Navy Federal Credit Union’s suite of accounts

This credit union offers daily dividends and fee-free accounts to service members and their families.

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Navy Federal Credit Union

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An extensive product suite and account dividends help distinguish NNavy Federal Credit Union‘s offerings. But eligibility is limited to military service members and its branch network is only available in some states.

What banking products does Navy Federal Credit Union

Consumer banking

Business banking

Why should I open an account at Navy Federal Credit Union?

Opt for this provider to access the following perks:

  • No-fee checking. Almost all of Navy Federal’s personal checking accounts offer ATM-fee rebates and charge no monthly maintenance fees.
  • Comprehensive selection. From money market accounts to personal loans, Navy Federal’s product suite is substantial.
  • Earns dividends. Since Navy Federal is a member-owned credit union, many of its financial products earn daily dividends.
  • Mobile banking. Bank on the go with Navy Federal’s free mobile app for Apple, Android and Kindle Fire devices.

What should I look out for?

Before you apply, consider the following:

  • Limited eligibility. Navy Federal Credit Union‘s products are restricted to US military service members, veterans, Department of Defense civilians and their families.
  • Poor online reviews. Navy Federal is not accredited, has a Trustpilot TrustScore of 2.6 out of 5 and a Better Business Bureau rating of 1 out of 5 stars based on 61 customer reviews.
  • Limited branch network. Navy Federal’s branch network doesn’t include Arkansas, Idaho, Indiana, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, North Dakota, Oregon, South Dakota, Utah, Vermont, West Virginia or Wisconsin.
  • Improper debt collection. In 2016, Navy Federal Credit Union was ordered by the Consumer Financial Protection Bureau to pay $28.5 million for debt collection misconduct, including making false threats and restricting account access for its members.

Compare with leading bank and credit union accounts

Name Product APY ATMs Fee
No ATM fees nationwide at more than 64,000 AllPoint, participating 7-Eleven and BBVA USA ATMs
$0
A full-service account with convenient, surcharge-free access to two massive ATM networks.
BBVA Premium Checking
BBVA Premium Checking
0.05%
More than 64,000 AllPoint, participating 7-Eleven and BBVA USA ATMs
$19/month
(can be waived)
A full-service interest checking account that offers automatic rebates of ATM fees.
Access to 16,000 ATMs and nearly 5,000 branches nationwide
$12/month
(can be waived)
Get a $200 bonus when you open a new Chase Total Checking account and set up direct deposit within 60 days of opening your account. Chase's simplest checking account is easy to use and gives you access to 16,000 ATMs and nearly 5,000 branches.
0.01%
38,000 fee-free ATMs nationwide
$0
Linked checking and savings accounts from a mobile-first bank that’s light on fees.
1,000 fee-free ATMs across the country
$0
Pay a $0 monthly service charge and get free access to BBVA ATMs.
0.01%
Access to 16,000 ATMs and nearly 5,000 branches nationwide
$25/month
(can be waived)
Get a $300 signup bonus as a new Chase checking customer when you open a Chase Premier Plus Checking account and set up direct deposit.

Compare up to 4 providers

Name Product Interest rate (APY) Fee Minimum deposit to open
1.90%
$0
$0
Earn 20x the national savings account average with no fees or minimums.
1.90%
$0
$0
Enjoy no monthly fees and a competitive APY with this online-only savings account.
1.90%
$15 per month
(can be waived)
$25
Earn one of the highest annual percentage yields (APYs) if you live in one of 42 eligible states, and access your money by ATM, check or bill pay.
2.10%
$0
$100
A super-high interest rate if you're in the habit of saving at least $100 per month or have $25K in the bank.
0.01%
$5 per month
(can be waived)
$0
Get a $150 bonus when you open a new Chase Savings account, deposit a total of $10,000 or more in new money within 10 business days and maintain a $10,000 balance for 90 days.
2.15%
$0
$100
Earn a competitive rate with a balance higher than $10,000.

Compare up to 4 providers

Name Product Interest rate (APY) Fee Minimum deposit to open
1.90%
$15 per month
(can be waived)
$25
Earn one of the highest annual percentage yields (APYs) if you live in one of 42 eligible states, and access your money by ATM, check or bill pay.
2.10%
$0
$100
A super-high interest rate if you're in the habit of saving at least $100 per month or have $25K in the bank.
2.15%
$10 per month
(can be waived)
$5,000
Enjoy the security and earning potential of a savings account while maintaining the flexibility to write checks.
0.30%
$25 per month
(can be waived)
$25,000
This money market account includes an ATM card and a 24-hour overdraft grace period.
1.85%
$0
$100
A savings account with a higher-than-average rate and minimal fees.
1.66%
$0
$5
With no fees and a high interest rate, this account gives you plenty of incentive to save.

Compare up to 4 providers

Name Product 1-year APY 18-month APY 2-year APY 3-year APY 5-year APY
2%
2.1%
1.4%
1.3%
1.7%
1.8%
1.7%
1.7%
0.55%
1.9%
2%
2.05%
2.15%
2.25%
2.25%
2.25%
2.2%
2.2%
2.3%
2.3%
2.35%
2.35%
2.4%
2.05%
2.1%
2.15%
2.2%
2.25%

Compare up to 4 providers

Navy Federal Credit Union customer service

Connect with Navy Federal in one of five ways:

  • Phone. Access member and account service 24/7 by calling 888-842-6328.
  • Mail. Send a query by mail to Navy Federal, PO Box 3000, Merrifield, VA, 22119-3000.
  • Live chat. Chat with a Navy Federal rep in real time, Monday through Saturday from 8:00 a.m. to 9:00 p.m. and Sundays from 10:00 a.m. to 6:00 p.m., EST.
  • In person. Visit your local Navy Federal Credit Union branch.
  • Social media. Raise a question or share feedback with Navy Federal on Facebook or Twitter.

Bottom line

Navy Federal Credit Union has a comprehensive suite of consumer and business banking products to choose from with accounts that pay dividends and round-the-clock customer support. But its eligibility is limited to military service members and its online reputation isn’t favorable.

Review your account options with additional providers to find an institution that meets your financial needs.

Frequently asked questions

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