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What happens online when you die?

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What happens online
when you die?

The future of our digital legacies.

We’ve all but ensured that an imprint of our digital selves will linger for years — even decades — after we die.

It’s a troubling thought for some. Yet, as we live more of our lives online, it’s worth considering what happens to that life when we’re no longer around to manage it.

Death and your digital self: Issues to think about

You have some control over what you’d like to happen to your online self when you die. You’ve got some wiggle room between simply allowing the Internet to inherit your selfies, posts and videos and taking a more dramatic approach by deleting your entire online legacy.

Each option potentially requires getting philosophical. For instance, if you prefer to preserve your digital identity as a modern memorial, how would you it to reflect on you after you’re gone? Is the person you present to the digital world really you? And who would you entrust to log in to your accounts to keep them active?

With so much to consider, where do you even start?

digital-legacy

Key issues

Across social media, what happens to your accounts after you die varies, raising questions about:

  • Privacy. Do you want anyone else reading through your emails or accessing your Facebook, Twitter and other social media after you die?
  • Access. Should you leave behind passwords for a loved one to deactivate your accounts? Or should the sites themselves allow access if a proven family member wants to close them down?
  • Legacy. Would you rather your Facebook or Twitter remain as a legacy to your life? Would you allow friends and family to continue posting in your name? What’s your preference as far as preserving online interactions, and how will your profile stay relevant as technology changes and develops?

Contents of this guide

What happens online after you die?

Digital privacy

Social media — heck, the whole Internet — is about connections that ripple out through circles of friends, family and loved ones. As you add to your online presence, you likely aren’t thinking about what happens to that information when you’re no longer around.

But each email, private message, public opinion and tagged photo remains within your social media and other accounts far into the future. When you die, that once private information is no longer bound by the terms and conditions of your friendships and connections. Instead, it’s merely the property of your email provider or social network.

Policies and procedures for top services

With most sites, you’re at the mercy of arcane terms and conditions of the contract you signed when signing up. Unless you designate a person to contact each one upon your death.

Each has its own procedure for what happens to accounts when the owner passes away. Here’s what to expect when you’re looking to delete after you depart.

Facebook

This social media giant allows you to designate a “legacy contact” — a person who’s able to manage your Facebook after you die. You can specify that your legacy contact delete your page altogether or memorialize it as a place for friends and family to share memories.

When does memorialization happen?

If Facebook learns that you’ve died and nobody steps up to request otherwise, your account is automatically memorialized.

What happens to a memorialized account?

Memorialized accounts are frozen, preventing access by anyone — even next of kin, except under special circumstances.

Memorialized accounts no longer appear in notifications, such as birthday reminders, and they look different from your typical account. Only Facebook friends can see your page, accessing your wall and posting memories or tributes.

How can I give my family or friend control of my account when I die?

Go to your account settings to designate a legacy contact. You can permit your contact access to specific account information, like previously uploaded photos. That way, important items aren’t lost, but you prevent unwanted eyes on your content.

Instagram

Owned by Facebook, Instagram has similar policies for what happens to your account after you die:

  • Your family can request to delete your account.
  • You can memorialize your account.

Unlike Facebook, Instagram does not allow you to choose a legacy contact before you die. It means you’ll need to leave specific instructions in your will as to whether you’d like your account deleted or memorialized. After your death, a designated friend or family member can contact Instagram on your behalf.

Submit a memorialization request to Instagram

Google

Without any specific instructions or special situations, your various Google accounts — Gmail, Google Drive, Google+, Google Play, YouTube and more — remain confidential and inactive after you die. Once inactive, they remain unchanged and inaccessible to anyone.

How to use the Inactive Account Manager

You can give a trusted contact access to individual logins through Google’s Inactive Account Manager. You designate a length of time, and if your account is inactive and untouched after that period, the person of your choice receives an email.

You can write that email ahead of time and choose which accounts that person can access. For example, you can allow access to your YouTube and Google Drive accounts, while keeping your Gmail confidential.

