Bitpanda cryptocurrency broker review – 2023

Bitpanda makes buying and selling cryptocurrency quick and easy through a credit card, bank transfer and several payment options.

  • Wide variety of services
  • Fees are hidden which distorts the price of what you are buying
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Crypto is unregulated in the UK; there's no consumer protection; value can rise or fall; tax on profits may apply.

4

Fiat currencies

82

Supported assets

Details

Product Name Bitpanda Cryptocurrency Exchange
Fiat Currencies EUR, GBP, CHF, USD
Cryptocurrencies BTC, ETH, BNB, USDT, SOL, ADA, XRP, DOT, USDC, DOGE & 70+ more
Deposit Methods Bank transfer (ACH)
Trading Fee Fees vary
Deposit Fees None
Withdrawal Fees Cryptocurrencies: Fees vary

Overview of Bitpanda

Bitpanda has become one of the main platforms within Europe to buy and sell cryptocurrencies, and many other assets. It offers a wide range of services, including providing stocks and ETF options, allowing customers to purchase digital assets with cash and potentially earn rewards through Bitpanda’s native token, BEST. It has built a beginner-friendly interface, is slowly building an upstanding reputation and has competitive fees when compared to other exchanges.

  • If this is your first exchange: Bitpanda has created a beginner-friendly platform, with low fees and a very intuitive interface, making it a great option if you are just starting out.
  • If you’re switching exchanges: Bitpanda offers a wide variety of services that go beyond your standard cryptocurrency exchange. On the downside, it might have fewer assets than other exchanges.

Pros and cons of Bitpanda

Pros

  • Beginner-friendly interface and experience (UI/UX)
  • Large number of services
  • Multiple payment options
  • Native token allowing for better rates
  • No history of security breaches or hacks

Cons

  • Fees already included which distorts price
  • Some services not available in the UK

Verdict: Is Bitpanda any good?

Bitpanda is a superb platform, both for beginners and veteran cryptocurrency users. It offers a large number of services that go beyond simply buying and selling digital assets, has a decent fee structure and is reputable in regards to security. The Pro platform offers competitive trading fees and there are innovative services including Bitpanda Pay and Bitpanda Savings.

Finder ratings for Bitpanda

Supported cryptocurrencies★★★★★
Transferring money or assets★★★★★
Fees and costs★★★★★
Ease of use★★★★★
Customer service★★★★★
Staking/earningN/A
Trustworthiness/security★★★★★
Overall score4

What to know about Bitpanda

Bitpanda goes well beyond a simple cryptocurrency exchange. Although it doesn’t offer as large a number of cryptocurrencies as some of its competitors, it makes up for that in all the services it displays. There are price spreads on trades using the basic platform that have higher fees than if you use the Pro platform, which is accessible to all Bitpanda users for free. Unfortunately, things like Bitpanda’s Visa card are only for residents in the euro area and not yet available to UK users.

What is it like to use Bitpanda?

Bitpanda is very beginner-friendly and has created an easy-to-use interface with intuitive features.

Getting started

Bitpanda has a very straightforward sign up and verification process. Once you’ve registered, you will receive a confirmation email which will prompt you to complete a series of KYC and AML questions. It’s important to note that you don’t need to verify your identity to access the platform, but this needs to be done in order to deposit cryptocurrency or fiat.
create an account on Bitpanda

Trading terminal

Known as Bitpanda Pro, the trading interface for Bitpanda can be slightly intimidating for beginner traders, but is standard for most cryptocurrency exchanges.
Bitpanda Pro market

Learning portal

The team at Bitpanda has built an excellent learning portal, not only for cryptocurrency but also for personal finance. It is one of the most complete guides for exchanges, given the fact it reviews a wide variety of financial concerns and issues.
Bitpanda learning portal

User Interface/User experience

The Bitpanda portal is very intuitive, clear and easy to understand. The main sections are easily visible, with views of your portfolio, best-forming coins, the option to trade, deposit and sell assets.
Bitpanda dashboard

Does Bitpanda have good customer support?

Bitpanda’s customer service is standard, and with regards to other cryptocurrency exchanges, does not excel nor is it below average. The company does offer a very extensive help desk, with a wide variety of categories that cover nearly all issues that a customer might have.

However, there are no phone support or live chat options. You can access a contact form via Bitpanda’s website, but will likely be waiting over 6 hours for a response. If you need an answer quickly, it’s probably best to head to community social media channels such as Reddit, Twitter or Telegram.

Support offeredWait times
Contact Us form6+ hours
Average wait time based on the company website.
Live chat🅧🅧
Social media channelsAsk the community on Reddit, Twitter, Telegram, Facebook and various other social media platforms.

List of services on Bitpanda

One of Bitpanda’s main features is the large number of additional services it provides, on top of traditional cryptocurrency buying and selling.

Trading on Bitpanda

Traditional trading on Bitpanda can be done with a price spread. On the Bitpanda Pro platform, traders can buy and sell with traditional market and limit order style options, among others. Trading fees using the Pro platform will be lower than trading using the price spreads on the basic Bitpanda platform.

Bitpanda token (BEST)

Bitpanda has several offers for its BEST token within the platform. Using the BEST token entitles traders to 0.10% in weekly BEST Rewards. This percentage increases with BEST holdings. In addition, BEST gives traders trade bonuses and reduces their trading fees. You can earn up to 0.075% weekly depending on your trading volume.

Extra services on Bitpanda

The platform is well-known for offering services that exceed cryptocurrency swapping. It now offers stocks, EFTs and precious metals.

Alongside this Bitpanda has expanded its different features, consistently adding to its crypto ecosystem.

  • Bitpanda Pay. A service that allows for daily payments, including bills or monthly recurring service charges.
  • Bitpanda Crypto Index. The company has created a crypto index that customers can buy, and increase exposure to a series of assets.
  • Bitpanda Savings. Bitpanda allows you to create a savings plan and purchase recurrent amounts of cryptocurrency.

Trust rating

Bitpanda boasts an immaculate security history, with no recordings of breaches or hacks. The exchange is regulated in Austria. However, the exchange has no insurance for its users.

Signing up on Bitpanda

Compare Bitpanda against other exchanges

Crypto is unregulated in the UK; there's no consumer protection; value can rise or fall; tax on profits may apply*.
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Disclaimer: Star ratings are only displayed for products with 10 or more reviews.
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Frequently asked questions

*Cryptocurrencies aren't regulated in the UK and there's no protection from the Financial Ombudsman or the Financial Services Compensation Scheme. Your capital is at risk. Capital gains tax on profits may apply.

Cryptocurrencies are speculative and investing in them involves significant risks - they're highly volatile, vulnerable to hacking and sensitive to secondary activity. The value of investments can fall as well as rise and you may get back less than you invested. Past performance is no guarantee of future results. This content shouldn't be interpreted as a recommendation to invest. Before you invest, you should get advice and decide whether the potential return outweighs the risks. Finder, or the author, may have holdings in the cryptocurrencies discussed.

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