We value our editorial independence, basing our comparison results, content and reviews on objective analysis without bias. But we may receive compensation when you click links on our site. Learn more about how we make money from our partners.

Figure mortgage refinance review

Last updated:  

You can get approved in only 10 minutes, and a loan in as few as 10 days.

Figure seeks to make refinancing quick and easy. Its application is completely online, and it boasts turnaround times that can beat out other providers by more than 20 days. The catch? It’s not available in every state.

Details

Loan types Refinance
Minimum credit 600
Available States AK, AL, AZ, CA, DE, FL, GA, IA, ID, IN, KS, KY, LA, MA, MI, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, OH, PA, SD, TN, WA, WI, WV

Pros

  • Quick close times
  • Completely online application
  • Chat support six days a week

Cons

  • Limited state availability
  • You have to use your bank login information
  • No specialized refinance
The Better Business Bureau (BBB) profile for Figure is relatively new, having only been opened in October of 2018. As of October 2019, because it’s such a new business and didn’t respond to two complaints, it received an F rating from the BBB. It averages two out of five stars from eight user reviews. The limited complaints revolve around advertisements and application rejections.

Figure's Trustpilot page paints a much better picture. It has a rating of 5 out of 5 stars from over 400 reviews, with only 4% of customer ratings falling below Great. And when it comes to praise, customers are generally satisfied with the speed of the application and approval process and professionalism of the representatives.

What can I expect when I refinance with Figure?

When you refinance with Figure, you’ll find some features that you’d expect to get with a regular bank and then some.

  • Preapproval. Apply for preapproval without a hard check on your credit. The process allows you to get a quote with the rates calculated based on the information you give about your credit, income, house and the loan you’re looking for.
  • Maximum refinance amount. The maximum Figure provides is $1.5 million, with a maximum of $500,000 in cash back, but this may be lower depending on your creditworthiness, income, debts and the property value, among other things.
  • Accepted loan-to-value ratios. You can borrow up to 80% of your home’s value, up to the maximum amount.
  • Flexible repayments. Figure allows you to pay off your loan at any time without a prepayment fee, but interest-only payments aren’t available.

Typical costs and fees

Fees for a refinance with Figure are fairly similar to those you encounter during the mortgage process. Your estimate will have a detailed list of the fees Figure charges, including:

  • Origination. Figure charges an origination fee that’s typically close to 1% of the loan amount.
  • Third party. Appraisal, recording and title fees are charged by third parties and are affected by the service provider and your location.
  • Escrow. There is an initial fee to set up your escrow account, and you’ll pay into it each month once you start making mortgage payments.

Do I qualify for refinancing with Figure?

The one hard eligibility requirement that Figure gives is a minimum credit score of 600. If your credit score falls short, check out other providers.

Apply for prequalification on the Figure website. Prequalification doesn’t affect your credit, and it takes a few minutes.

How to apply

The refinance application is completely online, and a decision can be made in a matter of minutes.

  1. Go to the Figure website
  2. Under Products click Mortgage refinance
  3. Select Find my rate
  4. Fill out your address, information about the loan, your personal information including date of birth and income and select I agree
  5. Go over your rates and choose your offer
  6. Verify your identity
  7. Review documents
  8. Add any signers
  9. Detail your income, assets, declarations and liabilities
  10. Submit your application

Pros and cons

Weigh the good and the bad of using Figure to refinance your loan:

Pros

  • Quick close times. The minimum time to close is 10 days for digital and manual closing.
  • Completely online application. Apply online without ever leaving home.
  • Chat support six days a week. Get answers to any of your questions online, Monday through Saturday from 6 a.m. to 6 p.m. PT.

Cons

  • Limited state availability. Refinancing through Figure is not available in every state.
  • You have to use your bank login information. While Figure doesn’t store your bank account login information, it requires it to verify your assets.
  • No specialized refinance. If you’re looking for a VA mortgage refinance or FHA Streamline, you’re out of luck with Figure.

Compare other mortgage lenders

Name Product Min. credit score State availability
Figure Refinance
600
AK, AL, AZ, CA, DE, FL, GA, IA, ID, IN, KS, KY, LA, MA, MI, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, OH, PA, SD, TN, WA, WI, WV
Apply in minutes for a cash-out refinance quote that won't hurt your credit.
Credible Refinance
620
Not available in: AZ, HI, MO, NV, NY, RI, UT, WA, WV
Prequalify in minutes and then compare home refinance options from several top online lenders.
New American Funding
620
Not available in: HI, NY
Loan officers work with you to find the right mortgage to fit your lifestyle and budget.
LendingTree
620
Available in all states
Connect with vetted home loan lenders quickly through this online marketplace.
Axos Bank
620
Available in all states
Explore a full suite of home loan options with this direct online lender.
LoanDepot
620
Available in all states
A nontraditional lender offering impartial guidance on a range of loans.

Compare up to 4 providers

Frequently asked questions

Expert review

Rhys Subitch

Review by


Rhys Subitch is a writer and editor at finder.com who tackles topics across the site. With half a decade of experience researching, editing and writing for a Fortune 500 company, university and several independent publications, Rhys brings readers the most up-to-date and curated info on all things finance.

Expert review

The price of a speedy approval process and closing time is the potentially impersonal feeling of an automated application decision. And it requires you to extend your trust when you provide your bank account login details.

But if you can take that leap of faith, you live in one of the states it serves and you take advantage of its highly-rated customer service, you may find your experience with Figure to be a quick and personable one.

Ask an expert

You are about to post a question on finder.com:

  • Do not enter personal information (eg. surname, phone number, bank details) as your question will be made public
  • finder.com is a financial comparison and information service, not a bank or product provider
  • We cannot provide you with personal advice or recommendations
  • Your answer might already be waiting – check previous questions below to see if yours has already been asked

Finder only provides general advice and factual information, so consider your own circumstances, or seek advice before you decide to act on our content. By submitting a question, you're accepting our Terms of Use and Privacy and Cookies Policy.
Go to site