ACE Cash Express short-term loans review
This lender gives you options when you need short-term financing.
finder.com’s rating: 3.6 / 5.0
Bottom line: ACE Cash Express has more than four decades of experience and offers an array of financial services from over 950 locations across the US. But like all short-term lenders, the cost of its payday loans and installment loans can be quite high. Read our full review.
As fast as same business day
|Product Name||ACE Cash Express Short-term Loans|
|Loan Term||Varies by state|
|Turnaround Time||As fast as same business day|
|Costs||Varies depending upon the state where you reside.|
|Requirements||Steady source of income, checking or savings account, not currently in bankruptcy, ages 18+|
- 72-hour return period
- Prepaid debit cards and other services available
- Online and in-store options
- Same-day funding available
- Loan options vary by state
- Interest rates not available online
- Mixed customer reviews
Kellye Guinan is a freelance editor and writer, specializing in consumer lending. Her writing and analysis has been featured on Bankrate, MSN and MediaFeed. She holds degrees in anthropology and German language and literature from Middle Tennessee State University.
ACE Cash Express is a good choice for those who want a personal lending experience. It has over 950 store locations, and in some states, you can apply online and pick up your funds the same day you apply. It also earns high ratings on Trustpilot and has a number of financial services available — without needing to borrow a loan.
But for some borrowers, the cost is quite high. And depending on your state, you may not have access to certain services or loan products.
Compare more lenders and connection services before you apply to be sure you’re getting the best deal.
ACE Cash Express rates, fees and terms
ACE Cash Express offers payday loans and installment loans. But the cost of your loan — along with how much you can borrow and the loan term — will depend on your state.
While some states have clear fee schedules available on ACE’s website, others don’t, so call customer service or visit a store to learn more about the potential financing fee of your loan.
What is ACE Cash Express and is it legit?
Yes, ACE Cash Express is a legitimate lender that follows positive lending practices. It’s a member of the Financial Services Centers of America (FISCA) and the United States Hispanic Chamber of Commerce (USHCC). These organizations believe in fair lending practices and complete disclosure.
With ACE Cash Express, all applicable fees and charges are listed in the beginning on your loan contract so you don’t have to worry about any hidden costs. In addition to this, ACE Cash Express runs the ACE Community Fund, a corporate giving program founded in 2004. The ACE Community Fund has donated to organizations aimed at helping children, supporting education and promoting financial literacy.
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ACE Cash Express reviews and complaints
|BBB customer reviews||1.2 out of 5 stars, based on 38 customer reviews|
|BBB customer complaints||208|
|Trustpilot score||4.5 out of 5, based on 10,540 customer reviews|
|Customer reviews verified as of||11 February 2021|
Am I eligible?
ACE Cash Express only has a few set requirements:
- Regular source of income
- Valid Social Security number or Individual Taxpayer Identification Number (ITIN)
- Active checking or savings account
- Reside in a serviced state
- At least 18 years old
- Not involved in bankruptcy
If you apply online, you will also need to have an active phone number.
What states is ACE Cash Express available in?
ACE Cash Express has over 950 locations in 23 states — in addition to offering online loans in 11 states.
|State||Online loans||In-store loans|
|California||Payday loans||Payday loans|
|Florida||Installment loans||Payday loans|
|Kansas||Payday loans||Payday loans|
|Louisiana||Payday loans||Payday loans, installment loans|
|Minnesota||Payday loans||Payday loans|
|Missouri||Installment loans||Payday loans|
|New Mexico||Installment loans||Installment loans|
|Oregon||None||Payday loans, title loans|
|South Carolina||None||Payday loans|
|Texas||Payday loans, installment loans||Payday loans, installment loans, title loans|
Some states — Arkansas, Georgia, Maryland, North Carolina, Pennsylvania — and Washington, DC have some in-store services but don’t offer loans.
What information do I need to apply?
To complete an application with ACE Cash Express, you will need to provide a few basic details, including:
- Date of birth
- Social Security number
- Income per paycheck
- Bank account details
If you choose to apply at an ACE Cash Express store, you will need to bring a valid government-issued photo ID as well as proof of income and proof of a checking account.
How do I apply?
ACE Cash Express allows you to apply online or at one of its store locations — but your exact options will be limited to the state you live in. To get started with an online application, hit the Go to site button or go to the ACE Cash Express website. From here, you’ll need to provide a few basic details about yourself, your employment and your income.
It’s important that you review the potential cost of your loan before you submit an application: ACE Cash Express may check your credit through Equifax, TransUnion, LexisNexis or FactorTrust, which could temporarily lower your credit score.
If approved, ACE Cash Express will provide you with loan documents to sign. These will outline your loan’s due date and total cost. Read it over carefully so you know exactly how much you owe and when you need to pay your loan.
Depending on your state, you may be able to pick up your cash at a store on the same day you apply. If not, you’ll need to wait one to two business days for your loan to process into your checking account.
You can also decide to return your loan. If you change your mind, cancel your loan within 72 hours by emailing, calling or visiting ACE Cash Express.
What are my repayment options?
If you choose an online loan, you can repay it online, at an ACE Cash Express location or by mail with a check or money order. If you choose an in-store loan, your options will depend on your state.
Florida, Kansas, Ohio, Texas and Virginia residents can opt to pay in store or online. Otherwise, you will need to visit the store where you applied to make your payment on or before the due date.
There are no fees for prepayment, and you may even be able to reduce the amount you pay overall by paying off your loan early. Late fees and other fees may vary — check your loan agreement for more details.
What other services does ACE Cash Express offer at its stores?
When you visit an ACE Cash Express store, you may also have access to the following services and products:
- Checking and savings account from Pathward
- Bill pay
- Business check cashing
- Personal check cashing
- Prepaid debit cards
- Prepaid mobile phones
- Money orders
- MoneyGram money transfers
- Tax services
In addition, most stores have ATMs you can use to withdraw cash from your bank account.
Before you visit a store or apply online, take the time to compare your payday loan options and check out other lenders like to ACE Cash Express.
Short-term loan ratings
★★★★★ — Excellent
★★★★★ — Good
★★★★★ — Average
★★★★★ — Subpar
★★★★★ — Poor
Read the full methodology of how we rate short-term loan providers and similar services.