One of the best platforms we’ve reviewed with advanced tools, hundreds of coins and strong security — but no phone support.
Crypto.com delivers one of the most complete crypto platforms on the market, appealing to both beginners and advanced traders alike. Users can buy, trade, stake and even earn interest on both crypto and cash without leaving the app. The exchange supports over 440 cryptocurrencies, offers deep liquidity and provides advanced trading tools alongside unique products such as CFTC-regulated derivatives, prediction markets and zero-commission stock trading. However, it’s not available in New York, and it doesn’t provide phone support.
| Product Name | Crypto.com App |
| Fiat Currencies | USD, EUR, GBP, COP, CHF, HKD, SGD, AUD, CAD, KRW, SEK, CNY, TRY, RON, JPY, NOK, MYR, BRL, DKK, ZAR, BGN, THB, INR, TWD, PHP, IDR, MOP, MDL, SAR, MXN, CLP |
| Cryptocurrencies | BTC, ETH, XRP, BCH, EOS, XLM, LTC, ADA, UNI, ETC & 432 more |
| Deposit Methods |
Bank transfer Credit card Debit card PayPal Wire transfer Fedwire Apple Pay Google Pay SWIFT |
| Trading Fee | Maker fees: 0% to 0.25% Taker fees: 0.5% to 0.15% |
| Deposit Fees | None |
| Withdrawal Fees | Fees vary |
“Best for all” is not a recommendation we make often — or lightly — but it’s hard to find a platform that scores better, according to our in-house methodology. Crypto.com comes with just about every bell and whistle that exchanges offer these days: staking, advanced trading charts, a self-custody wallet and a crypto prepaid card with cash back.
App reviews from new crypto traders often say the platform is easy to navigate and that the signup process was very straightforward. Those even initially reluctant to sign up say they were glad they chose the exchange.
Advanced users can enjoy deep liquidity and ultra-low latency while trading over 440 cryptocurrencies and over 480 trading pairs. The Market Maker and VIP programs also provide exclusive fee discounts, invitations to industry events, professional market analysis and around-the-clock dedicated client support.
Crypto.com stands out with so many offerings that it’s difficult to list them all.
Crypto.com offers a robust suite of tools that lets users trade, swap and earn in multiple ways — all within a single integrated platform.
Crypto.com combines regulatory safeguards, cold storage security and insurance coverage to help protect users and their investments.
While crime insurance is slowly becoming more common in the crypto space, it’s still a rare find among most platforms — especially with all these other features combined.
Crypto.com caters to a wide spectrum of crypto traders with its extensive coin selection. The exchange supports hundreds of assets — from well-known names like bitcoin (BTC), ether (ETH) and XRP (XRP) to smaller, harder-to-find tokens such as Cosmos (ATOM), Banana (BANANA) and Tectonic (TONIC).
This depth of choice makes it suitable for newcomers building a basic portfolio as well as experienced traders seeking exposure to lesser-known projects.
Crypto.com even features its own native token, CRO. By staking the Crypto.com coin, users can earn higher interest rates, lower their trading fees and unlock premium Visa card tiers that offer cash back, lounge access and subscription rebates. CRO can also be used for payments, liquidity provision and yield opportunities in the Crypto.com App, Exchange and DeFi Wallet.
For active users, holding CRO effectively enhances rewards, reduces costs and grants access to exclusive perks within the broader Crypto.com ecosystem.
Crypto.com offers so many features that it’s difficult to find any drawbacks — but there are a few.
While it’s available in the 49 other states, Crypto.com isn’t available in New York — one of the most stringent financial regulatory environments in the world. Those residing in the Empire State will need to check out one of the few platforms registered there for trading crypto, including Gemini, Public or Robinhood.
While Crypto.com offers live chat in under 10 minutes and a robust library of educational resources, there’s no direct phone number to call if you’re experiencing technical difficulties. Some crypto traders may find this feature lacking, as urgent or complex issues may be easier to explain over the phone than by chat.
If you prefer phone support when dealing with trading issues, you’ll have to check out platforms like Coinbase or Kraken, where you can talk to a live person.
Crypto.com is a legitimate cryptocurrency exchange that serves over 100 million customers globally across more than 90 countries. The platform employs two-factor authentication (2FA) using time-based one-time passwords that refresh every 30 seconds. It also maintains $120 million in insurance coverage for digital assets held in cold storage, protecting against physical loss, theft and damage.
However, in January 2022, the platform confirmed that a high-profile cybersecurity attack resulted in around $34 million in stolen crypto across 483 accounts.(1) Crypto.com fully reimbursed the affected accounts, and it has since worked to enhance its security infrastructure.
In August 2024, the Securities and Exchange Commission (SEC) sent Crypto.com a Wells Notice, which is sent to a company when the agency’s staff intends to recommend enforcement action against it. In October 2024, Crypto.com filed a lawsuit against the SEC, contending that it had expanded its jurisdiction beyond statutory limits, among other accusations. In March 2025, the SEC closed its investigation of Crypto.com with no enforcement action against the platform, and Crypto.com dropped its lawsuit.(2)
Crypto.com supports over 440 cryptocurrencies, including many popular coins. However, a few notable ones are missing from its lineup, including TRON and USDe.
Signing up for Crypto.com is fairly straightforward and will only take a few minutes. However, identity verification may take a few hours to a few days before you can access all the platform’s features.
Crypto.com is not accredited by the Better Business Bureau (BBB), which awards the platform with an F rating for failing to respond to over 550 complaints lodged against it. On Trustpilot, it scores a meager 1.4 out of 5 stars. Common complaints include high fees, difficulty transferring funds and hackers using Crypto.com’s branding in phishing attempts via email and text — the last of which isn’t really the platform’s fault.
However, Crypto.com scores much better on mobile reviews. It earns a 4.7 rating on iOS and a 4.5 rating on Android on nearly a million combined reviews. Positive feedback praises the easy navigation, smooth signup process and the plethora of advanced features and trading tools.
| BBB accredited | No |
|---|---|
| BBB rating | F |
| BBB customer reviews | 1.13 out of 5 stars, based on 79 customer reviews |
| Trustpilot score | 1.4 out of 5 stars, based on 9,126 customer reviews |
| App Store Score | 4.7 out of 5 stars, based on 321,800 customer reviews |
| Google Play Score | 4.5 out of 5 stars, based on 634,300 customer reviews |
| Customer reviews verified as of | 15 October 2025 |
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Disclaimer: Cryptocurrencies are speculative, complex and involve significant risks – they are highly volatile and sensitive to secondary activity. Performance is unpredictable and past performance is no guarantee of future performance. Consider your own circumstances, and obtain your own advice, before relying on this information. You should also verify the nature of any product or service (including its legal status and relevant regulatory requirements) and consult the relevant Regulators' websites before making any decision. Finder, or the author, may have holdings in the cryptocurrencies discussed.
Holly Finder
Copy Editor
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