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Guaranteed Rate vs. Quicken Loans mortgages

Guaranteed Rate or Quicken Loans: Which is better for your mortgage?

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How do Guaranteed Rate and Quicken Loans compare?

Guaranteed Rate logo
Quicken Loans logo
  • Choose this lender for competitive rates
  • Watch out for slow customer service at branch locations
  • A good option if you have good credit and a steady income
  • Choose this lender for great customer service
  • Choose another lender if you don’t want to meet with a loan officer
  • A good option for borrowers looking for flexible repayment terms

Loans offered

  • Purchase
  • Refinance
  • Jumbo
  • Home Equity
  • FHA
  • VA
  • USDA
  • Purchase
  • Refinance
  • Jumbo
  • Home Equity
  • FHA
  • VA
  • USDA

Minimum credit score

Conventional: 620

Conventional: 620

States available

Available in all states

Available in all states

Pros

  • Competitive rates
  • Positive online reviews
  • Online prequalification
  • Mobile app
  • Wide selection of mortgages
  • Online loan support
  • High loan amounts

Cons

  • Slow in-person service
  • Need good credit
  • Application deposit
  • Hard credit pulls

Customer reviews

Reviews on its site state that most of its customers recommend Guaranteed Rate to their friends or family. And its online reviews are mostly positive, with customers saying the site is easy to use and its agents and customer service staff were helpful. Many say they received a better than expected rate and lower fees than they were quoted elsewhere. It has 4.5 out of 5 stars with the Better Business Bureau. Negative reviews tend to focus on customer service experiences with individual agents.
The Better Business Bureau gives Quicken Loans an A+ rating, while Trustpilot awards Quicken Loans a 9.6 out of 10. Most reviews praise the attentive, personalized service they receive from its mortgage officers. Even when dealing with multiple representatives, borrowers report a keen attention to detail. Borrowers liked using Quicken Loan’s MyQL to track the progress of their loan. However, some complaints point to hard credit inquiries without authorization during the application process. There’s also reports that loan advisors were aggressive when trying to close the loan.

Compare more mortgage lenders

Name Product Loan products offered State availability Min. credit score
Better.com
Conventional, Jumbo, FHA, Refinance
Not available in: HI, MA, MN, NV, NH, VT, VA
620
Online preapproval in minutes and no origination fees with this direct lender.
Axos Bank
Conventional, Jumbo, FHA, VA, Home Equity/HELOC, Refinance
Available in all states
620
Purchase, refinance, and home equity options available with lender fees as low as $0 (restrictions apply).
LoanDepot
Conventional, Jumbo, FHA, VA, Home Equity, Refinance
Available in all states
620
Access a wide range of mortgage and home equity options in person or online with this direct lender.
LendingTree
Conventional, Jumbo, FHA, VA, USDA, Home Equity, HELOC, Reverse, Refinance
Available in all states
620
Connect with vetted home loan lenders quickly through this online marketplace.
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