KuCoin review

Learn about KuCoin exchange including fees, features, registration, supported assets and more in our review.

  • KuCoin has more altcoins listed on the exchange than any other cryptocurrency exchange in the world.
  • Buggy and crowded user interface with too many options
5.0 ★★★★★ (3 reviews) Write a review

50

Fiat currencies

617

Cryptocurrencies

Details

Product Name KuCoin Cryptocurrency Exchange
Fiat Currencies USD, EUR, GBP, RUB, CNY, AUD, KRW, JPY, TRY, VND & 40 more
Cryptocurrencies BTC, ETH, XRP, BCH, EOS, LTC, ADA, XLM, LUNC, LUNA & 650 more
Deposit Methods Cryptocurrency
PayPal
Wire transfer
Credit or Debit Card
SEPA
Trading Fee 0.1%
Deposit Fees None
Withdrawal Fees Fees vary

Disclaimer: This page is not financial advice or an endorsement of digital assets, providers or services. Digital assets are volatile and risky, and past performance is no guarantee of future results. Potential regulations or policies can affect their availability and services provided. Talk with a financial professional before making a decision. Finder or the author may own cryptocurrency discussed on this page.

What is KuCoin?

KuCoin is a cryptocurrency exchange with more than 500 cryptocurrencies listed. The variety of altcoins present on KuCoin makes it one of the biggest cryptocurrency exchanges in the world. As a result, KuCoin markets itself as the “Top Altcoin Exchange”. KuCoin launched its exchange (KuCoin) and its core token KuCoinShares (KCS) in September 2017. Over the course of the following 3 years, KuCoin rose to prominence as an innovator in novel trading products and a first-lister of niche altcoins.

Kucoin image 1

Disclaimer: This information should not be interpreted as an endorsement of cryptocurrency or any specific provider, service or offering. It is not a recommendation to trade.

“The Top Altcoin Exchange”

KuCoin is a cryptocurrency exchange born of the ambitions of “two tech geeks” who were early blockchain adopters and who have been engaging with Bitcoin since 2012. KuCoin is marketed as the “Top Altcoin Exchange” and it lists over 500 cryptocurrencies and almost US$750 billion in daily trading volume. The exchange has more than 10 million users worldwide and ranks itself “Number 1 in Globalization”.

Kucoin Image 2

Beyond the technical components of the KuCoin exchange is a social platform, allowing you to “interact with global crypto investors and gain access to timely and trusted crypto news”. Across its 10 million active investors, there have been 1 million newsfeed posts about the industry.

KuCoin offers a mobile trading app, as well as the ability to trade via your desktop. It was one of the first cryptocurrency exchanges to offer a fully featured mobile application. The flexible options for accessing your cryptocurrency trading account enable KuCoin to create a diverse user experience.

Kucoin Image 3

KuCoin seems to be prioritizing access to the most cryptocurrencies possible while keeping fees low. The founders of the exchange had experienced the difficulty and poor user experience of the early days of cryptocurrency exchange, including trying to sell on the largest exchange at the time, Mt. Gox. In 2013, they wrote the first lines of code for what they described as a “People’s Exchange” that would allow everyone to participate in what they saw as a transformative emerging market.

  • If this is your first exchange: KuCoin has a huge library of cryptocurrencies with relatively low fees. Although it may be intimidating at first, once you’re comfortable making transactions, you will enjoy a large marketplace with low fees and integrated industry news.
  • If you’re switching exchanges: you may be coming to KuCoin for its huge marketplace and low fees. At the same time, you may feel overwhelmed by advanced trading options and user interface.

Pros and cons of KuCoin

Pros

  • Low fees
  • Very strong selection of cryptocurrencies for those looking to trade a diverse set of coins
  • Strong user base (10 million-plus)

Cons

  • User interface could be intimidating to the cryptocurrency beginner
  • You will not deposit fiat, you’re purchasing coins directly using a third-party mechanism, not your bank account
  • KuCoin is not licensed in America
Go to KuCoin's website

Verdict: Is KuCoin any good?

