIG scored the second-to-last slot, at 22.

AIG
Pacific Life
A.M. BestA (Excellent)A+ (Superior)
Moody’sA2 (Good)A1 (Good)
Standard & Poor’sA+ (Strong)AA- (Very strong)
FitchA+ (Very high quality)AA- (High quality)
J.D. Power2 out of 5 circles or “the rest”3 out of 5 circles or “about average”

Customer reviews and reputation

AIG and Pacific Life both have an A- rating with the Better Business Bureau (BBB), and score 1 out of 5 stars with their customers. Their complaint volumes differ, though. While Pacific Life only has three complaints to its name over the past three years, AIG has 153 — with most customers complaining about billing issues and the claims process. However, this number is still low given the size of the company.

Bottom line

When you put these insurers side-by-side, their policies and rates are remarkably similar. Your decision might come down to the riders you want to add to your policy, or how highly you value customer reputation.

To expand your options, compare life insurance providers.

Compare life insurance providers

Name Product Issue age Minimum Coverage Maximum Coverage Term Lengths Medical Exam Required
Sproutt
18 - 60 years old
$50,000
$10,000,000
5, 10, 15, 20, 25 and 30 years
No
This life insurance broker combines technology and the human touch to match you with a policy tailored to your needs.
Bestow
21 - 54 years old
$50,000
$1,000,000
10 or 20 years
No
Affordable 10- and 20-year term life insurance policies with instant quotes and no medical exams.
Policygenius
18 - 85 years old
$50,000
$10,000,000
10, 15, 20, 25, 30 years
Depends on provider and policy
Compare affordable quotes from 12+ A-rated life insurance companies side-by-side.
Everyday Life
20 - 75 years old
$100,000
$10,000,000
10, 15, 20, 25 or 30 years
No
Build a customized laddering strategy to target specific financial responsibilities and save on term life.
Fabric
25 - 60 years old
$100,000
$5,000,000
10, 15, or 20 years
Depends on policy
Get affordable term life insurance with accelerated underwriting or no-exam coverage up to $1,000,000. Available in all states except CA, NY and MT.
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Compare up to 4 providers

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