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The Venmo card puts your Venmo balance in the palm of your hand. It’s also linked to your bank account so you have a backup payment method. Bonus: It makes splitting purchases easier.
However, it doesn’t work outside the US, which may be an issue for jetsetters and international online shoppers.
The Venmo card comes with a string of benefits:
The card can only be issued to those with a Venmo account. This is the info you’ll need for the application:
If Venmo asks for additional proof of identity, you can submit a:
And if they need further proof of your address, these documents will work:
The process takes five to 10 minutes. Log into the Venmo app, then follow these steps:
Once your application is approved, your Venmo card should arrive in five to seven business days.
When you have the card in your hands, you can activate it in the app. Go to Venmo card on the left sidebar and follow the prompts.
The BBB has registered 481 complaints in the last three years, most of which were related to problems with products, services and advertising. Venmo has a one-star customer rating — but this rating is based on only 34 reviews.
It’s a similar story on TrustPilot. Venmo has a two-star rating based on seven reviews.
Elsewhere, the peer-to-peer payment app has been praised for the card. Tech-minded sites say that introducing a physical card was a good move, though Venmo could improve the card’s design and interest-earning potential. Cardholders say it’s easy to use, but there were initial issues with reloads and the card being declined at the register.
Here’s how to make the most of your new card:
There’s a weekly rolling limit of $100. To turn reloads on, off or to adjust your personal limit, log into the app and go to Settings > Venmo card.
Disabling your card. If you want to protect yourself from unauthorized transactions, you can disable the card with a tap in the app. Go to Settings > Venmo card or call 855-204-4090.
Contacting customer service. Questions? Reach the team by calling 855-204-4090 from Monday to Friday, 9 a.m. to 5 p.m. CST or emailing cardsupport@Venmo.com. Otherwise, you can fill out the email form on the Venmo site and select Venmo card question.
This innovative card allows Venmo users to access their balance to pay for goods at the point of sale. If you don’t have enough to fund a purchase, you can give Venmo permission to pull the money from your bank account. But while the card is handy, it doesn’t work outside the US.
Compare your options with our guide to debit cards.