Who can access my account if I don’t use the Inactive Account Manager?

If you don’t manage your inactivity settings, only your next of kin or legal executor of your estate can request access to delete your Google accounts.

What if my accounts have money in them?

If you manage a Google accounts that involves money, like Google Wallet or AdSense, your estate administrator can submit appropriate documentation to empty the funds for disbursement to your legal next of kin.

Submit an account removal or access request to Google

Twitter

If you haven’t left behind your login details or written instructions as to what you’d like to happen to your Twitter account after you die, Twitter can work with an authorized representative of your family or estate to deactivate your account.

To delete your account, your designated rep provides a signed statement indicating your Twitter handle, their relationship to you and a link to your obituary, along with a copy of your death certificate and government-issued ID.

What happens if I do nothing?

Without a deactivation request or other special steps, your Twitter account simply remains as is.

Your loved ones can ask Twitter to remove specific tweets or images, but the company reserves the right to decline these requests if they determine they’re newsworthy or of public interest.

Request the deactivation of a Twitter account

LinkedIn

LinkedIn offers little in the way of legacy management or death options. But it’s willing to close your basic or premium account on confirmation of your death.

Family or loved ones start the process by completing an online form with:

  • Your name and the LinkedIn profile URL
  • Their relationship to you
  • Your date of death
  • A link to your obituary or a relevant news article

Request a LinkedIn profile be removed

YouTube

YouTube allows family members and powers of attorney to delete your channel and close your account after you die.

If they don’t know your password, they can submit a request by filling out an online form.

Request a YouTube account be deleted

Yahoo

Without a plan, your Yahoo accounts — including Tumblr, Flickr and Yahoo Mail — are locked to access by anyone.

How to request deactivation

Your designated representative or estate executor can request to close your Yahoo account, which suspends services and permanently deletes their content.

Yahoo requires an email, letter or fax containing the deletion request, along with:

  • A copy of your will or another document indicating that person as a representative or executor of your estate.
  • A copy of your death certificate.
  • An explanation of their relationship to you.

Get more information on how to request Yahoo account deletion

Outlook or Hotmail

Family members can register a next-of-kin request with Microsoft to delete your Outlook or Hotmail accounts.

eBay

This marketplace works with family and loved ones to verify your death and delete or transfer your account.

PayPal

To close your PayPal account, your legal executor must submit:

  • A copy of your death certificate.
  • A copy of their government-issued ID.
  • A legal will designating them as your executor.

Match.com

The company is vague about its deletion and death policies. It claims to “hide” your account so that it’s no longer visible on the site, but your profile may exist indefinitely without legal force.

eHarmony

This dating site keeps your account open until a family member or power of attorney contacts the site. Even then, it may retain some information even after an account is closed.

Setting up your accounts for your digital afterlife

Preparing for death: Real life vs. online

Illustrated Guide to Preparing For Death

Maintaining your online legacy with a digital will

digital will (1)

A digital will functions much like your typical will, but it dictates what happens to your online presence after you die.

When putting together a digital will, you’ll need to:

  • Designate an executor. This person will manage your digital assets after you die, so choose a trusted family member or loved one.
  • Include detailed instructions. Clearly indicate what you want to happen with each account, its data and its contents.
  • Provide login details. Ensure that your executor has the user names and passwords for each accounts.
  • Forward your death certificate. Make sure your executor is provided with your death certificate, which is often needed when deleting accounts.
The legality of your digital will

A digital will can protect your digital assets, allowing you to designated a trusted contact to manage or cancel your accounts after you die.

Without one, most states simply rely on a service’s terms of service or privacy policies when deciding what to do with your accounts.

Still, 28 states have laws on the books that allow your family the right to access and manage your accounts after you’re gone. Look into how your state governs your digital presence, and build any digital legacy plans into your general will.

If you’re unsure how the law applies to your circumstances, consider working with an estate planner a qualified professional.

What happens to my online business after I die?

