Stash Invest review

Overview

To learn how our star ratings are calculated, read the methodology at the bottom of the page.

What investments does Stash offer?

While it’s missing a few of the more complex investment products, Stash offers access to the following fundamentals:

• Stocks. Browse stocks neatly categorized by industry, and fractional shares available for less than $1.
• Funds. Invest in short-, medium- and long-term government bonds from the US and around the world.
• ETFs. Align your investments with your principles with ETFs organized by cause, industry and theme.

Who is Stash best for?

Stash markets itself as a platform for beginners. In fact, of its 4 million users, it states that 86% are first-time investors.

But Stash may also appeal to the investor on a mission. It organizes its stocks and ETFs by theme so you can invest in the companies that speak to your investment goals and your personal principles. ETF categories include Bonds, Goods and services, Women Who Lead and Combat Carbon, to name a few.

In addition to its individual brokerage account, Stash also offers retirement accounts, custodial accounts and an online bank account, complete with a debit card that earns rewards and free ATM access. The online bank account comes standard with each Stash subscription, but to access the retirement and custodial accounts, you’ll need to bump up your subscription to the more expensive service tiers.

Designed to make investing simple, Stash is best for first-timers who need guidance and those who want to invest in impact stocks:

• New investors. Stash prides itself on its easy to navigate, beginner-friendly platform.
• Small quantity investors. Fractional shares can be purchased for less than $1.
• Value-based investors. Invest in a selection of missions and causes you care about.

Products and features

Stash offers investing tools and resources that allow you to fully discover what you want to invest in.

• Education library. Even without an account, you can access Stash’s money news, articles about personalized savings, investment profiles and more for free.
• Smart-Stash. This feature allows Stash to monitor your spending and income patterns to determine when you have extra cash to automatically set aside for your investment account.
• Stash Banking. Stash investors can sign up to receive an online bank account with no account maintenance fees and a debit card that offers access to thousands of nation-wide, free ATMs.
• Early payday. If you sign up for direct deposit, you can access your paycheck up to two days ahead of your scheduled payday.
• Stock-back rewards. Each time you make a qualifying purchase with your Stash debit card, you’ll earn a 0.125% piece of stock from the company you made the purchase from.
• Diversification score. Stash analyzes your portfolio and assigns a diversification score based on your current holdings. It also offers real-time recommendations across asset classes and investment categories to help you improve your portfolio.

How easy is it to use?

It takes less than five minutes to sign up for a Stash account. You’ll be asked to provide some basic personal information, like your full name and date of birth.

And you’ll need to create an investment profile — a simple process that requires you to answer a handful of questions about your investment goals and spending habits. It can take up to five business days for Stash to verify your account, but you’ll be ready to start investing once it’s approved.

The customer consensus on the Better Business Bureau and Reddit is that Stash’s app is great for beginners and easy to learn. Stash investors say the platform is chock-full of educational resources and the app is intuitive enough that newcomers can get up and running with very little downtime.

The bottom line? Stash’s signup process is quick to complete and the platform is easy to navigate.

What research does it provide?

Included in all three of its service tiers is access to its financial education blog, Stash Learn. The blog covers an assortment of investment topics, from unpacking industry jargon to navigating Stash’s stock offerings. Investors report that the blog’s high-quality offerings are helpful, practical and educational, helping new investors learn the ropes while providing timely news updates on the financial world at large.

For more in-depth market insights, investors need to upgrade to the Stash+ plan. With Stash+, investors receive a monthly market insights report that covers market, industry and economy trends.

Pricing and fees

Here’s what’s included in each Stash plan:

In addition to the monthly fee, you’ll also need to pay an ETF expense ratio — typically between 0.06% to 0.75% — for any ETFs in your account.

Stash’s membership tiers are rather unique — it doesn’t charge commissions on trades, but to use its service, you have to sign up for a plan with a monthly subscription fee. Fees range from $1 to $9 monthly, which doesn’t sound like much, but it could affect your bottom line, especially when there’s no guarantee you’ll turn a profit.

Think of it this way: $1 per month for Stash’s Beginner plan turns into a $12 annual fee. If you invest $500, you’re paying 2.4% — and that’s with Stash’s cheapest plan. Bump up to Stash’s Growth plan and now you’re paying 7.2%. And with Stash+? This swells to 21.6%. Compare this to some of Stash’s competitors that don’t charge for use of their platforms and Stash’s fees become even more unattractive.

That said, the more money you invest, the better these fees shake out. If you’re investing more than $1,200, you’ll pay less than 1% in fees annually for the Beginner plan. But for new investors who aren’t ready to commit large sums to a trading platform, Stash’s fees may bite into potential profits.

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Is Stash safe?

