Edward Jones review

Get in-person support from a financial advisor, but its hefty fees may eat into your investments.

Edward Jones is a unique brokerage firm that provides financial advisors to its clients. Visit one of their offices for an in-person consultation with an advisor regarding your portfolio. But because you get human interaction and personalized advice, Edward Jones comes with high fees.

  • Choose Edward Jones if you want a financial advisor to take care of your investments.
  • Look elsewhere if you’re an active trader or if you want a low-cost automated option.
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1.35%

Annual fee

Details

Annual fee1.35%
Option trade feeN/A
Asset typesStocks, Bonds, Mutual funds, ETFs
Account typesBrokerage, Retirement

Overview

Fees

★★★★★1/5

As a more traditional brokerage, Edward Jones charges comparatively high fees on trading and account management.
Available securities

★★★★★ 5/5

It offers stocks, ETFs, mutual funds, bonds, fixed-income investments and unit investment trusts.
Customer support

★★★★★ 5/5

Contact support by phone, online or visit one of the 15,000 branches and talk to your personal financial advisor.
Mobile app

★★★★★ 3.5/5

Both Android and iOS mobile apps users love that they can track their retirement goals.
Research and tools

★★★★★ 5/5

Personalized advice from financial advisors.
Reliability

★★★★★ 5/5

No major outages have been reported.

To learn how our star ratings are calculated, read the methodology at the bottom of the page.

What investments does Edward Jones offer?

Edward Jones offers a wide selection of securities for investors:

  • Stocks and ETFs. Trade over 65,000 stocks or invest in specific categories of securities with exchange traded funds (ETFs).
  • Mutual funds. Purchase both passive and active mutual funds run by professional money managers.
  • Bonds and CDs. Fixed-income investment products, including municipal, corporate and Treasury bonds, along with certificates of deposit.
  • UITs. Invest in fixed portfolios or unit investment trusts (UITs) comprised of professionally selected stocks and bonds.

Who is Edward Jones best for?

Edward Jones is intended for investors who prefer a hands-off approach to their investments. Work with a financial advisor to build your portfolio based on your financial goals and risk appetite. Otherwise, get your portfolio professionally managed and rebalanced, depending on your account type.

Fees and costs

Edward Jones’s fees and commissions depend upon your account type and size. And its advisory fees are tiered for its Guided Solutions and Advisory Solutions accounts. That means your fees are lower with the more you invest.

Account TypeInvestment MinimumCommissionsAnnual FeeFeatures
Select Transactional Brokerage AccountNone
  • Stocks and ETFs: up to 2.5% of the investment amount ($50 minimum) and $4.95 transaction fee
  • Mutual funds: up to 5.75% sales charge
  • Bonds: up to 2% commission
  • UITs: up to 0.10%
None
  • Investor takes charge to buy and sell securities
  • Work with a financial advisor on when and how to make changes to your portfolio
Guided Solutions Fund Account$5,000None1.35% advisory fee
  • Securities limited to mutual funds and ETFs
  • You and your advisor build a portfolio based on your goals and risk tolerance
  • Automatically rebalances your account annually
Guided Solutions Flex Account$25,000None1.35% advisory fee
  • Build a portfolio with your advisor based on your goals and risk tolerance
  • Get notified when your portfolio strays from your specified asset allocation ranges
  • Make changes and rebalance your portfolio whenever you like
Advisory Solutions Fund Model$25,000None1.35% advisory fee + 0.09% portfolio strategy fee
  • Securities limited to mutual funds and ETFs
  • Financial advisor chooses your investments based on the portfolio you select
  • Teams of portfolio analysts monitor and adjust your portfolio
  • Automatically rebalances your portfolio
Advisory Solutions UMA Model$500,000None1.35% advisory fee + 0.19% portfolio strategy fee
  • Financial advisor chooses your investments based on the portfolio you select
  • Teams of portfolio analysts monitor and adjust your portfolio
  • Edward Jones helps identify tax management opportunities
  • Automatically rebalances your portfolio

How do I sign up?

You’ll need to connect with a financial advisor to open an Edward Jones account. Here’s how to find a financial advisor near you.

  1. Head to the Edward Jones website.
  2. Choose Find a financial advisor button in the top right-hand corner.
  3. Enter your city, state or ZIP code and select Search results.
  4. Hit Learn more to read each advisor’s profile and contact information.

