JPMorgan Chase is the biggest bank in the US. While SoFi is a newer bank in comparison, its bank accounts, APYs and lending options are all arguably better. But Chase offers many more credit card options with better cashback rewards and has physical branch locations for easy cash access and in-person support.
SoFi vs. Chase: A quick comparison
Sofi | Chase | |
Bonus |
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|
Savings | Up to 4.00% APY on SoFi savings balance by meeting deposit requirements | Up to 0.02% APY with relationship rates |
Checking |
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CDs | N/A | Terms from 1 to 120 months, relationship rates up to 4.75% APY |
ATMs |
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Branches | Online only | Around 5,000 branches in 48 states |
SoFi vs. Chase: Product offerings
SoFi is an online bank with a full suite of banking, lending and investing services. While it operates exclusively online, it has over 55,000 Allpoint ATMs and accepts cash deposits at Green Dot locations. Chase is a traditional bank offering around 5,000 physical branches, a network of 16,000 ATMs, personal and business bank accounts and certificates of deposits (CDs).
Both banks feature comparable bank bonuses, such as a $300 signup bonus for meeting activity requirements on SoFi Checking and Savings or the Chase Total Checking account. But in a line-up, SoFi is the better option for affordable, everyday banking.
Banking
SoFi beats out Chase easily in a matchup of checking and savings options. SoFi might only have one account, but its features, lack of fees and rates are better than what Chase offers.
The SoFi Checking and Savings all-in-one account has no monthly fees or opening deposit requirements. You can earn 0.50% APY on your checking with no requirements, easily beating Chase’s interest-bearing accounts sporting only 0.01% or 0.02% APY if you’re eligible for relationship rates. SoFi also offers limited debit cashback rewards you can redeem and view in the app.
SoFi’s savings offers up to 4.00% APY on your balance if you set up direct deposit or deposit at least $5,000 per month. If you don’t meet those requirements, you still earn 1.20% APY, which is higher than any of Chase’s savings or CD options.
Chase offers 10 different checking and savings accounts and a variety of CD terms. But most accounts have monthly fees, and rates on CDs and savings aren’t great. It offers ways to waive monthly maintenance fees, but if you can’t, you’re being nickeled and dimed every month. One of Chase’s most popular accounts is Chase Total Checking®, with a $12 waivable monthly fee. And unlike SoFi, it doesn’t offer an APY or cashback rewards. As for its savings account, Chase Premier Savings charges $25 per month, and the APY is only 0.01% to 0.02% — significantly lower than SoFi’s APY and the national average savings rate of 0.43%, according to the FDIC. (1)
Borrowing
SoFi has more lending options than Chase. SoFi has loans for just about any situation including personal loans you can use for debt consolidation, home improvements, vacations, weddings and more. It offers refinancing loans for vehicles, student loans and home loans, and it can issue private student loans, mortgages and business financing.
Chase also has a full suite of borrowing options. It also features auto, home, business and student financing — but no personal loans.
Where Chase really shines is its credit card offerings. There are over 30 personal credit cards to choose from, and Chase is no stranger to our best credit cards picks. A standout is the Chase Freedom Unlimited® card offering up to 5% cash back with no annual fee. SoFi only has one credit card featuring 2% to 3% cash back. For credit card options, Chase is the clear winner.
Investing
SoFi and Chase both feature investing opportunities.
Chase has made a name for itself in investment banking and wealth management. It offers Self-Directed Investing, IRAs, one-on-one advisory services, unlimited commission-free online trades and its award-winning JPMorgan Wealth Plan.
As an online bank, SoFi takes a digital approach to investing with its online stock trading platform called SoFi Invest®. You can trade stocks and exchange-traded funds (ETFs), use complementary financial planners, invest in alternative investments like commodities, and try auto-investing based on your risk tolerance. SoFi also offers retirement planning with traditional, Roth and SEP IRAs.
Apps, features and more
In terms of app functionality and features, SoFi and Chase are very similar.
