4
Fiat currencies
82
Supported assets
| Product Name | Bitpanda Cryptocurrency Exchange |
|---|---|
| Fiat Currencies | EUR, GBP, CHF, USD |
| Cryptocurrencies | BTC, ETH, BNB, USDT, SOL, ADA, XRP, DOT, USDC, DOGE & 70+ more |
| Deposit Methods |
Bank transfer (ACH) |
| Trading Fee | Fees vary |
| Deposit Fees | None |
| Withdrawal Fees | Cryptocurrencies: Fees vary |
Bitpanda has become one of the main platforms within Europe to buy and sell cryptocurrencies, and many other assets. It offers a wide range of services, including providing stocks and ETF options, allowing customers to purchase digital assets with cash and potentially earn rewards through Bitpanda’s native token, BEST. It has built a beginner-friendly interface, is slowly building an upstanding reputation and has competitive fees when compared to other exchanges.
Bitpanda is a superb platform, both for beginners and veteran cryptocurrency users. It offers a large number of services that go beyond simply buying and selling digital assets, has a decent fee structure and is reputable in regards to security. The Pro platform offers competitive trading fees and there are innovative services including Bitpanda Pay and Bitpanda Savings.
| Supported cryptocurrencies | ★★★★★ |
| Transferring money or assets | ★★★★★ |
| Fees and costs | ★★★★★ |
| Ease of use | ★★★★★ |
| Customer service | ★★★★★ |
| Staking/earning | N/A |
| Trustworthiness/security | ★★★★★ |
| Overall score | 4 |
Bitpanda goes well beyond a simple cryptocurrency exchange. Although it doesn’t offer as large a number of cryptocurrencies as some of its competitors, it makes up for that in all the services it displays. There are price spreads on trades using the basic platform that have higher fees than if you use the Pro platform, which is accessible to all Bitpanda users for free. Unfortunately, things like Bitpanda’s Visa card are only for residents in the euro area and not yet available to UK users.
Bitpanda is very beginner-friendly and has created an easy-to-use interface with intuitive features.
Bitpanda has a very straightforward sign up and verification process. Once you’ve registered, you will receive a confirmation email which will prompt you to complete a series of KYC and AML questions. It’s important to note that you don’t need to verify your identity to access the platform, but this needs to be done in order to deposit cryptocurrency or fiat.
Known as Bitpanda Pro, the trading interface for Bitpanda can be slightly intimidating for beginner traders, but is standard for most cryptocurrency exchanges.
The team at Bitpanda has built an excellent learning portal, not only for cryptocurrency but also for personal finance. It is one of the most complete guides for exchanges, given the fact it reviews a wide variety of financial concerns and issues.
The Bitpanda portal is very intuitive, clear and easy to understand. The main sections are easily visible, with views of your portfolio, best-forming coins, the option to trade, deposit and sell assets.
Bitpanda’s customer service is standard, and with regards to other cryptocurrency exchanges, does not excel nor is it below average. The company does offer a very extensive help desk, with a wide variety of categories that cover nearly all issues that a customer might have.
However, there are no phone support or live chat options. You can access a contact form via Bitpanda’s website, but will likely be waiting over 6 hours for a response. If you need an answer quickly, it’s probably best to head to community social media channels such as Reddit, Twitter or Telegram.
| Support offered | Wait times | |
| Contact Us form | ✅ | 6+ hours Average wait time based on the company website. |
| Live chat | 🅧 | 🅧 |
| Social media channels | ✅ | Ask the community on Reddit, Twitter, Telegram, Facebook and various other social media platforms. |
One of Bitpanda’s main features is the large number of additional services it provides, on top of traditional cryptocurrency buying and selling.
Traditional trading on Bitpanda can be done with a price spread. On the Bitpanda Pro platform, traders can buy and sell with traditional market and limit order style options, among others. Trading fees using the Pro platform will be lower than trading using the price spreads on the basic Bitpanda platform.
Bitpanda has several offers for its BEST token within the platform. Using the BEST token entitles traders to 0.10% in weekly BEST Rewards. This percentage increases with BEST holdings. In addition, BEST gives traders trade bonuses and reduces their trading fees. You can earn up to 0.075% weekly depending on your trading volume.
The platform is well-known for offering services that exceed cryptocurrency swapping. It now offers stocks, EFTs and precious metals.
Alongside this Bitpanda has expanded its different features, consistently adding to its crypto ecosystem.
Bitpanda boasts an immaculate security history, with no recordings of breaches or hacks. The exchange is regulated in Austria. However, the exchange has no insurance for its users.
*Cryptocurrencies aren't regulated in the UK and there's no protection from the Financial Ombudsman or the Financial Services Compensation Scheme. Your capital is at risk. Capital gains tax on profits may apply.
Cryptocurrencies are speculative and investing in them involves significant risks - they're highly volatile, vulnerable to hacking and sensitive to secondary activity. The value of investments can fall as well as rise and you may get back less than you invested. Past performance is no guarantee of future results. This content shouldn't be interpreted as a recommendation to invest. Before you invest, you should get advice and decide whether the potential return outweighs the risks. Finder, or the author, may have holdings in the cryptocurrencies discussed.