How to cancel Amazon Prime

How to stop your next-day delivery, today.

Updated

If you’ve been enticed by the ‘one month free’ Amazon Prime offer, but it wasn’t enough to keep you, this handy guide will show you how to cancel your membership.

Cancelling Prime

If you’ve come to the conclusion you want to cancel your Prime subscription, you might be finding it a little tricky. Follow these simple steps on how to cancel your membership:

  1. Log in to your Amazon account and click ‘your account’
  2. Click ‘your prime membership’
  3. On the left hand side of your screen, click ‘end membership and benefits’
  4. Click ‘I do not want my benefits’

And there you go! Your subscription will now be cancelled, if you change your mind you can rejoin at any time.

Note: Prime memberships redeemed through a promotional/gift code are not refundable.

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Still a little confused?

Watch our quick tutorial video below showing step-by-step how you can cancel your Amazon Prime membership.

Frequently Asked Questions

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8 Responses

  1. Default Gravatar
    DeanaJuly 25, 2019

    Hi, I accidentally joined the prime free trial when placing an order recently. I wish to cancel and have searched for instructions on how to do this. However I cannot find the end membership information on the left to click on. I am stuck. Please help. Thank you.

    • Avatarfinder Customer Care
      fayemanuelJuly 25, 2019Staff

      Hi Deana,

      Thanks for contacting Finder.

      If you want to cancel your free trial, please click ‘Cancel free trial’ or ‘Do not continue’, on the left-hand side of the page. If you select ‘Do not continue’ for your free trial, you’ll receive benefits until your free trial period ends. Then your membership will cancel, and your payment card won’t be charged.

      I hope this helps.

      Kind Regards,

      Faye

  2. Default Gravatar
    RichardJune 10, 2019

    I have instructed my Bank NOT to pay any future charges or monthly requests

    1) why am i paying £7.99 a month ?
    2) Needs to stop immediately.

    • Avatarfinder Customer Care
      fayemanuelJune 11, 2019Staff

      Hi Richard,

      Thanks for leaving a question on finder.

      Please note that you are speaking with finder and we do not represent Amazon or any of the providers on our page.

      To cancel your Amazon Prime, please follow these simple steps:

      1. Log in to your Amazon account and click ‘your account’
      2. Click ‘your prime membership’
      3. On the left hand side of your screen, click ‘end membership and benefits’
      4. Click ‘I do not want my benefits’

      Your subscription will now be cancelled, if you change your mind you can rejoin at any time. Once authorized, your refund will be issued right away and will be available in your account within 3-5 business days.

      Hope this helps.

      Please feel free to contact us at any time if any other questions arise.

      Cheers,
      Faye

  3. Default Gravatar
    RaymondOctober 22, 2018

    Why can’t I get a reply on how to cancel my prime account that I cannot remember opening?

    • Avatarfinder Customer Care
      joelmarceloOctober 22, 2018Staff

      Hi Raymond,

      Thanks for leaving a question on finder.

      Sorry for the delay. Please note that you are speaking with finder and we do not represent Amazon or any of the providers on our page.

      To cancel your Amazon Prime, please follow these simple steps:

      1. Log in to your Amazon account and click ‘your account’
      2. Click ‘your prime membership’
      3. On the left hand side of your screen, click ‘end membership and benefits’
      4. Click ‘I do not want my benefits’

      Your subscription will now be cancelled, if you change your mind you can rejoin at any time. Once authorized, your refund will be issued right away and will be available in your account within 3-5 business days.

      Please send me a message if you need anything else. :)

      Cheers,
      Joel

  4. Default Gravatar
    MaryOctober 13, 2018

    I cannot remember my password ,I have been paying for about 18 months & never used it .How do I cancel ?

    • Avatarfinder Customer Care
      joelmarceloOctober 13, 2018Staff

      Hi Mary,

      Thanks for leaving a question on finder.

      If you don’t remember your password, you can reset it instead. To reset Your Password you will need to be on the Amazon Prime login screen.

      1. Go to Forgot Your Password.
      2. Follow the on-screen instructions.
      3. Follow the instructions in the e-mail sent to the e-mail address on your account. Note: If you created your account with a mobile phone number, you’ll receive an SMS message with instructions instead of an e-mail.

      Now that you already have a login, you can now end your Amazon Prime membership:

      1. Go to Manage Prime Membership .
      2. Do one of the following: To cancel a paid Amazon Prime membership, click End membership. Note: Paid members who haven’t used their benefits are eligible for a full refund.

      Please send me a message if you need anything else. :)

      Cheers,
      Joel

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