Working from home (WFH) statistics 2020

60% of employees are working from home during coronavirus pandemic: how does working from home impact companies and their employees?

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Fancy a break from the office? Advances in technology and changing organisational cultures have led to working from home (WFH) becoming commonplace in the UK.

This is especially true with coronavirus causing huge disruptions. The British government instructed everyone to work from home where possible, resulting in unprecedented numbers of employees working from home. We have done some research and compiled some existing statistics to look at how many people are currently working from home, how this affects employee productivity and wellbeing and how much workers are saving by doing this.

Quick overview: the latest statistics

  • Our research found that 60% of the UK’s adult population are currently working from home during the Coronavirus lockdown.
  • On average, each of these workers will save £44.78 a week by cutting out things like commuting and buying lunch out.
  • This results in 23.9 million Brits working from home are saving around £1.1 billion each week between them.
  • 26% of Brits plan to continue to work from home permanently or occasionally after lockdown.
  • Before the lockdown more than 1.54 million people work from home for their main job, up from 884,000 10 years ago.
  • Two different surveys both found that around two-thirds of employees say they’re more productive when working from home.
  • However as more people work from home for an extended period of time, one in five remote workers have previously said they struggle with loneliness.
  • It is currently estimated that the retail industry will lose £253 million as a result of COVID-19, with in-store employees unable to work from home.

60% of the UK’s adult population were working from home

Benefits of working from home

Increased productivity

Employees generally appreciate a company that allows them to work from home and research has suggested that this could also boost productivity for the employer.

  • 65% of workers said they would be more productive in a home office than a normal office.
  • 75% of workers say they will be more productive due to reduced distractions.
  • 83% of employees feel they do not need an office to be productive.
  • Two-thirds of employers report increased productivity for remote workers compared to in-office workers.

Amount of money saved by working from home

Currently, around 60% of the UK’s population has left the workplace to work from home and 9 in 10 (89%) believe this is reducing their expenditure.

By not having to do things like commuting and buy lunch every day, the average employed worker said they save £44.78 every week.

Percentage that will save Average savings Total savings per week Average savings over 3 weeks Total savings over 3 weeks
Working 53.20% £44.78 £2,098,155,913 £134.34 £6,294,467,738

Savings on working from home per region

Londoners are saving the most cash by working from home, at an average of £57.78 per week, possibly reflecting the capital’s high commuting costs. Second biggest savers are those working in Wales, who are saving £50.16 per week.

Other UK regions where workers report saving the least of all regions are Scotland (£35.47), North East (£35.65) and South West (£37.47).

Region Saved per week
Northern Ireland £41.62
South West £37.47
South East £46.04
East of England £42.23
West Midlands £39.48
East Midlands £43.96
Yorshire and the Humber £43.40
North West £47.10
North East £35.65
Wales £50.16
Scotland £35.47
London £57.78

More free time

The average daily commute time in the UK is now 59 minutes. This means that people working from home will save almost five hours a week that they would normally spend in transit. As well as being good news for employees, some of this extra time may be spent working.

Region Minutes of daily commute
North East 49.2
North West 54.8
Yorkshire and the Humber 52.4
East Midlands 51.8
West Midlands 56
East England 61.4
London 79.2
South East 63.4
South West 49.8
Wales 50.8
Scotland 53.4
Northern Ireland 50.4

Less pollution

Another benefit for the UK during the coronavirus crisis will be the reduced emissions from workers not commuting and from manufacturing or transport companies that have reduced operations as their employees are not able to work from home. As an example, it is said that if those with remote-compatible jobs worked at home half the time it could result in saving 54 million tonnes of greenhouse gas, equivalent to taking 10 million cars off the road.

The full impacts of the shutdown and the environmental benefits are not yet known in the UK, but estimates for the reduction of pollution in China include:

  • CO2 emissions dropped by at least 25% in February 2020.
  • The number of “good quality air days” increased by 22% in February 2020.
  • Around 77,000 lives may have been saved due to the reduction in air pollution.

The potential drawbacks of working from home

While working from home may seem an attractive proposition, drawbacks have been identified that could impact wellbeing and eventually, productivity.

  • 30.9% of remote workers say that they struggle with loneliness when working remotely.
  • 22% of telecommuters say that “switching off” after work is their biggest challenge.
  • 62% of remote workers want employers to provide better technology that helps them stay connected with their colleagues.

