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Post Office car insurance review
We've reviewed the Post Office car insurance options to help you decide if it has the right policy for you.
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Whether you’re a new driver or well-experienced behind the wheel, having the right insurance policy is the best way to avoid splashing the cash if you end up in an accident.
The Post Office offer tailored car insurance for drivers both under and over 50. Within these policies, you can choose from three different levels of cover.
Who is the Post Office?
The Post Office was founded in 1984, and specialised in postal service. In 2014, the Post Office Money branch was created to offer financial services such as banking and insurance. They are now the largest financial services chain in the UK.
The Post Office aspires to provide customers with everything they may need in one place, for a great price.
Compare Post Office policies
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What are the Post Office’s cover options?
Post Office Third Party Cover
Third party cover is the most basic form of car insurance legally accepted on UK roads.
If you are involved in an accident, Post Office will pay out to the third party. However, you won’t be compensated for any damage done to your own vehicle.
Post Office Third Party Fire and Theft Cover
Third party fire and theft cover gives you slightly more protection than the basic third party cover.
It covers injuries and damages to third parties and their property. In addition, your own vehicle is covered for any damage caused by fire or theft.
However, it does not cover your car if it is damaged in other ways such as a crash.
Post Office Comprehensive Cover
Comprehensive car insurance is the highest level of cover you can get with Post Office.
It includes third party cover, fire and theft cover and pay out to repair or replace your car if it is damaged in an accident or suffers malicious damage.
Post Office Money’s car insurance policies
The Post Office offers two different car insurance options depending on the age of the driver. Check them out below:
Tailored specifically for drivers under 50 years of age, Post Office Money’s under 50’s car insurance benefits include:
- Free breakdown cover for new customers.
- UK based call centres.
- Optional extras to tailor your insurance cover to your needs.
Tailored specifically for drivers over 50 years of age, Post Office Money’s over 50’s car insurance benefits include:
- Uninsured driver promise.
- UK based call centres.
- Guaranteed to beat your renewal quote by at least £50.
- Optional extras to tailor your insurance cover to your needs.
What does each level cover?
It is worth noting that what is covered under the Post Office Car insurance may be different depending on if you have an under 50s or over 50s policy.
| Cover benefits | Third Party | Third Party, Fire and Theft | Comprehensive |
|---|---|---|---|
| Unlimited cover to third party injuries | ✓ | ✓ | ✓ |
| £20m cover for damage to third party property | ✓ | ✓ | ✓ |
| Any injury caused to a passenger | ✓ | ✓ | ✓ |
| Overseas cover | ✓ | ✓ | ✓ |
| Fire and theft cover | – | ✓ | ✓ |
| Motor accessories | – | ✓ | ✓ |
| Accidental damage, including windscreen and window repair | – | – | ✓ |
| New-for-old replacement if vehicle is less than 12 months old | – | ✓ | ✓ |
| Courtesy car | – | – | ✓ |
| Collection, repair and delivery of your car when you use recommended repairers | – | – | ✓ |
| Medical expenses | – | – | Up to £200 |
| Personal belongings | – | – | Up to £100 |
| Flood or storm damage | – | – | ✓ |
| Vandalism | – | – | ✓ |
| Cover benefits | Third Party | Third Party, Fire and Theft | Comprehensive |
|---|---|---|---|
| Unlimited cover to third party injuries | ✓ | ✓ | ✓ |
| £20m cover for damage to third party property | ✓ | ✓ | ✓ |
| Any injury caused to a passenger | ✓ | ✓ | ✓ |
| Overseas cover | ✓ | ✓ | ✓ |
| No claims discount | ✓ | ✓ | ✓ |
| Fire and theft cover | – | ✓ | ✓ |
| Audio/navigation equipment permanently fitted to the car | – | ✓ | ✓ |
| Windscreen repair | – | – | ✓ |
| New-for-old replacement if vehicle is less than 12 months old | – | ✓ | ✓ |
| Courtesy car | – | – | ✓ |
| Collection, repair and delivery of your car when you use recommended repairers | – | ✓ | ✓ |
| Medical expenses | – | – | Up to £200 |
| Personal belongings | – | – | Up to £500 |
| Flood or storm damage | – | – | ✓ |
| Child car seat cover | – | – | Up to £150 |
| Vandalism | – | – | ✓ |
What is my excess?
An excess is the amount of money that you are expected to contribute when you make a claim.
The amount of your excess may be dependant on variable factors such as your age, your car and your driving experience. For full details on your excess and how much you will have to pay, make sure you read your Policy Schedule.
What is the claims process for the Post Office car insurance?
If you need to make a claim, you can call the Post Office claims hotline.
You can call on 0345 073 1005. The service is in operation 24/7.
When you make a claim, make sure you have your policy number to hand. You can find this in your policy documents.
Pros and cons of Post Office Car Insurance
Pros
- There is no excess for windscreen replacement and repair, and if you make a claim it won’t affect your No Claims Bonus.
- You will receive a 3 year guarantee on repairs for your vehicle when you use selected garages.
- A range of optional extras, including key cover and breakdown cover.
- Claims line is open 24/7
Cons
- The Post Office’s under 50’s insurance policy has less benefits than the over 50s.
- Policy information is not easily accessible.
Our verdict
It’s not just stamps and stationery that you can pick up from the Post Office, you’ll be able to find car insurance too.
It offers protection for you and your car whether you’re under 50 or over 50. What’s more, you’ll be able to enhance cover with a range of optional extras.
No matter where you get your insurance from, it’s always wise to do a little research, shop around and compare deals.
*Based on data provided by Consumer Intelligence Ltd, www.consumerintelligence.com (June ’23). 51% of car insurance customers could save £488.46
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