Zen Internet Broadband | Compare home and business deals and packages
Find out more about Zen's broadband tariffs with our useful guide.
Zen Internet is probably best known for providing broadband for UK businesses, however it also offers home broadband packages, and has earned itself a good reputation for extending the same level of customer service to domestic consumers.
Follow the rest of this guide to find out all you need to know about Zen Internet, and whether it might be the right provider for you.
What broadband packages does Zen offer?
|Data||Speed*||Duration||Cost (per month)|
|Unlimited Broadband||Unlimited||17Mbps||12 Months||£16.99 for 6 months, £32.99 thereafter|
|Fibre 1||50Gb||38Mbps||12 Months||£36.49|
|Unlimited Fibre 1||Unlimited||38Mbps||12 Months||£43.99|
|Unlimited Fibre 2||Unlimited||76Mbps||12 Months||£46.99|
|Fibre 1 (FTTP)||50Gb||40Mbps||12 Months||£36.49|
|Unlimited Fibre 1 (FTTP)||Unlimited||40Mbps||12 Months||£43.99|
|Unlimited Fibre 2 (FTTP)||Unlimited||80Mbps||12 Months||£46.99|
*Speeds vary depending on address. All of these package prices include line rental.
Remember, as with all broadband providers, you’ll need to check the availability of fibre services in your area using your postcode. “FTTP” stands for “fibre to the premises” – to learn more read our guide to FTT terms
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Zen Internet weirdly offers you the option of NOT renting the landline through them. This might seem like you’re saving money, but you’ll still have to rent the line through someone else, so this seems like unnecessary hassle and potential cost.
What is 'line rental'?When shopping around for broadband deals, it’s easy to be drawn in by an eye-catching ‘£5.99 a month’ deal. What these deals nearly never include is something called ‘line rental’.
Broadband, for the most part, needs a phone line to connect to the internet. BT owns the country’s phone line network, and charges other providers to use the lines. They then pass the cost onto consumers in the form of ‘line rental’.
What’s all the fuss about?
One interesting feature which sets Zen Internet apart from many of its peers is its mantra that it does not “use traffic shaping or deep packet inspection in any form” – meaning that no particular types of application or process are given priority over others.
What is 'traffic shaping'?During busier periods (typically in the evening) when networks are affected by congestion, most internet service providers (ISPs) restrict or ration traffic on their networks, or give priority to some types of traffic over others. For example, streaming TV might be given priority over peer-to-peer file sharing.
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