SoFi’s app lets you manage your hybrid checking and savings account and create up to 20 savings vaults — or subaccounts. You can also access its investing platform, apply for loans, view cashback offers, create budgets and monitor your credit score.
Chase’s mobile app is also very functional and full of features. You can view your credit cards and accounts, manage rewards, chat with customer support and check out Chase shopping and travel deals. Chase also lets you manage your wealth plan, access credit monitoring services, view your spending trends and apply or open new accounts.
How SoFi’s and Chase’s fees compare
SoFi is the clear winner when it comes to fees. SoFi’s account doesn’t charge any monthly maintenance, overdraft fees or out-of-network ATM fees.
Chase charges a monthly fee on just about all of its personal and business accounts, ranging from $4.95 to $35 per month. While most of its accounts offer multiple ways to waive the fees, it’s still another hoop you gotta jump through. Chase also charges a $3 out-of-network ATM fee.
What customers say about SoFi and Chase
Chase and SoFi both hold an A+ rating on the Better Business Bureau (BBB). Chase has a few thousand more BBB complaints, but that’s not surprising considering its size. Many of SoFi and Chase’s complaints are attempts to get refunds on fraudulent charges on checking accounts or credit cards, managing loans, disputing late fees or account closures. But overall, the complaints against both banks are pretty typical.
Chase does well on Reddit but holds a poor 1.3 rating on Trustpilot. Redditors say that as long as you can meet the requirements to waive the monthly fee on the accounts, it’s a decent bank. Others frequently call out its credit card offerings, praise the self-directed investing, cite decent rates on loans and like Chase’s business accounts. On Trustpilot, users complain of fees, struggles with contacting support over the phone, being ghosted after account applications and sudden account closures.
SoFi has a great reputation on Reddit and a very impressive 4.6-star rating on Trustpilot — practically unheard of for an online bank. On both platforms, most people have good things to say, reporting they switched to SoFi for its convenient opening process, high APYs and the savings vault feature. Many reviews are also about its personal loans, praising its easy loan application process, competitive rates and responsive customer support.
Final verdict: Which one’s better?
SoFi’s checking and savings account is better than Chase’s various accounts. SoFi doesn’t charge any monthly maintenance fees, has high APYs and features a full suite of perks like cash back and envelope budgeting. Also, SoFi receives many more positive reviews than Chase.
Chase’s credit card offerings are better, as SoFi only offers one card with cashback rates that just aren’t very competitive. From everyday cash back, travel and business, Chase has a credit card for just about everyone. And if you want branch access, Chase has locations in 48 states for in-person banking, deposits and customer support. SoFi only operates online, and you’ll pay a $4.95 fee for cash deposits at Green Dot locations.
SoFi at a glance
SoFi’s hybrid account has no minimum deposit to open or monthly fee and has higher APYs than Chase.
- No monthly fees
- Higher APYs than Chase
- Up to $2 million in FDIC insurance
- Investing and lending
- $4.95 cash deposit fee
- No international wires
- No CDs
- Deposit requirements for best savings rate
Chase at a glance
Chase is the better option for credit cards or if you need branch access.
- 30+ credit cards
- Branch access in 48 states
- Competitive bonus offers
- Lending and retirement planning
- Maintenance fees on most accounts
- Low APYs
- $1,000 opening deposit on CDs
- No personal loans
Alternatives to SoFi and Chase
SoFi’s banking options might outshine Chase, but if you don’t want to meet deposit requirements to get the best APYs, you have other options.
- PNC Bank. A traditional bank like Chase, PNC offers a variety of all-in-one checking accounts called Virtual Wallet, similar to SoFi’s hybrid account. PNC has a variety of personal account offerings and a large branch network nationwide.
- UFB Direct. An online bank that’s known for its high APYs, its Portfolio Savings account offers a 4.31% APY with no balance or opening deposit requirements.
- Varo. Just like SoFi, Varo is a completely online bank. Its checking account’s shining star is the 6% cash back of up to $50 per month, and its savings account has a high 5% APY with no monthly fees or balance requirements.
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