Your experience with KuCoin depends on your involvement with the cryptocurrency space broadly. As we’ve discussed previously, KuCoin has demonstrated a strong but advanced user experience, attracting more than 10 million investors worldwide. It boasts that 1 in 4 cryptocurrency users have interacted with KuCoin in the past. This may be because of its wide range of features and its marketplace of 500+ cryptocurrencies. The fees are relatively low depending on your activity on the platform and it processes billions in transaction volume. For the advanced user, there are alternative use cases for KuCoin, like derivatives, margin trading, staking, lending, automated trading bots and mining pools.

Kucoin Image 4

If you’re new to the cryptocurrency space, KuCoin may feel overwhelming. There are plenty of opportunities for you on the platform but its user experience is advanced.

What to know about KuCoin

KuCoin mobile app vs KuCoin web

The KuCoin cryptocurrency exchange is available on desktop and via mobile app. You will immediately notice the difference in UX (user experience): web defaults to a light mode while your mobile app defaults to dark mode.

On the bottom of your screen in mobile (for iOS) you will see the options of Home, Markets, Trade, Futures and Assets, whereas on the desktop version your menu will look like this:

Kucoin Image 5

Some will find the mobile version of KuCoin overwhelming. It is loaded with information and, for the cryptocurrency beginner, they may find the desktop version to be a better starting place.

Finder ratings for KuCoin

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Kucoin’s supported cryptocurrencies

KuCoin lists 500+ cryptocurrencies that can be bought/sold on the platform, including BTC, ETH and USDT.

Transferring fiat and cryptocurrency with Kucoin
On the KuCoin exchange, you can only deposit cryptocurrencies or stablecoins like USDT. Depositing cryptocurrencies is fairly straightforward after you have successfully created an account. You can deposit cryptocurrency via the traditional methods of QR code or BTC wallet address. Your deposits will go directly to your main account within KuCoin.

Kucoin Image 6

Although you cannot deposit fiat, you can purchase cryptocurrency directly using various purchase methods, as outlined in the table above. That includes a Visa/Mastercard linked to your bank account, usable only after you’ve provided identity documents and passed Know Your Customer (KYC).

Kucoin Image 7

Fiat withdrawal and deposit fees
DepositWithdrawal
1.8%1-10 (USDT)
Crypto withdrawal and deposit fees
DepositWithdrawal
BTC: 0BTC: 0.0005
ADA: 0ADA: 1
ETH: 0ETH: 0.004

What is it like to use KuCoin?

KuCoin is a progressively improving cryptocurrency exchange. From the time of its launch in 2017 to the present, the team has been constantly innovating, and integrating novel features and improvements. In general, KuCoin gives the user a fun user experience with a multitude of ways of engaging in the app on a daily basis. For example, users that hold KCS in their account are entitled to a portion of the fees charged by the exchange. Additionally, there are daily, weekly, monthly and seasonal promotions and campaigns for users to earn rewards. These promotions come in the form of raffles, surveys or daily check-ins that make users eligible to receive a variety of rewards, typically in the form of cryptocurrency.

Does KuCoin have good customer support?

KuCoin has decent customer support due to its variety of support mechanisms. Users are typically able to find their own answers through KuCoin’s comprehensive FAQ. However, if the query can only be solved using the help of KuCoin staff then users will need to submit a form, enter a live chat or ask a question on a forum with other users.

The contact form is designed to narrow down the support request, suggest an FAQ topic, and if need be, connect the user with the necessary support staff. Similarly, the instant chat mechanism begins with the user interacting with a support bot, only being connected with a human being in the event that the bot cannot solve the query.

While reports of customer service vary online, the general consensus is that KuCoin staff are supportive and generally able to solve issues faced by users. However, there are also a number of negative anecdotes from users stating that they’ve permanently lost funds due to transaction or technical errors.

