What do people on Reddit say?
On Reddit, users think Coinbase is far from perfect. It has had a lot of trouble with data breaches, which is a common theme in reviews. Customers warn of phishing attempts via text as recently as August 2025, as well as many other types of data breaches that have resulted in the loss of investors’ entire balances.
Other reviews mention problems with customer service, including difficulty reaching a representative and a lack of follow-up from representatives. Customers also complain about fees and the inability to perform transfers and add funds to their accounts.
Robinhood fares better overall. On Reddit, many posts are from new Robinhood users seeking investment advice. Other posts appreciate its user-friendly platform, efficient trading model, low barrier to entry and modest fees. A few posts recommend other platforms, such as Fidelity, but most tend to be satisfied.







