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Quicken Loans vs. Rocket Mortgage

Both mortgage lenders are owned by the same company, but how do loan programs, fees and requirements stack up?

Key takeaways

  • Quicken Loans and Rocket Mortgage are the same company — Rocket Mortgage is the rebranded name that replaced the Quicken Loans brand.
  • The product lineup is nearly identical: both offer conventional, FHA, VA, USDA, jumbo, and refinancing in all 50 states with a 620 minimum credit score.
  • Customer ratings are strong across both brands — Quicken holds 4.4/5 on Trustpilot (16,814 reviews) and Rocket scores 4.48/5 on Zillow.
This summary was generated by AI and may contain errors or omissions.

How do Quicken Loans and Rocket Mortgage compare?

Quicken Loans logo
Rocket Mortgage logo

Loans offered

  • Conventional
  • Refinance
  • Jumbo
  • HELOC
  • FHA
  • VA
  • USDA
  • Conventional
  • Refinance
  • Jumbo
  • HELOC
  • FHA
  • VA
  • USDA

Minimum credit score

Conventional: 620

Conventional: 620

States available

Available in all states

Available in all states

Pros

  • Large jumbo loans available
  • Flexible repayments
  • Online loan support
  • Fast turnaround
  • Provides conventional, jumbo and government-backed loans
  • Special offers for buyers and sellers

Cons

  • Application deposit
  • Two-step process
  • Hard credit pulls
  • Doesn’t offer USDA loans or HELOCs
  • No branch offices
  • Requires a hard credit check to prequalify

Customer reviews

Quicken Loans is accredited with the Better Business Bureau (BBB) and as of November 2020 has 3.67 stars out of 5 based on 1,930 customer reviews. On Trustpilot, the lender has 4.4 out of 5 stars with 16,814 customer reviews. Most reviews praise the attentive, personalized service they receive from its mortgage officers. Even when dealing with multiple representatives, borrowers report a keen attention to detail. Borrowers liked using Quicken Loan’s MyQL to track the progress of their loan. However, some complaints point to hard credit inquiries without authorization during the application process. There are also reports that loan advisors were aggressive when trying to close the loan.
Rocket Mortgage, previously known as Quicken Loans, also gets pretty high marks from customers. As of December 2021, the company earns a 4.48 out of a 5-star rating on Zillow from over 7,880 reviewers. Satisfied customers mention helpful, attentive and personalized service from loan officers, along with lower-than-expected interest rates and fees. Borrowers also liked Rocket Mortgage’s MyQL to track their loan’s progress. However, some customers were surprised about unauthorized credit inquiries, and others say that loan advisors were pushy when trying to close a loan. While Rocket Mortgage appears to offer good service, it has fairly numerous complaints on the Better Business Bureau website.

Compare mortgage lenders

Compare top brands by home loan type, state availability and credit score. Select See rates to provide the lender with basic property and financial details for personalized rates.

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2 of 2 results
Updated regularly
Loan products offered State availability Min. credit score
Rocket Mortgage logo
Rocket Mortgage
Conventional, Jumbo, FHA, VA, Refinance, Home equity loan
Available in all states
620
Apply online for free and lock in your rate for 90 days.
See rates More info
Compare product selection
Veterans United logo
Veterans United
Conventional, FHA, VA, USDA, Jumbo, Refinance
Available in all states
620
Veterans United stands out from other lenders for its focus on serving the military community.
See rates More info
Compare product selection
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