Support offeredWait times
Contact Us form6+ hours Average wait time based on the company website.
Live chatInstant – 2+ hours
Forum1 hours+
FAQInstant

List of services on KuCoin

Trading on KuCoin

The KuCoin earn platform is for generating additional income on cryptocurrencies that you own. But the earn platform is not the only way to earn more cryptocurrencies from KuCoin. Users are also able to create trading bots, receive airdrops or participate in daily, weekly, monthly or seasonal promotions to entitle themselves to rewards. For a full breakdown of the number of ways to earn cryptocurrency on KuCoin, check out our earning on KuCoin review.

Borrowing on KuCoin

Users are able to use their cryptocurrency as collateral to take out a loan. This may be done through the margin or futures trading interface. Any time users use cryptocurrency as collateral to secure a loan they are risking being liquidated and losing the underlying collateral. Borrowing money against a volatile asset like cryptocurrency is considered to be high risk and should only be done by professional or advanced traders.

Promotions on KuCoin

KuCoin has no shortage of promotions. On any given day, week or month, users can access promotions on KuCoin via the “More” tab. For example, users may get airdropped tokens if they’re holding a particular kind of asset. Additionally, they may log into the app to claim a daily participation reward, able to be redeemed for USDT or other tokens. Lastly, a trading competition is always taking place, allowing users to compete for highest volume or most profit gained. Check out Finder’s review on KuCoin promotions for more information.

Is KuCoin safe? / trust rating

KuCoin has had a bumpy road with respect to the level of trust it attained with its user base. However, despite past hacks and reports of missing funds, KuCoin provides many opportunities to secure individual accounts which increases trust in the overall exchange.

Regardless of the shortcomings, KuCoin maintains and implements the latest security standards from an individual user account perspective. Users are encouraged and walked through the process of setting up 2-factor authentication (2FA), a safety phrase, a trading password, segregated accounts, whitelisted crypto addresses and whitelisted IP addresses. This adherence to the latest security standards improves KuCoin’s overall trust rating.

KuCoin has released no official third-party security audits or insurance providers.

Past hacks

The most notable hack on KuCoin occurred in September 2020 when hackers stole close to US$200 million worth of cryptocurrencies from KuCoin wallets. However, most of these tokens were able to be frozen, destroyed and reissued into KuCoin’s possession. The ability to essentially reverse the hack through direct means calls into question whether or not KuCoin or these projects inhabit the quality of immutability present within cryptocurrencies such as Bitcoin.

Other cohorts of users report funds being missing or failing to be credited to their account after a deposit. While many of these stories are anecdotes, they have eroded trust in KuCoin enough to bring fault to their reputation as being a trusted cryptocurrency exchange.

Signing up on KuCoin

Signing up for KuCoin exchange is easy and can be done in just a few simple steps. It should be noted that identity verification is not required for those wishing to trade already-owned crypto assets on the exchange. Simply sign up and deposit assets to begin trading.

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Supported Cryptocurrencies

BTC, BCH, DAI, ETC, ETH, BAL, BCH, LTC, ADA, SOL

Supported Cryptocurrencies

BTC, ETH, LTC, ETC, DASH, BCH, XLM, NEO, EOS, MIOTA & 10+ more

Deposit methods

Bank transfer (ACH), Debit card, PayPal, Wire transfer, Apple Pay

Deposit methods

Wire transfer, Online banking

Trading Fee

Fees vary

Trading Fee

Fees vary

Withdrawal Fees

Instant Card Withdrawal: Up to 1.5% of the transaction plus a minimum of $0.55
Outgoing Wire Transfer: $25
Fees vary by location and payment method.

Withdrawal Fees

None. Minimum withdrawal amount is $50.

Kucoin FAQs

Are there any deposit or transfer limits with Kucoin?

No. There are no limits on any KuCoin transactions.

Do I need to verify my identity to start trading on KuCoin?

