CEX.IO review

Buy and sell cryptocurrency or actively trade at competitive rates on CEX.IO.

4.5 ★★★★★ (16 reviews) Write a review

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Crypto is unregulated in the UK; there's no consumer protection; value can rise or fall; tax on profits may apply*.

Our take on CEX.IO

CEX.IO is a reputable crypto exchange with a lot to offer.

The exchange allows you to not only buy and sell crypto assets but to borrow against and earn yield on your crypto.

And its user-friendly interface makes it easy for its over 4 million clients to safely and easily gain exposure to a broad range of crypto assets.


Finder Rating


CEX.IO pros and cons


  • Supports 100+ crypto assets
  • No reported hacks


  • Not registered with the Financial Conduct Authority
  • Customers report poor customer service
  • Verification process may take days or weeks

About CEX.IO – company history and background

CEX.IO was founded in London in 2013. The exchange was one of the first to make fiat-to-crypto transactions accessible by offering credit card payments and bank transfers to clients.

CEX.IO’s staff of 370 serves its 4 million clients from its bases in the following jurisdictions: USA, Gibraltar and Cyprus.

Listed CEX.IO crypto exchange assets

CEX.IO supports over 143 cryptocurrencies. In total, CEX.IO carries 18 of the top 20 cryptos by market cap.

Popular assets on CEX.IO
CEX.IO supports
Avalanche (AVAX)
CEX.IO supports
Binance USD (BUSD)
CEX.IO supports
Bitcoin (BTC)
CEX.IO supports
CEX.IO supports
Cardano (ADA)
CEX.IO supports
Cosmos Hub (ATOM)
CEX.IO supports
Dai (DAI)
CEX.IO supports
Dogecoin (DOGE)
CEX.IO supports
Ethereum (ETH)
CEX.IO does not support
LEO Token (LEO)
CEX.IO does not support
Lido Staked Ether (stETH)
CEX.IO supports
Polkadot (DOT)
CEX.IO supports
Polygon (MATIC)
CEX.IO supports
Ripple (XRP)
CEX.IO supports
Shiba Inu (SHIB)
CEX.IO supports
Solana (SOL)
CEX.IO supports
Tether (USDT)
CEX.IO supports
CEX.IO supports
CEX.IO supports
Wrapped Bitcoin (WBTC)

CEX.IO fees

Fees vary depending on the currency you want to deposit and the method of deposit.

Deposit methods
  • Bank transfer (ACH)
  • Credit card
  • Bank transfer (SEPA)
  • Faster Payments Service
  • Skrill

CEX.IO deposit and withdrawal fees

Transaction type Fee
Deposit funds VISA & Mastercard: 2.99% (USD), (GBP), (EUR) , (RUB)
Bank transfer: None
Skrill: 3.99% (USD, GBP, EUR)
ACH: None
Faster Payments: None
Withdraw funds Mastercard and VISA: Fees vary
Bank transfer: 0.3% + £ 25.00 (USD, GBP, EUR)
ACH: None
Skrill: 1% (USD, GBP, EUR)
Faster payments: None

CEX.IO trading fees

Type Fee
Maker 0-0.16%
Taker 0.10-0.25%

Maker fee explained. A maker fee is the fee charged when you propose an order for other traders to take. In other words, this fee is charged when you place a limit order to sell an asset, but that order is not filled immediately.

Taker fee explained. A taker fee is a fee charged when a buy order is matched immediately with a sell order on the books. This is the fee charged when you place a market buy order.

Other fees

Fees for CEX.IO’s brokerage service, where it acts as your counterparty, vary according to market and network conditions, but they can get as high as 7%.

Your daily deposit and withdrawal limits are determined by the verifications you complete and the type of account you have.

How to sign up on CEX.IO

  1. Register
    Go to the account creation page, enter your email address, create a password and accept the terms of use and privacy policy.
  2. Confirm email
    You'll receive a confirmation email. Open it and select the link to activate your account.
  3. Verify identity
    You next must finalize setting up your account by adding your name and date of birth, making sure they're the same as the details on the ID documents you will use to verify your account. Now you need to verify your identity — see below.
  4. 2-factor authentication
    We also strongly recommend you set up two-factor authentication (2FA) on your account.

