Coinbase review

Buy and sell cryptocurrency at one of the world's biggest beginner-friendly exchanges.

  • Supports a wide range of cryptocurrencies for easy buying and selling.
  • Fees can be high through the standard platform.

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23

Fiat currencies

216

Cryptocurrencies

Details

Product Name Coinbase Digital Currency Exchange
Fiat Currencies USD, EUR, GBP, CAD, MXN, HRK, CZK, DKK, CLP, BGN & 13 more
Cryptocurrencies BTC, BCH, DAI, ETC, ETH, BAL, BCH, LTC, ADA, SOL & 207 more
Deposit Methods Bank transfer (ACH)
Debit card
PayPal
Wire transfer
Apple Pay
Trading Fee Fees vary
Deposit Fees Credit/debit card: 3.99%
Bank Transfers (SEPA): None
Faster payments: None
PayPal: 2.5%
Fees vary by location and payment method.
Withdrawal Fees Instant Card Withdrawal: Up to 1.5% of the transaction plus a minimum of $0.55
Outgoing Wire Transfer: $25
Fees vary by location and payment method.

Pros

  • Large selection of cryptocurrencies
  • Offline crypto storage
  • Strong customer reviews

Cons

  • Transaction fees vary
  • Minimum balances apply
  • Customer service ratings remain poor in platform reviews

Coinbase is a San Francisco-based cryptocurrency exchange platform launched in 2012 by computer engineer Brian Armstrong and Goldman Sachs trader Fred Ehrsam.

They founded the exchange to buy and sell Bitcoin. However, the exchange has grown beyond Bitcoin to support hundreds of digital assets and provides services such as spending, trading and earning.

Coinbase is the largest cryptocurrency exchange in the United States. In April 2021, Coinbase became publicly traded via a listing on the NASDAQ, found under the ticker COIN. As the first cryptocurrency exchange to go public, it represented a new milestone for the industry.

Coinbase has an advanced trading platform called Coinbase Pro that offers lower fees and more trading options. Pro is automatically available for free once you sign up to Coinbase.

  • If this is your first exchange: Coinbase is easy to sign up for and has a user-friendly interface that makes buying your first cryptocurrency easy. There are many different coins and tokens available.
  • If you’re switching exchanges: Coinbase has a debit card that lets you spend cryptocurrency anywhere Visa is accepted. Fees on Coinbase are higher than some competitors unless using Pro.

Coinbase pros and cons

Pros

  • Coinbase has an insurance fund.
  • It supports over 100 cryptocurrencies.
  • It has a Visa debit card.

Cons

  • Coinbase fees are high compared to other exchanges.
  • Customer service is slow.
  • It had a hacking incident in October 2021.

Disclaimer: This page is not financial advice or an endorsement of digital assets, providers or services. Digital assets are volatile and risky, and past performance is no guarantee of future results. Potential regulations or policies can affect their availability and services provided. Talk with a financial professional before making a decision. Finder or the author may own cryptocurrency discussed on this page.

Verdict: Is Coinbase any good?

Yes, Coinbase is a good cryptocurrency exchange and is one of the top exchanges in the world by volume for a reason. It offers a large selection of coins and tokens for buying and selling.

There are a variety of ways for users to earn extra cryptocurrency for free through the platform including through staking and learning. There’s a Visa debit card available for users in many countries including the US and UK.

Getting verified is a streamlined process, and there are options on the platform for beginners and advanced users. Fees can be high through the basic platform but are competitive within the platform’s Pro version, which is free to access once you’ve been verified.

The volume on the exchange makes it easy to quickly buy or sell at any time.

What to know about Coinbase

Coinbase is one of the most-used cryptocurrency exchange platforms on the market. It offers over 100 crypto assets and tokens for users to buy, sell and trade. The platform has a user-friendly interface, and offers features such as staking and earning.

