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Our top pick: USAA
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USAA has been proudly providing insurance for our military and their family members since 1922. Although American Family has been around for nearly as long, it isn’t quite the household name that USAA is. But don’t rule this smaller company out. American Family aims to gain the trust of its customers through top-notch customer service and protection.
Like American Family, USAA has a great reputation for customer service. The company gets an A+ from the Better Business Bureau and an astounding 5 out of 5 rating from J.D. Power. Both companies also offer discounts to make car insurance more affordable, like USAA’s military discount and American Family’s defensive driver discount.
If you qualify for coverage, USAA is a top pick for its proven stellar customer support and reputation year after year. If you don’t qualify for USAA, American Family is still a solid choice offering a wide range of discounts. Take a look at our side-by-side comparison below, and get the info you need to pick the insurer that best suits your needs.
|
|
|
|---|---|
| Affordable car insurance with highly rated customer service. Only available to military members and veterans and their family. | American Family Insurance aims to gain the trust of their customers through top-notch customer service and protection. |
| All 50 states | AZ, CO, GA, ID, IL, IN, IA, KS, MN, MO, NE, NV, ND, OH, OR, SD, UT, WA, WI |
| Optional | Optional |
| No | Yes |
| Yes | Yes |
| Yes | Yes |
| Yes |
Yes |
| Online Phone |
online phone |
| 12 months 6 months custom |
12 months monthly custom |
| Yes | Yes |
| Yes | Yes |
| Yes | No |
| Yes | Yes |
| Yes | Yes |
| Yes | Yes |
| Yes | Yes |
| Yes | Yes, up to 10% |
| Yes | No |
| Yes | Yes |
| Yes | Yes |
|
|
|
If you qualify for insurance through USAA, you can’t go wrong with its excellent customer service and dedication to meeting the financial needs of our military and their family. But keep in mind your personal situation when comparing USAA and American Family, because although one insurer might offer more discounts than the other, those discounts might not apply to you.
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