Lemonade review

Get some fresh cover with Lemonade’s fully digital service.

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Kate Steere

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Lemonade

Our verdict: Is a policy with Lemonade worth it?

Lemonade puts everything at your fingertips. As a fully digital service, you can custom-create your insurance policy using its app, choosing from a range of add-ons that make sense for your needs. And when it comes time to file a claim, this is all handled within the app as well, with straightforward claims being paid out in minutes.

It has a fresh take on pricing as well, charging a flat fee and donating anything left over after paying claims and expenses to charities chosen by customers. If you like to handle everything through your smartphone, Lemonade offers convenience and flexibility, but if you prefer the human touch, then you may want to look at other providers.

Lemonade pros and cons

Pros

  • Fully digital service
  • Ability to customise policies with add-ons
  • Straightforward claims are paid quickly
  • Giveback scheme

Cons

  • Limited products compared to traditional insurers
  • Only contactable via email or app
  • More complex claims can take a while to be paid

What is Lemonade?

Lemonade is a fully digital insurance provider that has a range of home insurance options. Designed for renters and homeowners, you can get contents insurance, building insurance, or both for comprehensive cover.

Your protection is all sorted through its app, and there’s the option to customise your cover with a range of add-ons.

Promoted
Lemonade home insurance
Comprehensive home insurance
  • Fast, app-based process
  • Transparent pricing
  • Simple interface
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How does Lemonade work?

To get cover, you’ll need to download the Lemonade app. You can then put in your details, including your insurance history and what you need cover for.

There’s no paperwork, as everything is 100% digital. An AI bot will put your insurance cover together, and you can get insured in seconds.

Similarly, to file a claim, you’ll need to input what happened into the app. Lemonade’s AI then runs its anti-fraud algorithms. If your claim is instantly approved, you’ll receive payment in seconds. For more complex claims, your details will be passed on to Lemonade’s “human” team.

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Kate Steere is an editor and money expert at Finder, specialising in banking, savings and fintech. She has previously written for The Motley Fool UK and Fitch Solutions, where she covered a wide range of personal finance topics and kept a close eye on market trends. Kate has a Bachelor of Arts in Modern History from the University of East Anglia. When not working, she can usually be found curled up with a good book or heading out for a run. See full bio

Kate's expertise
Kate has written 153 Finder guides across topics including:
  • Banking
  • Savings
  • Fintech
  • Credit
  • Payments
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