XLN Telecom

XLN Broadband

Find out more about XLN broadband with our useful guide.

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Founded in 2002, XLN Telecom specialise in providing phone and broadband services for small and medium businesses.

XLN focusses on offering low phone rates and reliable broadband. It’s for this reason that XLN now provide broadband to over 120,000 businesses in the UK.

Follow the rest of this guide to find out all you need to know about XLN broadband, and whether they might be the right provider for your business.

What broadband packages does XLN offer?

Find better broadband deals

What is 'line rental'?

When shopping around for broadband deals, it’s easy to be drawn in by an eye-catching ‘£5.99 a month’ deal. What these deals nearly never include is something called ‘line rental’.

Broadband, for the most part, needs a phone line to connect to the internet. BT owns the country’s phone line network, and charges other providers to use the lines. They then pass the cost onto consumers in the form of ‘line rental’.

What comes included with XLN’s broadband packages?

  • Router. XLN offer a free router, this is the same with many providers.
  • Online security. This only comes with the Max package, but is worth mentioning!
  • Fast switching. XLN offer a guarantee on the fastest possible transfer, recognising the importance of staying online for businesses.

What extra add-ons can I buy?

XLN offer a variety of packages that give businesses deals on phones, mobiles, and energy too.

Pros and cons

  • Competitively priced. If you can wade through the advertised costs, it is clear that XLN does offer good value. The trade off is longer contracts and possible poor service (although this is mainly anecdotal).
  • Static IP addresses.
  • Long Contracts. Contracts with XLN can last up to 24 months, longer than your standard 12 or 18 month ones. You may also incur termination fees if you cancel early.
  • Not upfront about hidden costs. XLN has a track record of this, and even from spending extensive time on their site, it is difficult to discern total costs. Instead you are bombarded with the advertised costs, which are very low in fairness.

What is a 'static IP'?

Each device connected to the internet has an “Internet Protocol” address. These are normally “dynamic”, meaning they change over time, or with each connection to a network. A static IP address is always the same, and allows you to access more advanced internet features, such as running a server, hosting a website or setting up a Virtual Private Network (VPN) so your employees can access your server remotely.

Most business broadband plans come with one or more static IPs, and you can generally pay extra to add more to your deal.

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