Customer rating
★★★★★
Satisfaction survey
Customers reported good value and service.
May not be best suited to drivers under 50.
Age Co car insurance review (formerly Age UK)
Age Co specialises in car insurance for older drivers, who are considered a lower risk. Find out what's included in the cover and the pros and cons of the policy.
Age Co policies are designed specifically with those aged over 50 in mind. There are three levels of cover and a range of optional extras, so you can tailor your car insurance policy and pay only for features you want. Find out what’s included and how easy it is to make a claim.
Who is Age Co?
Age Co is the commercial arm of Age UK, the UK’s largest charity dedicated to helping people in later life. Created in April 2009, Age UK provides free information and advice on a range of topics including money, wellbeing, care, travel and work. Through Age Co, it also offers car insurance designed for the over-50s.
Who underwrites Age Co’s car insurance?
Age Co car insurance policies are underwritten by Ageas Retail Ltd, an established international insurance group.
More details can be found in the Age Co car insurance policy document on its website
Compare Age Co car insurance policies
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What are Age Co’s cover options?
Age Co offers three levels of cover.
If you’re not worried about any damage to your own car and just want to be protected against harming other people or their property, you can opt for third party only cover. With Age Co, as well as third party liability, this cover includes using the car abroad, a no claims discount and no claims discount protection (if eligible).
If you would like a higher level of cover, you can choose from the two options below:
| Product Name | Age Co Third Party, Fire and Theft | Age Co Comprehensive |
|---|---|---|
| Damage to your car | ✓ | |
| Damaged windscreen and window glass | ✓ | |
| Fire and theft | ✓ | ✓ |
| Personal accident cover | ✓ | |
| Medical expenses | ✓ | |
| Personal belongings | ✓ | |
| Liabilities to third parties | ✓ | ✓ |
| Using the car abroad | ✓ | ✓ |
| Alternative travel costs | ✓ | |
| No claims discount | ✓ | ✓ |
| No claims discount protection | ✓ if eligible | ✓ if eligible |
| Replacement locks | ✓ | |
| Permanently fitted audio equipment | ✓ |
What optional extras can I add to my policy?
Age Co offers a range of optional extras that you can add to your policy to give you more peace of mind.
- Motor legal protection. Covers legal costs in the event of an accident that wasn’t your fault (where a third party can be identified to claim for uninsured losses and personal injuries).
- Key protection. Covers replacement keys and locks following loss or theft of your car keys. This includes other keys, such as home or office.
- Excess protection. Reimburses you the excess you pay following a car insurance claim.
What is my excess?
An excess is the amount of money you contribute when you make a claim. Your excess amount is influenced by a number of personal factors, like the age and model of your car and the level of experience of the drivers on your policy.
If more than one excess applies, they will be added together.
Full details on your policy excess will be in your policy schedule.
What is the claims process for Age Co?
If you need to make a claim on your Age Co car insurance policy, you can contact the company’s claims team on 03456016687, or +442380621980 if you are calling from abroad.
Age Co’s claims helpline is open 24/7. The claims team will be able to tell you whether your policy covers you for the incident.
Make sure you have your certificate of motor insurance and details of the incident to hand when you call.
Age Co car insurance customer reviews
In Finder’s 2020 customer satisfaction awards, Age Co’s car insurance got 3.5 out of 5 stars, with 13% of customers saying they would recommend the service.
On customer review platform Trustpilot, Age Co as a company has 1.8 out of 5 stars and a rating of “Poor”, based on more than 20 reviews. Things are much brighter on Feefo, where Age Co has 4.6 out of 5 stars based on more than 600 reviews in the past year.
The helpful staff, easy to follow processes and good value were favourites with customers, whereas some complained of unexpected policy cancellations by the company and high quotes (updated December 2020).
Pros and cons for Age Co car insurance
Pros
- No upper age limits
- Access to a 24-hour accident helpline
- Age Co’s Message Relay service gives you the option for a friend or family member to be contacted if you have an accident
Cons
- Key protection requires an extra premium
- Medical emergencies must be reported within 24 hours to be covered
- Might not provide the best cover for younger drivers
Verdict
If you’re a driver aged over 50, it’s worth checking Age Co. Unlike most insurers, Age Co doesn’t have an upper age limit and its comprehensive policy includes a lot of helpful benefits, such as a courtesy car and the Get You Home service (which ensures you arrive home or to your destination if your car isn’t roadworthy after an accident).
For drivers under 50 and particularly very young or new drivers, Age Co may not be the best car insurance option, as it is specifically tailored to older customers. That said, everyone’s circumstance is different, so you could still benefit from getting a quote.
If you have read this review and decided that Age UK is not for you, you can also compare other car insurance policies on the market.
Frequently asked questions
Car insurance ratings
★★★★★ — Excellent
★★★★★ — Good
★★★★★ — Average
★★★★★ — Subpar
★★★★★ — Poor
Our customer satisfaction scores ("Customers say") are based on a survey of 1,654 customers carried out in December 2022.
Learn the details of our methodology and scoring.
The offers compared on this page are chosen from a range of products we can track; we don't cover every product on the market...yet. Unless we've indicated otherwise, products are shown in no particular order or ranking. The terms "best", "top", "cheap" (and variations), aren't product ratings, although we always explain what's great about a product when we highlight it; this is subject to our terms of use. When making a big financial decision, it's wise to consider getting independent financial advice, and always consider your own financial circumstances when comparing products so you get what's right for you.
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