Swinton home insurance review

Read our Swinton home insurance review to learn what's included in the cover, what types of policy are on offer and the pros and cons of the policy.

3.7 ★★★★★ (116 reviews) Write a review
Customer rating
Satisfaction survey
Three levels of cover.
Contents protection outside the home only available as a paid add-on.

Swinton has been offering insurance to UK residents for more than 60 years and primarily offers car and home insurance. In this guide, we’ll explore the pros and cons of Swinton home insurance.

What types of policies are on offer?

Swinton offers buildings insurance, contents insurance or a combined policy which offers a discount.

There is a basic “Essential” policy as well as more advanced “Classic” and “Premier” policies.

The available add-ons include legal protection, cover against accidental damage and cover for personal possessions outside the home.

Cover limits

For buildings insurance, you’ll be covered from £500,000 upwards. For contents insurance, you’ll be covered between £50,000 and £150,000.

Claims process

To make a claim, call Swinton on 0333 035 9373. If you prefer, you can call the underwriter directly.

The claims team will ask for information from your policy documents, photos of damaged content and a crime reference number for theft claims. You might need to provide receipts to prove the value of your items and Swinton may need to inspect your property.

Managing your policy online

You can manage your account by clicking the “My Account” button at the top of the Swinton home page.

How to contact Swinton home insurance

You can call Swinton home insurance on 0333 035 9281. There is also a live chat service on the Swinton website, or you can get in touch via Facebook or Twitter.

Customer reviews

Swinton has received over 11,000 reviews on Trustpilot. At the time of this review, it had an average star rating of 4.5. Its “Classic” and “Premier” policies received a 5-star rating from rating platform Defaqto.

Pros and cons


  • Three levels of cover
  • Several underwriters to choose from
  • 5-star rating from Defaqto
  • Customer service available on several platforms


  • Contents protection outside the home is only available as a paid add-on

Our verdict

Swinton has three levels of policy and several underwriters, so there is likely something suitable for your situation.

Frequently asked questions

Home insurance ratings

★★★★★ — Excellent
★★★★★ — Good
★★★★★ — Average
★★★★★ — Subpar
★★★★★ — Poor

Our customer satisfaction scores ("Customers say") are based on a survey of 2,414 customers carried out in December 2022.

Learn the details of our methodology and scoring.

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