Eligibility

To qualify for an Edward Jones account, you’ll need to be:

  • A US citizen
  • At least 18 years old

Required information

During the application process, it’s best to have the following details handy:

  • First and last name
  • Valid US address
  • Email
  • Phone number
  • Social Security number
  • Bank account info
  • Income and financial info

Research tools

While Edward Jones equips you with a financial advisor to make investment recommendations, you also have access to basic stock market news to do your own research. Investors can access:

  • Daily market snapshots. Get the headlines and highlights of today’s market session.
  • Weekly market wrap-ups. See how the market performed during the week at the end of Friday’s market close.
  • Quarterly market outlooks. Read up on recent activity in the capital markets in an exclusive Edward Jones quarterly report.
  • Stock quotes. Get instant market data from Thomson Reuters.
  • Watchlists. Monitor your favorite companies and mutual funds.
  • Market Pulse reports. Stay informed on the latest market movements.

Pros and cons

Pros

Here’s what makes Edward Jones stand out from the competition.

  • Local financial advisors. Edward Jones offers financial guidance for every account type.
  • Range of control. Investing solutions that let you choose how hands-on you want to be with your account and trading activity.
  • Low account minimums. While many financial advisory firms have investment minimums, Edward Jones doesn’t require a minimum account balance work with a financial advisor.

Cons

Consider these drawbacks before opening an Edward Jones account.

  • Pricey commissions on Select Accounts. You’ll pay steep transaction fees for every trade on its Select Transactional Brokerage Accounts.
  • High management fees on Solutions Accounts. Although its annual advisory fees are tiered, you’ll need a hefty account balance to unlock its lower tiers.
  • No active trading. The platform is geared towards buy-and-hold investors and isn’t designed to actively trade securities.

Is Edward Jones legit?

Yes. Edward Jones was founded in 1922 and has grown to serve over 7 million investors. It has over 15,000 branch office locations in the United States and Canada, with over 18,000 financial advisors ready to serve. Edward Jones offers account protection through the Securities Investor Protection Corporation (SIPC), insuring up to $500,000 for missing securities, including $250,000 for cash claims.

Edward Jones doesn’t have any complaints registered against it on the Consumer Financial Protection Bureau (CFPB). And it’s not currently accredited with the Better Business Bureau (BBB).

Edward Jones reviews and complaints

Edward Jones’s feedback is few and far between and mostly negative.

It holds a 1.36 out of 5-star rating with the BBB based on 14 reviews as of April 2021. And its TrustScore is slightly more optimistic with a 3.3 out of 5-star rating based on one review.

A common anthem among its customers is that the fees are incredibly high, which can easily eat into your investments. And while some clients liked their financial advisor, others found that their financial advisor made some administrative errors when setting up their accounts or had difficulty when trying to transfer their accounts.

How do I contact Edward Jones support?

To touch base with Edward Jones, you’ll need to use its search feature to find a financial advisor near you. Once you’ve identified an advisor you’d like to contact, reach out by:

  • Phone
  • Secure email message
  • Visiting a local branch office

Edward Jones alternatives

Edward Jones lets you meet your financial advisors in person, in the office. That’s what makes it an expensive service. But in recent years, automated investment services have emerged by way of robo-advisors.

Robo-advisors let you set your investment goals and risk preference and then a computer algorithm takes over and allocates your funds accordingly. Because these are automated systems, most of them come with no management fees whatsoever. Robo-advisors can be excellent Edward Jones alternatives if you want someone else to manage your account but without paying high fees.

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Disclaimer: The value of any investment can go up or down depending on news, trends and market conditions. We are not investment advisers, so do your own due diligence to understand the risks before you invest.

Bottom line

Edward Jones is a full-service brokerage firm with access to financial advisors every step of the way. You can choose to execute trades yourself or allow a financial advisory to select your investments based on your account type. But you’ll pay hefty fees, including advisory and portfolio strategy fees.

Shop around to find more competitive investment accounts that also offer face-to-face time with an investment advisor or opt for a robo-advisor to automate your portfolio.

How we rate trading platforms

★★★★★ 5/5 — Excellent

★★★★★ 4/5 — Good

★★★★★ 3/5 — Average

★★★★★ 2/5 — Subpar

★★★★★ 1/5 — Poor

We analyze top online trading platforms and rate them one to five stars based on factors that are most important to you. These factors include fees, securities available for trade, customer support, customer feedback, platform resources and overall reliability.

For a complete breakdown of how we score each category, read the full methodology of how we rate trading platforms.

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