About the CEX.IO app

The CEX.IO app is available for Android and iOS operating systems.
CEX.IO app screenshots

Is CEX.IO exchange safe?

CEX.IO is not on the Financial Conduct Authority’s cryptoasset register. Crypto trading isn’t regulated, but the FCA keeps a register of firms that operate crypto services from a UK base and they must pass checks for anti-money laundering and anti-terrorism activity.

CEX.IO is registered as a Money Services Businesses (MSB) with the US Department of the Treasury’s Financial Crimes Enforcement Network (FinCEN), and it’s obtained Money Transmitter Licenses (MTLs) in 32 US states.

Verification process. As befits such an ambitious company, CEX.IO’s verification process is unusually thorough. You must be verified to unlock these functionalities:

  • Buying cryptocurrency with your debit or credit card.
  • Making card deposits of up to $3,000 and withdrawals of up to $10,000 a day.
  • Trading with available cryptocurrencies using market/limit orders and API tools.
  • Pay with Epay, Skrill or QIWI services.

You’ll need your passport, driver’s license or other government-issued ID, and social security number.

CEX.IO will ask you not only for a photo of this document, but a selfie with the document, along with thorough information from the document — issue numbers, and so on.

The selfie sounds like a lot, but think of it like a passport photo — no smiling or sunglasses.

There are also “verified plus” and “corporate” verification levels, but most retail users do not have to concern themselves with these.

Security features. There’s no such thing as a totally secure cryptocurrency exchange, so bear that in mind and do take the usual security precautions regarding your own private data.

For its part, CEX.IO is accredited to a level 1 standard (the highest) for data security according to industry standards developed by leading legacy financial services and payments providers.

Keeping your crypto secure

All centralised exchanges, including CEX.IO, are vulnerable to counterparty risks like hacking, theft and insolvency. Using a self-custodial or hardware wallet is widely accepted as the best way to improve the security of your funds. We've shared some of our top picks below.

Ledger Nano X Wallet

Trezor Model T Wallet

Go to site
Go to site

Supported assets


Supported assets


Price (USD)


Price (USD)


CEX.IO customer support

One of CEX.IO’s strongest suits is its customer service.

Support is available 24/7. There’s an online knowledge center, dedicated support email addresses, a live chat with human or chatbot option, and even a phone number you can ring.

And as an act of good faith, CEX.IO even posts apologetic blog posts when the customer service pipes get clogged.

Google Play ratings20k reviews, 4.5 stars, 1M+ downloads
Apple Store ratings5.3k reviews, 4.6 stars

How to reach CEX.IO

  • Email
  • Facebook page
  • Live chat
  • Phone
  • Telegram
  • Twitter

Alternatives to CEX.IO exchange

Crypto is unregulated in the UK; there's no consumer protection; value can rise or fall; tax on profits may apply*.
1 - 3 of 12
Name Product Deposit methods Fiat Currencies Cryptocurrencies Offer Disclaimer
CEX.IO Cryptocurrency Exchange
Bank transfer (ACH), Credit card, Bank transfer (SEPA), Faster Payments Service, Skrill


Disclaimer: Highly volatile investment product. Your capital is at risk.
Finder Award
eToro UK Cryptoasset Investing
Bank transfer, Credit card, Debit card, Neteller, PayPal, Skrill, eToro Money


Uphold - Digital Asset Platform
Bank transfer (ACH), Debit card, Apple Pay, Google Pay


Disclaimer: Star ratings are only displayed for products with 10 or more reviews.

*Cryptocurrencies aren't regulated in the UK and there's no protection from the Financial Ombudsman or the Financial Services Compensation Scheme. Your capital is at risk. Capital gains tax on profits may apply.

Cryptocurrencies are speculative and investing in them involves significant risks - they're highly volatile, vulnerable to hacking and sensitive to secondary activity. The value of investments can fall as well as rise and you may get back less than you invested. Past performance is no guarantee of future results. This content shouldn't be interpreted as a recommendation to invest. Before you invest, you should get advice and decide whether the potential return outweighs the risks. Finder, or the author, may have holdings in the cryptocurrencies discussed.

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