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Who is QuoteMeHappy car insurance?
QuoteMeHappy offers self serve insurance policies, meaning you manage your policy online. This allows the company to offer low cost premiums and no administration fees for making changes to your policy.
The flip side of this is that QuoteMeHappy has no phone line for customer service, though a claims line is available (you can email customer service if you have a query). As well as annual car insurance, the company also offers short-term cover, multi-car policies and home insurance cover.
Who underwrites QuoteMeHappy car insurance?
QuoteMeHappy car insurance policies are underwritten by Aviva Insurance Limited.
Aviva Insurance Ltd is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.
Why choose QuoteMeHappy car insurance?
QuoteMeHappy declares itself to be “not for everybody”, and it’s not wrong – the acceptance criteria is quite strict.
To qualify for cover from QuoteMeHappy, you must meet the following:
- Be aged between 17 and 75 years and a resident of Great Britain (not including Northern Ireland, the Isle of Man or the Channel Islands).
- Hold a UK or EU licence.
- Drive a car that is 30 years or younger, worth £70,000 or less and without significant modifications (some exclusions apply).
For those who do fit into the description above (and can pay for their cover upfront), QuoteMeHappy is likely to provide a competitive quote. The company’s comprehensive policy offers good coverage and optional extras are available to further tailor the cover to your needs.
If you’re comfortable obtaining and managing your policy online or through the app, QuoteMeHappy might be a good option for you.
What level of cover is available?
QuoteMeHappy offers comprehensive car insurance in five different tiers (Essentials, Plus, Plus with Roadside, Plus with Legal, and Premier)
The Essentials policy includes the following features:
| Product Name | QuoteMeHappy comprehensive |
|---|---|
| Damage to your car | ✓ |
| Damaged windscreen and window glass | ✓ |
| Fire and theft | ✓ |
| Personal accident cover | ✓ |
| Medical expenses | ✓ |
| Personal belongings | ✓ |
| Liabilities to third parties | ✓ |
| Using the car abroad | ✓ |
| Alternative travel costs | ✓ |
| No-claims discount | ✓ |
| Replacement locks | ✓ |
| Permanently fitted audio equipment | ✓ |
Optional extras available through QuoteMeHappy:
- Hire car. Entitles you to a replacement car provided by one of the company’s approved repairers.
- RAC breakdown cover. Choose from six available levels.
- Keycare. Covers all the keys attached to your fob, not only your car keys.
- Increased personal accident cover. Up to £60,000 for loss of limb, loss of sight or death for you and your partner.
- Protected NCD. Keep your no claims discount, even if you have to make a claim.
- Motor legal services. Up to £100,000 for a lawyer to pursue compensation from a driver if a motoring accident your are involved with is not your fault.
What is the claims process?
To make a claim, call QuoteMeHappy’s claim line on 0345 030 6902. The line is open 24/7. After reporting a claim, you can log in to your My account now to get a progress update.
If your claim involves damages to glass only, you can book your repair or replacement instantly, all you need is your car registration number, and the preferred date for repair.
Am I able to manage my policy online?
Yes. In fact, that’s your only option. QuoteMeHappy is a self-serve insurance company, and so customers can only obtain and manage a policy by going to the company’s website or downloading the app. The good news is that there are no administration fees to pay for amending your details (this excludes cancellation fees).
How do I contact QuoteMeHappy?
One of the ways in which QuoteMeHappy keeps its premiums low is by not having a call centre. You can contact the company’s customer service team by email, but you’ll need to log in to your QuoteMeHappy online account to do that.
Pros and cons of QuoteMeHappy car insurance
Pros
- Low cost insurance
- Easily manage your policy online
- No administration fees
- Up to £40 multi-car discount available
- Access to a 24/7 claims line
Cons
- Very high APR on monthly car insurance payments (39.9%)
- Strict acceptance criteria
- Not easy to contact for customer queries
Our verdict
QuoteMeHappy’s car insurance policy is a great option for cost conscious drivers, but being offered cover by the company is not guaranteed, even if you can easily obtain cover elsewhere.
If you are offered an insurance policy from QuoteMeHappy, make sure you can afford to pay for it upfront, as paying by instalments is likely to make the cover significantly more expensive.
QuoteMeHappy is really only suitable for those who are comfortable managing their policy online, without needing to talk to the company over the phone (other than to make a claim). If this applies to you, then managing your QuoteMeHappy policy should be straightforward and, you’ll be glad to know, involves no administration fees.
Frequently asked questions
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