Working longer hours

Working from home alone can also lead to fewer breaks, shorter lunches or just longer hours. Those earning around the UK’s average salary (£29,600) would lose out on £14.57 by working just one hour extra per day. By taking a shorter lunch break or working 30 minutes longer per day, you would be working 10 hours unpaid every month, which is worth £174.80 for Brits on the average salary.

Salary per year 1 hour overtime 2 hours overtime 3 hours overtime 4 hours overtime 5 hours overtime 6 hours overtime
£25,000 £12.30 £24.60 £36.90 £49.20 £61.50 £73.80
£27,000 £13.29 £26.57 £39.86 £53.15 £66.44 £79.72
£29,600 £14.57 £29.13 £43.70 £58.27 £72.83 £87.40
£33,000 £16.24 £32.48 £48.72 £64.96 £81.20 £97.44
£36,000 £17.72 £35.43 £53.15 £70.87 £88.58 £106.30
£39,000 £19.19 £38.39 £57.58 £76.77 £95.96 £115.16
£42,000 £20.67 £41.34 £62.01 £82.68 £103.35 £124.02
£45,000 £22.15 £44.29 £66.44 £88.58 £110.73 £132.87
£50,000 £24.61 £49.21 £73.82 £98.43 £123.03 £147.64
£55,000 £27.07 £54.13 £81.20 £108.27 £135.33 £162.40
£60,000 £29.53 £59.06 £88.58 £118.11 £147.64 £177.17
£70,000 £34.45 £68.90 £103.35 £137.80 £172.24 £206.69
£80,000 £39.37 £78.74 £118.11 £157.48 £196.85 £236.22
£90,000 £44.29 £88.58 £132.87 £177.17 £221.46 £265.75
£100,000 £49.21 £98.43 £147.64 £196.85 £246.06 £295.28

Feeling lonely

5% of Brits during lockdown can be categorised as ‘chronically lonely’, which amounts to roughly 2.6 million people. Another 14.3% can be described as ‘lockdown lonely’, referring to those whose well-being had been affected by feeling lonely in the past seven days. Below are the demographic characteristics that are likely to contribute to loneliness, both chronically and for the lockdown.

Demographics more likely to be likely Chronic loneliness Lockdown loneliness
Divorced or Seperated 9.70% 53.20%
Single 9% 53%
Adults Living Alone 13.40% 57.20%
Rented Accomodation 8.60% 38.80%

Those living alone are the are the most likely to be lonely, for both categories of loneliness. The second strongest demographic predictors for loneliness are being single or being divorced, which both increase your likelihood of lockdown loneliness by over 50%.

Which industries are best placed to cope with employees working from home?

With millions of people across the world locked down in self-isolation during 2020 and potentially into 2021, we explored which businesses are likely to cope the best with workers staying at home, and which will struggle.

Which industries will be hit hardest?

The impact of coronavirus will be devastating to many businesses, particularly the ones that rely on their employees being at work, resulting in them having to take out business loans – we analyse which industries will be particularly affected by their employees not being able to go into the workplace.


Unsurprisingly the travel industry is one of the sectors being hit hardest by this pandemic. With entire countries on lockdown, restricted flights into many countries and a growing sense of uncertainty around the length of the pandemic, the travel industry has taken a big hit. Most staff who work on a plane or have a public-facing job will be grounded at the moment.


Eventually, most non-essential manufacturing will grind to a halt, with firms unable to produce anything due to their staff being stuck at home and away from the necessary machinery.

Retailers, food sellers and the leisure industry

Areas like London are reportedly approaching a lockdown situation, which means restaurants, pubs, shops, cinemas and hotels will be closed or running at reduced capacity. Companies that deliver goods will be able to continue, but those who don’t will not be able to utilise their employees’ skills.

Which industries will be least affected by coronavirus?

While the impact of coronavirus is likely to be felt by most businesses, a few sectors will not take as big a hit as others and may even benefit.

Supermarkets and pharmacies

With the fear of going into quarantine, supermarkets have been experiencing unprecedented levels of demand with many people stockpiling goods just in case. They will remain open throughout the crisis as they are vital in keeping the UK fed and supplied.

Companies that operate online

Many companies now do the majority of their internal and external business online. This means that the disruption from the virus shouldn’t affect productivity too much as their workers can carry on as usual. How businesses fare will then depend on how their external sales or operations are affected by the virus.

For all media enquiries, please contact

Matt Mckenna
UK communications manager
T: +44 20 8191 8806


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