If you run an online business, you’ll want to leave behind a lot more information and detailed instructions about how to manage your online presence after you die. You can also put this information in your will, making sure you do the following:

  • Choose a business successor. You likely have separate business and personal online accounts. Aside from choosing an executor for your personal accounts, you’ll need to designate someone to be your business successor as well.
  • Create a business plan. Consider what you would like to happen with your online business, your blog and your company social media profiles after you die.
  • Leave instructions. Consider whether the person you’re leaving control of your online business to will know how to manage a blog and use all of the features of your business’s Facebook page.
  • Leave a message. Part of leaving your online business to someone else to run after you die is letting people know about the changeover. Therefore, take the time to write a short note which your business successor can post to your blog, Facebook, Twitter and website.

Example of a digital legacy: Eva Markvoort’s story

Eva Markvoort was a young Canadian woman who died from cystic fibrosis in March 2010. Eva started blogging in 2006 to create a chronicle of her life, having suffered from the disorder since she was a young girl.

Eva’s blog grew enormously in popularity and just over a month before her death, she posted her final video, telling her friends and followers, “My life is ending.”

While Eva didn’t leave a message for her family to post on her blog after her death, her parents have continued to post on her page to keep all of her fans up to date on the continuing battle to find a cure for cystic fibrosis.

Choosing a digital executor

digital-undertaker

If you decide to delete your digital legacy, you’ll want to choose a digital executor who can help you organize a digital will and manage the aspects of your digital self you want to keep alive.

When choosing a digital executor, you should ask yourself the following:

  • Who knows your true online self? Consider how much your friends and family know about what you do and who you are online. Who do you want sifting through your online profiles?
  • Who do you trust? You need to choose someone you trust completely to execute your digital estate after you die. You want someone who will respect your wishes and will follow them to the letter.
  • Who’s capable of using these platforms? Your digital executor should be someone who’s familiar and confident with the social media platforms you operate on and the person will need to outlive you to be capable of carrying out your wishes.

Once you have a digital executor in mind, you should make a list of all the sites you have accounts on and include the usernames and passwords for each. In many cases, social media platforms and email providers won’t give anyone access to your accounts after you die unless they have your password.

Typically, the job of notifying friends and family about the death of a loved one was done in a series of dreaded phone calls, but you can have your digital executor use your profiles to notify your online communities about your death.

Trends and the future of death online

“Where do you see yourself in five years?” is a common question in a job interview. But where do you see yourself 100 years from now? Our digital selves may live online in ways that seem almost impossible to imagine right now.

Some possibilities for the future of our digital selves are raised by Adam Ostrow in his Ted Talk on the subject. Ostrow talks about using our accumulated data to create increasingly lifelike digital selves.

The question is not whether this becomes possible, but whether you want it. Do you want a machine-generated version of yourself to continue to exist after you die?

Creating a mind file

mindfile

Think a robotic version of yourself is totally far fetched? Think again. Soon you’ll be able to download your digital self to a robot or generate a hologram based on all of the information you contribute about yourself online.

The closest thing we have to that so far is something called mind files. They allow you to upload biographical pictures, videos and documents to a digital archive that’s preserved for future generations. Then, through geo-mapping, timelines and tagging the information, a comprehensive file about your life is stored — even down to the places you’ve been and the people you’ve met. Makes you think twice about checking in at your favorite bar on Facebook.

From there, you can create a computer-based avatar, which can interact and respond in the way you would, having learned your attitudes, values, mannerisms and beliefs from your mind file. You can then connect with others who have stored their mind files in the same way.

One of the places you can create your own mind file account is Life Naut. All of the accounts are free to create and give you a secure space to store your life experiences — plus you can back up your information offsite. By storing your mind file, you are able to participate in long-term computer science research, which will continue to explore the ways technology can extend life.

This can be my next tweet

twitterAt That Can Be My Next Tweet, you can see what it would be like if your online presence was culminated into a computer program that could predict what you were going to say next. If you try out the system on your own account, you may end up with some interesting phrases. The site claims to analyze the DNA of your past tweets to come up with short sentences and updates which — even if they don’t make a lot of sense — still sound a lot like you.

