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Guaranteed Rate vs. Quicken Loans mortgages
Guaranteed Rate or Quicken Loans: Which is better for your mortgage?
Mortgage Guides
Compare mortgage rates in your area
How To:
Loan Types
Term Length
How do Guaranteed Rate and Quicken Loans compare?
- Choose this lender for competitive rates
- Watch out for slow customer service at branch locations
- A good option if you have good credit and a steady income
- Choose this lender for great customer service
- Choose another lender if you don’t want to meet with a loan officer
- A good option for borrowers looking for flexible repayment terms
Loans offered
- Purchase
- Refinance
- Jumbo
- Home Equity
- FHA
- VA
- USDA
- Purchase
- Refinance
- Jumbo
- Home Equity
- FHA
- VA
- USDA
Neither of these seems the right fit?
Minimum credit score
Conventional: 620
Conventional: 620
States available
Available in all states
Available in all states
Pros
- Competitive rates
- Positive online reviews
- Online prequalification
- Mobile app
- Wide selection of mortgages
- Online loan support
- High loan amounts
Cons
- Slow in-person service
- Need good credit
- Application deposit
- Hard credit pulls
Customer reviews
Reviews on its site state that most of its customers recommend Guaranteed Rate to their friends or family. And its online reviews are mostly positive, with customers saying the site is easy to use and its agents and customer service staff were helpful. Many say they received a better than expected rate and lower fees than they were quoted elsewhere.
It has 4.5 out of 5 stars with the Better Business Bureau. Negative reviews tend to focus on customer service experiences with individual agents.
The Better Business Bureau gives Quicken Loans an A+ rating, while Trustpilot awards Quicken Loans a 9.6 out of 10. Most reviews praise the attentive, personalized service they receive from its mortgage officers. Even when dealing with multiple representatives, borrowers report a keen attention to detail. Borrowers liked using Quicken Loan’s MyQL to track the progress of their loan.
However, some complaints point to hard credit inquiries without authorization during the application process. There’s also reports that loan advisors were aggressive when trying to close the loan.
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