BT broadband | Compare fibre and ADSL deals and packages
BT is the largest broadband provider in the UK, and in addition to broadband, provides landline, mobile and subscription TV services.
BT’s fibre optic broadband service, BT Infinity, is now available to most UK properties through the Openreach network. Most other UK providers also share this network.
BT is what’s known as a “quad-play” provider. This means that it offers the complete range of mobile, internet, TV, and landline services. It’s also partnered with Netflix, so you can build your perfect entertainment package.
What broadband packages does BT offer?
What is 'line rental'?When shopping around for broadband deals, it’s easy to be drawn in by an eye-catching “£9.99 a month” deal. What these deals might be failing to mention is something called “line rental”.
Broadband generally needs a phone line to connect to the internet. BT owns the country’s phone line network, and charges other providers to use the lines. This cost is passed on to the customers and is called “line rental”.
What comes included with BT’s packages?
- BT Hub. All of BT’s broadband packages come with a free BT Hub (or wireless router). The hub you get will vary depending on the broadband package you choose.
- UK Weekend Calls. These come included, and you can pay for unlimited calls too if you choose to personalise your package.
- Unlimited broadband. There will be no limits on your broadband usage, so you can download, stream and browse as much as you wish.
- BT Virus Protect. All BT packages come with BT anti-virus software. This also includes ‘BT Web Protect’ to prevent phishing scams and similar online attacks.
- Parental Control. Similarly you’ll get ‘BT Parental Controls’ with any broadband package, which helps keep your family safe from unsuitable content, while giving you additional control over passwords to let you log in to different areas of BT’s websites hassle free.
- BT Email. Included with your broadband package will be a free BT Email address.
- BT Wi-Fi Hotspots. BT customers get access to 5 million BT wi-fi hotspots in the UK.
- BT Cloud Storage. All You’ll get a minimum of 5GB Cloud Storage with the cheapest BT Broadband Deal. With some of BT’s more expensive ‘Unlimited’ Broadband deals – by far the most popular – you can get up to 500GB Cloud Storage. That’s about 700 films worth!
Who are Openreach?You also might have heard of Openreach, a subsidiary of BT which owns all of the pipes and telephone lines which connect nearly all of the UK to the internet. In 2016 BT agreed with Ofcom to make Openreach a separate company with its own staff and management.
The decision hopes to increase competition in the industry. Openreach will have to consult with its customers, which includes Sky, TalkTalk, Vodafone, Plusnet, to “serve all of its customers equally” without being influenced by BT.
What is BT good and bad at?
More guides on Finder
BT broadband promo codes 2021
Grab yourself a discount on BT Broadband thanks to these killer deals.
Compare BT TV and broadband packages
If you’re looking for broadband deals that include subscription TV, then BT is a smart place to start. See how their TV deals compare in our handy guide.
BT live online chat: Broadband support and contact information
Having trouble with your BT broadband? Find all the details you need to contact the provider and solve your issue.
Ask an Expert