Digital death used to save lives

The idea of digital death has gone global, too, and is being used for social good — to raise awareness of HIV and AIDs in Africa and India. The Digital Death Campaign to Keep a Child Alive was launched December 1, 2010 on World AIDs Day with the world’s most-followed celebrities sacrificing their digital selves. Basically, the Facebook and Twitter profiles of celebrities — including Alicia Keys, Lady Gaga and Justin Timberlake — went silent until a donation of $1 million was reached to bring their online selves back to life. The campaign encouraged others to sacrifice their own digital lives to get friends and family to donate to the campaign.

What we leave behind

profile

What does your profile say about you?

You don’t need to have uploaded all of your life experiences into an avatar or a computer program for your digital self to tell the story of your life. In fact, when journalists write about anyone who’s died, they use Facebook and other social media platforms to build a profile of that person. Even before social media, a journalist would speak to your friends and family to find out more about you.

Therefore, consider what you’ve already left behind online to date. Unlike previous generations, we have some measure of control over how we’re perceived and remembered after we die. After all, your social media accounts are yours to do what you want with them. You’re in control of what’s out there online about your life. Whether you’re an advocate of the #MeToo movement, are passionate about CrossFit or have a love for all things fashion, your social feeds are there to reflect that long after you’re gone — if you want them to.

When you follow the tips above in creating a digital will and deciding how to leave a digital legacy, you maintain privacy where it’s needed and choose what your profile says about you.

Digital cultural heritage

Then, there’s the question of how the information you leave behind will — and should — be used. In the past, we preserved and studied documents, letters, photos and artifacts to learn more about our ancestors. And, in turn, ourselves.

Today, so much information about us is stored digitally in vivid detail. As of June 2018, more than 2 billion people are on Facebook. That’s a staggering number, translating to an enormous amount of information shared daily.

But how important is this information? How much more of it will there be in 10 years? And how will Facebook and our families even being to manage this digital content?

Facebook for the dead

Webcomic artist and scientist Randall Munroe was once asked whether there’d ever be more dead people on Facebook than the living. Intrigued, Monroe crunched the numbers and found that Facebook’s dead might outnumber the living as early as the 2060s.

The crucial variable is how much the future embraces Facebook: If the social network declines in popularity, it will include more dead users than live ones by the 2060s. If Facebook maintains its popularity, the dead won’t dominate until the 2130s.

Historians and Internet archaeologists of the future will be faced with a daunting task: Sorting through near-infinite reams of human-created data. There will be more information available about the humblest 21st-century person’s life than of any historical figure of the past. It’s comforting, in a way, to think of our lives, actions and personalities being recorded so accurately. But given the sheer amount of data and people, it’s also very humbling.

Forgetting gracefully

None of us are meant to live forever. Maybe we should ask ourselves whether it’s necessary to preserve our digital selves just as they are today. Rather than continuing long after we’re dead, perhaps our digital selves should be allowed fade out like our memories.

In his book Delete: The Virtue of Forgetting in the Digital Age, Viktor Mayer-Schönberger suggests a mechanism that allow us to digitally forget gracefully. Files would come with expiration dates, simply vanishing after a specific time. Data would “digitally rust” without our conscious effort to preserve it.

Toady, several companies are taking up these ideas. For instance, the German company XPire allows you to set up images, like those you upload to Facebook, to self-destruct. Businesses like Xpire would help keep the Internet from filling with more data from the dead than from the living. And if your family and friends decided they’d rather memorialize you online, they could keep the rust off your files.

Digital death is unfamiliar, but it doesn’t mean you should avoid thinking about what you’d like to happen to your online self when you die. Start by considering what you’d leave behind if you died tomorrow. Consider how the world would see you through your digital profiles, and think about what legacy you’d rather leave behind. With care, you can turn all of your blog posts and status updates into something truly meaningful.

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