Trading fees can be high when trades are done on the basic platform rather than the Pro platform to which users get automatic access. This is not told to users when they sign up. Coinbase gives users the ability to spend cryptocurrency with their Coinbase card but also charges a 2.49% fee for any transaction not done in its USDC stablecoin.

Finder ratings

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Supported cryptocurrencies

Coinbase supports more than 100 assets that users can buy, sell and trade on the platform. Here are some of the supported coins and tokens:

  • Ampleforth
  • Bitcoin
  • Bitcoin Cash
  • Chainlink
  • Compound
  • Crypto.com
  • DAI
  • Decentraland
  • Dogecoin
  • EOS
  • Ethereum
  • Litecoin

Ripple (XRP) is missing from the list of cryptocurrencies supported by Coinbase. The platform suspended the trading of XRP when the SEC took Ripple to court.

Transferring fiat and cryptocurrency

When depositing crypto coins and tokens onto Coinbase there are no fees apart from the network fee required by the blockchain. Withdrawing cryptocurrency to an external wallet only costs the network fee as well.

Withdrawing fiat currency can incur a 1% fee plus the network fee when converting cryptocurrency directly to cash. Withdrawing and depositing fiat directly has varying fees that depend on the user’s location and method used. Wait times vary as well but can be seen below.

How long do international deposits and withdrawals take?

EUR deposits and withdrawals are processed with SEPA transfers. CAD transfers are processed via EFT and Interac. We have included the average processing times for transfers below. Note that rare circumstances such as bank holidays may result in longer-than-normal processing times.

Transferring euros (SEPA)

Deposit processing time: Two to three busines days
Withdrawal processing time: One ot two business days

Transferring CAD (EFT or Interac)

Deposit processing time: Three to four business days via EFT, instant via Interac
Withdrawal processing time: One to two business days

Transferring SGD

Deposit processing time: Instant
Withdrawal processing time: Two to three business days for normal withdrawals; same-day processing available for a $2.99 fee

Note: Your bank’s fees for deposits may vary. For withdrawals there is a fee of €0,15 for SEPA withdrawals. For Canadian users, there is a $1 fee to deposit or withdraw CAD.

Fees and costs

Coinbase has fairly high trading fees on its standard platform because it includes a spread in the price when traders use “Trade” to buy or sell cryptocurrencies, as well as in the exchange rate when it converts cryptocurrencies. When using the Pro platform these fees are instead 0.5% for both maker and taker trades and can be reduced through increased trading volume. All fees users have to pay are disclosed during the transaction, there are no hidden fees.

Fiat withdrawal and deposit fees
DepositWithdrawal
ACH – FreeACH – Free
Wire (USD) – $10 USDWire (USD) – $25 USD
Debit/credit cards – 2%
SEPA (EUR) – €0,15 EURSEPA (EUR) – €0,15 EUR
Swift (GBP) – FreeSwift (GBP) – £1 GBP
Crypto withdrawal and deposit fees
DepositWithdrawal
Network feeNetwork fee

FCA status

Despite Coinbase having a registered business in the UK, it is not currently on the Finanical Conduct Authority’s (FCA) cryptoasset register. Crypto trading isn’t regulated, but the FCA keeps a register of firms and they must pass checks for anti-money laundering and anti-terrorism activity.

What is it like to use Coinbase?

Coinbase has designed its user interface, prompts and overall platform to be easy and usable for complete newcomers. Below are some of the interactions encountered on the exchange.

Getting started/KYC. You’ll need to create an account, including providing Know Your Customer (KYC) information. After that a funding method will be required.

Coinbase Getting Started Page

Buy/sell/convert. Easy to use options for buying, selling and converting cryptocurrency. A spread is charged when using this method for trades.

Coinbase Sell
Coinbase Convert
Coinbase Buy

Promotions. Coinbase offers lots of promotions such as its learning program and referral program. Users can invite friends and receive a bonus when they sign up.

