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AIG vs. Pacific Life: Which is better?

These insurers have similar offerings, so compare the finer details — like riders and reputations.

In terms of policies, rates and riders, AIG and Pacific Life are incredibly similar. But the latter has a slightly larger product lineup and better customer reputation.

Life insurance products with AIG and Pacific Life

Pacific Life
Variable universal
Indexed universal
Final expense
Protect your loved ones
Compare 12+ top insurers side-by-side to get the best possible deal, and shop return of premium policies online.

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The rate you’re offered reflect your age, gender, occupation and lifestyle. Both insurers’ policies have similar price points, but you might pay a slightly higher premium with AIG.

If you’re a healthy nonsmoker, here’s what you might pay for a $250,000, 20-year term life policy.

Pacific Life
Pacific Life

*Based on sample rates from Policygenius, August 2019.

Policy riders

AIG Riders

  • Waiver of premium rider
  • Accelerated death benefit rider
  • Accidental death benefit rider
  • Child rider
  • Terminal illness rider
  • Lifestyle income rider

Pacific Life Riders

  • Waiver of premium rider
  • Accelerated death benefit rider
  • Conversion rider
  • Child rider
  • Long-term care rider

Financial strength

When you’re deciding between providers, look at their financial strength. AIG and Pacific Life have good ratings with the four major agencies, which means they have the resources to pay out claims.

In J.D. Power’s latest life insurance study on customer satisfaction, Pacific Life ranked ninth of 23 insurers surveyed. AIG scored the second-to-last slot, at 22.

Pacific Life
A.M. BestA (Excellent)A+ (Superior)
Moody’sA2 (Good)A1 (Good)
Standard & Poor’sA+ (Strong)AA- (Very strong)
FitchA+ (Very high quality)AA- (High quality)
J.D. Power2 out of 5 circles or “the rest”3 out of 5 circles or “about average”

Customer reviews and reputation

AIG and Pacific Life both have an A- rating with the Better Business Bureau (BBB), and score 1 out of 5 stars with their customers. Their complaint volumes differ, though. While Pacific Life only has three complaints to its name over the past three years, AIG has 153 — with most customers complaining about billing issues and the claims process. However, this number is still low given the size of the company.

Bottom line

When you put these insurers side-by-side, their policies and rates are remarkably similar. Your decision might come down to the riders you want to add to your policy, or how highly you value customer reputation.

To expand your options, compare life insurance providers.

Compare life insurance providers

Name Product Issue age Minimum Coverage Maximum Coverage Term Lengths Medical Exam Required
Policygenius - Life Insurance
18 - 85 years old
10, 15, 20, 25, 30 years
Depends on provider and policy
Compare 12+ top insurers side-by-side to get the best possible deal, and shop return of premium policies online.
Everyday Life
18 - 70
10, 15, 20, 25, 30, 35 and 40 years.
Ladder multiple life insurance policies to save on the coverage you need for all your debts.
18 - 60 years old
10, 15, 20, 25, 30 years
Apply for term life insurance in minutes and get an instant decision all online. Plus, you’ll get to skip the medical exam.
18 - 65 years old
2 - 35 years
Get a quote for term life coverage that you can adjust over time to match your financial needs. Or, track your debts with Wysh Tracker to automatically lower your coverage as you pay down debt.
20 - 60 years old
10, 15, 20, 25 or 30 years
No, for coverage up to $3M
Apply for term life insurance online without the medical exam. Get an instant decision and adjust your coverage at no charge.
21 - 60 years old
10, 15, 20, 25 or 30 years
Depends on policy
No-exam term policies up to $1 million online, with the option to upgrade to permanent life insurance later.

Compare up to 4 providers

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