Editor's choice: LendingTree
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LendingTree vs. Rocket Mortgage
Compare home loan programs, fees and requirements to decide where you'll get your next home loan.
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How do LendingTree and Rocket Mortgage compare?
- Choose this marketplace to compare a wide variety of loans
- Watch out for a flood of emails and calls from potential lenders
- A good option for borrowers who want to compare their options
- Choose this lender for fast turnaround times
- Choose another lender if you want to meet your loan officer in person
- A good option for borrowers who prefer a fully online application process
Loans offered
- Purchase
- Refinance
- Jumbo
- Home Equity
- FHA
- VA
- USDA
- Purchase
- Refinance
- Jumbo
- Home Equity
- FHA
- VA
- USDA
Neither of these seems the right fit?
Minimum credit score
Conventional: 620
Conventional: 620
States available
Available in all states
Available in all states
Pros
- Lender portfolio
- Free to use
- Money-saving notifications
- Fast service
- More flexibility
- Prepayment is OK
Cons
- Calls and emails
- Could hurt your credit
- Application fee
- Some loans aren’t available
- No physical locations
Customer reviews
As of October 2020, LendingTree has a rating of 4.5 out of 5 based on nearly 8,500 reviews on Trustpilot. Borrowers love the simplicity and convenience of finding a loan through this platform. All that’s required is completing a single online form, after which you are presented with multiple lenders and loan offers, giving you control over the home loan process.
On the other hand, LendingTree is only rated 2.28 out of 5 based on 91 reviews on the Better Business Bureau’s (BBB) website. The most common complaint in LendingTree reviews is the volume of phone calls and emails customers later receive from potential lenders. This is because LendingTree shares your contact information with a variety of third-party loan providers after you complete the online application, and some of these lenders may contact you more often than you’d like.
As of November 2020, Rocket Mortgage has a 3.4 out of 5 star rating from Trustpilot based on more than 2,500 reviews. Most customers speak highly of its speedy application process and responsive customer service. The poor reviews mostly center around refinance applications and frustrations with the pace of the application process.
Rocket Mortgage’s parent company, Quicken Loans, has been accredited with the Better Business Bureau (BBB) since 1986 and has an A+ rating as of November 2020. Of the 1,930 customer reviews, Quicken has earned a 3.67 out of 5 stars.
While most reviewers have good things to say, some borrowers warn of poor account communication among loan officers and report submitting the same documentation multiple times as a result. Quicken has closed 816 customer complaints over the last three years.
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