Coinbase Promotions

Learn and Earn. Coinbase’s Learn and Earn program lets you learn about cryptocurrency. Watch videos and take quizzes in order to receive free cryptocurrency as a reward.

Coinbase Learn And Earn

Coinbase Card. The Coinbase Card allows you to spend any cryptocurrency in your Coinbase wallet and earn rewards for each purchase. There is a 2.49% fee for all purchases made if not made in USDC.

Coinbase Card

Does Coinbase have good customer support?

Coinbase has live chat customer support available on its website. There’s also a phone number for support on the Coinbase card or to lock an account if there is suspicious activity.

Otherwise, Coinbase provides a knowledge base and an automated response system for answers via form replies. Users can also email Coinbase support directly and typically you’ll receive a reply in one to three days. Response times have been reported to be slow for many users.

List of services on Coinbase

Trading

Trading is the main service of the exchange. Buy, sell or convert cryptocurrency instantly using the easy to use options available through the main platform. These transactions incur a price spread. On the Pro platform traders can set limit orders, stop loss, or buy and sell at market price. Though it may be more intimidating for newcomers to use the Pro version, it’s free to access and comes with the added benefit of lower trading fees and no price spread.

Earning on Coinbase

Coinbase lets you earn cryptocurrency via staking. Stake assets like Tezos, Cosmos, Algorand and Ethereum and earn up to 5% interest. Staking these assets will give users a yearly return which can be compounded or spent elsewhere.

Users can also earn free cryptocurrency through the learning program. This involves traders learning about a specific crypto asset and answering a simple quiz in exchange for a portion of the coin or token of topic. For more information, check out Finder’s earning on Coinbase review.

Coinbase Visa debit card

Coinbase Card is a Visa debit card that lets you spend any cryptocurrency in your Coinbase portfolio or USDC anywhere Visa is accepted. Earn up to 4% in cryptocurrency rewards for every purchase.

The card is free but there is a 2.49% fee for all non-USDC payments. The Visa card is available in 28 countries including the UK and US.

Trust rating

Until October 2021, Coinbase had been free of any hacking incidents. While that is no longer the case, the incident was handled well. Coinbase has a long history of trustworthiness before the incident, including regular security audits and insurance policies in place to protect users.

Past hacks

In October 2021, the accounts of about 6,000 customers were hacked and their funds stolen. Coinbase reimbursed users the stolen funds. The hackers exploited a flaw in Coinbase’s SMS account recovery procedure.

Following that, the hackers would have required the users’ personal information. There was no evidence that the users’ personal information was stolen from Coinbase, meaning that information was phished from the affected users. This is the only incidence of a hack at Coinbase.

Security audits

In 2020, Coinbase invited security audit firm Grant Thornton to carry out 2 security evaluations. Coinbase Custody, the cryptocurrency custody arm of the exchange, received a Service Organization Control (SOC) 1 Type 2 and SOC 2 Type 2 audit.

The company said it would continue engaging with audit companies to conduct the SOC audits. By doing so, the company hopes to show clients that it is compliant with various security standards.

Insurance

Coinbase is insured for $255 million. This insurance is solely for coins stored in hot wallets. The policy is put in place by Aon insurance and is sourced from insurance companies in the US and UK. US cash funds are held in banks with FDIC insurance.

Signing up on Coinbase

The sign-up process for Coinbase is a straightforward process. Users must be at least 18 years of age, and can do so following the proceeding steps.

Disclaimer: Cryptocurrencies are speculative, complex and involve significant risks – they are highly volatile and sensitive to secondary activity. Performance is unpredictable and past performance is no guarantee of future performance. Consider your own circumstances, and obtain your own advice, before relying on this information. You should also verify the nature of any product or service (including its legal status and relevant regulatory requirements) and consult the relevant Regulators' websites before making any decision. Finder, or the author, may have holdings in the cryptocurrencies discussed.

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15 Comments

  1. Default Gravatar
    Glenda
    December 23, 2018

    Can I open an account and sell my bitcoin and hold it in US dollars until I open a US bank account?

