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Better vs. Rocket Mortgage

Compare the home loan programs, fees and requirements of these two lenders.

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Britny Lawhorn
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How do Better and Rocket Mortgage compare?

Better logo
Rocket Mortgage logo
  • Choose this lender for low closing costs
  • Choose something else if you want to pick your loan servicer
  • A good option for borrowers looking for a conventional or FHA loan
  • Consider this lender for its competitive rates.
  • Choose another lender if you need a home equity loan or HELOC.

Read review

Read review Go to Rocket Mortgage site

Loans offered

  • Conventional
  • Refinance
  • Jumbo
  • HELOC
  • FHA
  • VA
  • USDA
  • Conventional
  • Refinance
  • Jumbo
  • HELOC
  • FHA
  • VA
  • USDA

Minimum credit score

Conventional: 620

Conventional: 620

States available

Not available in: HI, MA, MN, NV, NH, VT, VA

Available in all states

Pros

  • Matching technology
  • Better price guarantee
  • 21-day closing commitment
  • Informative website
  • Fast service
  • More flexibility
  • Prepayment is OK
  • Complete your application online

Cons

  • Not available in all states
  • Limited loan types
  • No branch locations
  • Application fee
  • Some loans aren’t available
  • No physical locations

Customer reviews

As of August 2021, Better has a 3.96 out of 5 rating with the Better Business Bureau (BBB) and a 4.4 out of 5 rating on Zillow from hundreds of customers. Better has been accredited with the BBB since 2018 and has a B rating with 146 complaints registered over the last three years. Several BBB complaints are related to Better’s $550 appraisal fee, which is required to lock in the interest rate. Customer reviews — both positive and negative — tend to focus on how automated the loan process is, with several reviewers comparing it to an assembly line. When everything runs smoothly, loans are completed on time and the process is simple. But when there’s an issue, some users complain that it’s hard to get any personalized help.
Rocket Mortgage, previously known as Quicken Loans, also gets pretty high marks from customers. As of December 2021, the company earns a 4.48 out of a 5-star rating on Zillow from over 7,880 reviewers. Satisfied customers mention helpful, attentive and personalized service from loan officers, along with lower-than-expected interest rates and fees. Borrowers also liked Rocket Mortgage’s MyQL to track their loan’s progress. However, some customers were surprised about unauthorized credit inquiries, and others say that loan advisors were pushy when trying to close a loan. While Rocket Mortgage appears to offer good service, it has fairly numerous complaints on the Better Business Bureau website.

Compare mortgage lenders

Compare top brands by home loan type, state availability and credit score. Select See rates to provide the lender with basic property and financial details for personalized rates.

1 - 6 of 6
Updated regularly
Name Product Loan products offered State availability Min. credit score ‎
Zero Mortgage
(NMLS #7872)
Zero Mortgage
Conventional, Jumbo, Refinance
Not available in: AK, ID, KY, MA, NV, NJ, NY, NC, VT, WA
620
See rates
More Info
Conventional purchase and refinance mortgages with zero application, underwriting and processing fees, and zero points.
Rocket Mortgage
(NMLS #3030)
Rocket Mortgage
Conventional, Jumbo, FHA, VA, Refinance
Available in all states
620
See rates
More Info
Streamline your mortgage from quote to final payment — all from your computer or phone.
Morty
(NMLS #1429243)
Morty
Conventional, Jumbo
Not available in: AZ, HI, MA, MO, NV, UT
620
See rates
More Info
Preapproval in minutes and closing in as little as 3 weeks with no origination fees.
LendingTree
(NMLS #1136)
LendingTree
HELOC, Home Equity loans
Available in all states
620
See rates
More Info
Connect with vetted lenders quickly through this free online marketplace.
Veterans United
(NMLS #1907)
Veterans United
Conventional, FHA, VA, USDA, Jumbo, Refinance
Available in all states
620
See rates
More Info
Veterans United stands out from other lenders for its focus on serving the military community.
Freedom Mortgage
(NMLS #2767)
Freedom Mortgage
Conventional, Jumbo, FHA, VA, USDA, Refinance
Available in all states
620
See rates
More Info
A lender that excels in FHA and VA loans, offering low down payment options to borrowers.
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