No. You can simply sign up and verify your email address then deposit cryptocurrencies to start trading.

How long do transfers take with Kucoin?

Deposit and trade times may vary by currencies but shouldn’t take any longer than the usual transfer times for that currency.

Withdrawal times may vary depending on the amount. If your withdrawal amount is less than (fee x 100,000), it should be processed immediately. If it’s more than that, it might take some time.

Can I store my cryptocurrency on KuCoin?

Yes, although it’s typically safer to hold your coins in cold storage in a hardware wallet.

Next steps

You should carefully consider the features of KuCoin before deciding whether it suits your needs. If you want to proceed, simply start your sign up for KuCoin with the green button below.

Go to KuCoin's website
Disclaimer: Cryptocurrencies are speculative, complex and involve significant risks – they are highly volatile and sensitive to secondary activity. Performance is unpredictable and past performance is no guarantee of future performance. Consider your own circumstances, and obtain your own advice, before relying on this information. You should also verify the nature of any product or service (including its legal status and relevant regulatory requirements) and consult the relevant Regulators' websites before making any decision. Finder, or the author, may have holdings in the cryptocurrencies discussed.

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4 Comments

  1. Default Gravatar
    Hina
    October 10, 2018

    How can I buy Electroneum?

    • Avatarfinder Customer Care
      Jhez
      October 10, 2018

      Hello Hina,

      Thank you for your comment.

      If you’re referring to buying Electroneum in Kucoin, open a Kucoin account first. After creating an account, transfer Ethereum from Coinbase to Kucoin (you must have a coinbase account with Ethereum in it).

      – Go to your Coinbase account and click on Accounts at the top of the page.
      – Next, scroll down and click on Ethereum. Then, click on Send.
      – Now you need to enter the Kucoin wallet address that you want to send the funds to.
      – In Kucoin, click on Assets.
      – In the search box, enter Ethereum and then click on Deposit.
      – You will now be asked to install Google Authenticator. Click Next and then follow the instructions. This is important and adds extra security to your account.
      – Once you have set up Google Authenticator, go back to step five by clicking on Deposit. You will then see the warning message. This is to make sure you are depositing the correct coin (which in our case is Ethereum). Then click Confirm.
      – You will now see your unique Ethereum wallet address for Kucoin. Copy it to your clipboard.
      – Now, go back to Coinbase and paste the address into the required field. Once you click Send, your Ethereum coins will be sent to your Kucoin account. This can take up to 10 minutes to complete.

      To Buy Electroneum on Kucoin, please see the continuation below:
      – Once your Kucoin account is funded with Ethereum, click on Markets at the top of the page.
      – Next, click on ETH and then in the search box enter ETN then click on ETN/ETH.
      – You are now on the main trading screen for the Electroneum/Ethereum exchange! Look for the green buying box in the bottom right part of the page.
      – Now, click on the blue Best Price link and enter the amount of Electroneum coins you want to buy.
      – Finally, to complete your trade, click on the green BUY As you clicked on best market price, your trade should complete within a couple of seconds.

      I hope this helps. Should you wish to have real-time answers to your questions, try our chatbox on the lower right corner of our page.

      Regards,
      Jhezelyn

  2. Default Gravatar
    Georsadler
    August 10, 2018

    Is there a daily limit to the number of times you can buy and sell a crypto?

    • Avatarfinder Customer Care
      Charisse
      August 17, 2018

      Hi Georsadler,

      Thank you for leaving a question on Finder.

      Trading limits may vary from one exchange platform to another. There are some exchange platforms which have daily trading limits while some would base their limits on your level of verification. If you are referring to KuCoin, they currently do not have any daily buy/sell limit.

      If you are looking to buy a large amount of cryptocurrency, you can choose to either purchase through a traditional cryptocurrency exchange or to use an over-the-counter (OTC) exchange. Remember to check the pros and cons of each platform to see which one might be right for you.

      Hope this helps!

      Cheers,
      Charisse

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