    • Avatarfinder Customer Care
      Joshua
      December 23, 2018

      Hi Glenda,

      Thanks for getting in touch with finder. I hope all is well with you. :)

      Yes, you can hold your money in Coinbase and withdraw it when you are ready. Usually, withdrawal of money is done through wire transfer.

      I hope this helps. Should you have further questions, please don’t hesitate to reach us out again.

      Have a wonderful day!

      Cheers,
      Joshua

  2. Default Gravatar
    Afolabi
    September 27, 2018

    Hi,
    Please i would like to know whether coinbase has minimum/limit of amount to be received into ones wallet, especially ETH. I received some amount of GWEI from a gaming app, which reflected on Recent Activity of my wallet but never reflected on my wallet balance. Can you enlighten me please.
    Thanks

    • Avatarfinder Customer Care
      Joshua
      October 1, 2018

      Hi Afolabi,

      Thanks for getting in touch with finder. I hope all is well with you. :)

      Coinbase does not specifically mention the transfer limits on their website. However, the company says it determines your limits based on your account details, which also include verification and successful purchases made on the account.

      if your coin isn’t in your wallet yet, you may want to wait for a few days. If after waiting, the coin is still not in your wallet, then you might want to directly get in touch with Coinbase.

      I hope this helps. Should you have further questions, please don’t hesitate to reach us out again.

      Have a wonderful day!

      Cheers,
      Joshua

  3. Default Gravatar
    Brian
    February 1, 2018

    I am trying to open an account but my debit card keeps getting rejected. Can you give me a reason? Thanks

    • Avatarfinder Customer Care
      Joanne
      February 20, 2018

      Hi Brian,

      Thank you for visiting finder, we are a financial comparison website and general information service.

      A CVN error can appear when the numbers you entered cannot be successfully verified with your card’s issuing bank or if it is card type that Coinbase does not support.

      In order to fix this error, you need to make sure that you have entered your 16 digit card number, as well as the 3-4 digit security code on the back of your card correctly.

      At this time, Coinbase can only accept Visa or MasterCard credit and debit cards with the residential billing addresses. Discover, American Express, or prepaid cards of any type are not supported as of today.

      For further questions you may need to reach out to Coinbase.

      Cheers,
      Joanne

  4. Default Gravatar
    FLOYD
    January 26, 2018

    HOW CAN I PURCHASE LUMENS(XLM)?

    • Default Gravatar
      joelmarcelo
      February 6, 2018

      Hi Floyd,

      Thanks for leaving a question on Finder. You can check out our guide on where and how to purchase Lumens. If you need anything else, send us a message anytime.

      Cheers,
      Joel

    • Default Gravatar
      joelmarcelo
      January 26, 2018

      Hi Floyd,

      Thanks for leaving a question on finder. Our guide on how to buy, sell or trade Stellar Lumens (XLM) will provide information on how the Stellar network works and how you can use Lumens.

      If you have further questions, we are always glad to help.

      Cheers,
      Joel

  5. Default Gravatar
    Eleanor
    January 22, 2018

    Every time I click on “create an account” I get the same page over again and still don’t know how to create an account.

    • Default Gravatar
      Ash
      January 30, 2018

      Hi Eleanor,

      Thank you for reaching out to us.

      To make your account on Coinbase through our page above, kindly click on the green ‘Go to site’ button to be redirected to their webpage. Once you are on their homepage, at the right top corner you will see ‘Sign up’. Upon clicking it, you will need to fill-in the needed details to ‘Create your account’.

      If error still persists, you can try these troubleshooting guide below:

      *Clear your cache/ browsing history
      *Use different browser/ update the version of your current browser
      *Use a different device (e.g. if you are using a mobile handset, switch to laptop or desktop)

      I hope this helps.

      Please do not hesitate to reach out to us again if you have additional questions.

      Cheers,
      Ash

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