Stash was founded in 2015 and is headquartered in New York City. It has its own Better Business Bureau (BBB) page but isn’t a BBB-accredited business. All Stash investment accounts are held by Apex Clearing, a member of the Financial Industry Regulatory Authority (FINRA) and the Securities Investor Protection Corporation (SIPC). Stash’s online bank accounts are issued by FDIC-insured Green Dot Bank.

How does Stash keep my money safe?

Through its partnership with Apex Clearing, investments on Stash are protected up to $500,000, including up to $250,000 in cash balances. Stash uses 256-bit and SSL encryption and is a PCI DSS compliant provider, which means it follows the security protocols mandated by the Payment Card Industry Data Security Standard for protecting customer data.

Stash reviews and complaints

Reviews of Stash are mixed. It’s BBB page is by far the least flattering in its portfolio. As of October 2020, Stash receives an F rating from the BBB for failing to respond to 32 complaints, and gets 1.8 out of 5 stars from its customers.

But on Trustpilot, Stash maintains an impressive TrustScore of 3.7 out of 5 based on 425 reviews. It also has no registered complaints on the Consumer Financial Protection Bureau.

Stash’s app store rating is also quite promising, sitting at a hearty 4.1 out of 5 stars for Android and 4.7 out of 5 for iPhone.

Customers complain of Stash’s slow, unresponsive customer service, especially when it comes to closing an account. But many speak highly of the app’s beginner-friendly interface and educational resources.

You can read more about what customers say about Stash on the Stash subreddit at /r/stashinvest.

Pros and cons

How do I sign up?

To sign up with Stash, you must be a US resident who’s at least 18 years old and owns a valid bank account.

1. On Stash’s homepage, enter your email address and click Get started.
2. Create a password and click Start my Stash.
3. Enter your full name and date of birth. Click Continue.
4. Fill out your investment profile by answering questions about your investing experience and financial goals. Click Continue.
5. Verify your identity by entering your phone number, home address and Social Security number. Click Continue.
6. Enter your bank account information to fund your account.

The application process takes less than five minutes to complete. Your first transfer of funds may take from three to five business days to clear as Stash verifies your account.

How do I contact Stash support?

Touch base with Stash by:

• Phone. Call 800-205-5164 weekdays from 12 p.m. to 5:00 p.m. ET to speak with a Stash rep.
• Email. Fill out a support ticket on Stash’s website for an email response from the team.

Compare to other trading platforms

Sort by:

Name	Product	Stock trade fee	Asset types	Option trade fee	Annual fee
Vanguard		$0	Stocks, Mutual funds, ETFs, Forex	$1	$20 per year	Get a personal advisor when you open an account with at least $50,000.	Go to site More Info		loading Fetching your data...
Robinhood		$0	Stocks, Options, ETFs, Cryptocurrency	$0	0%	Make unlimited commission-free trades in stocks, funds, and options with Robinhood Financial.	Go to site More Info		loading Fetching your data...
Interactive Brokers		$0	Stocks, Bonds, Options, Mutual funds, Index funds, ETFs, Futures, Cash	$0 + $0.65/contract, $1 minimum	0%	IBKR Lite offers $0 commissions, and IBKR Pro offers advanced tools for professional traders.	Go to site More Info		loading Fetching your data...
Sofi Invest		$0	Stocks	N/A	0%	A free way to invest in stocks, ETFs and crypto.	Go to site More Info		loading Fetching your data...
TD Ameritrade		$0 or $25 broker-assisted	Stocks	$0 + $0.65/contract, or $25 broker-assisted		TD Ameritrade features $0 commission for online stock, but watch out for high short-term ETF and broker-assisted trading fees.	Go to site More Info		loading Fetching your data...
Tastyworks		$0	Stocks, Options, ETFs, Futures	Stocks & ETFs: $1/contract to open, $0 to close, $10 max/leg Futures: $2.50/contract to open, $0 to close	0%	Trade stocks, options, ETFs and futures on mobile or desktop with this advanced platform.	Go to site More Info		loading Fetching your data...

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Bottom line

Stash is best for newbie investors, with financial investing resources like its Smart-Stash feature that can help you build a nest egg. That said, risk is an inherent part of investing so there’s no guarantee you’ll make a profit. And ongoing fees combined with the lack of more complex investment products may deter more experienced investors.

Compare your investment options to find the platform that best fits your investment goals.

Frequently asked questions

• Does Stash buy fractional shares?

  Yes. You can purchase fractional shares through Stash starting at $0.01.

• What is the minimum deposit to open an investment account?

  There is no minimum opening deposit, so you can open a Stash account with any amount.

• Can I withdraw money from my Stash individual investment account?

  Yes. If your money is invested, you need to sell those shares before you can withdraw. After the sale has gone through, the funds must settle for two days. The settlement period is regulated by the US Security and Exchange, and can’t be bypassed.

• Does Stash accept any other funding options outside of bank transfers?

  No, you can fund your Stash account with a bank transfer only. Rollovers are not available for retirement accounts.