Liberty Mutual vs. The General: Which provider is right for you?

Liberty Mutual vs. The General: Which provider is better?

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Liberty Mutual vs. The General

Are you considering Liberty Mutual and The General for auto insurance? You’ll need the details on each provider to pick the best one for your situation. But first let’s take an overview of each company before we get into the specifics.

Liberty Mutual makes the process of purchasing car insurance understandable and easy. The website includes ways to get quotes, check coverage mandates by state, and even help identify what exactly you need from your car insurance. They get an A+ from the Better Business Bureau and provide discounts, making car insurance more affordable.

Like Liberty Mutual, The General also gets an A+ from the BBB. The company is known for insuring drivers with less-than-perfect driving records. If you fall into this category, it might be a good option. Let’s take a look at the details of each provider so you can make your choice.

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Liberty Mutual

Liberty Mutual

The General

The General

About the provider Formed in 1912, Liberty Mutual is committed to delivering insurance at a competitive rate. Taking pride in operating with immense integrity, the diversified global insurer makes an effort to go above and beyond for its members. The General specializes in budget-friendly insurance plans for drivers who may be deemed “risky” elsewhere. Conveniently selling directly to customers online, insurance can be approved and put a driver on the road in no time.
Price Policy costs depend your personal situation. Visit Liberty Mutual for a quote based on your specific needs. Policy costs depend your personal situation. Visit The General for a quote based on your specific needs.
States served All 50 states 46
User satisfaction* A+ A+
J.D. Power ratings** 2/5 on overall claims satisfaction N/A
Driver discounts View driver discounts View driver discounts
Vehicle discounts View vehicle discounts View vehicle discounts


* Based on Better Business Bureau’s company rating
** Based on the 2016 U.S Auto Claims Satisfaction Study


Driver discounts

Liberty Mutual

Liberty Mutual

The General

The General

Good student Varies (under 25, B average or higher)
Defensive driver
Good driver
Pay in full discount
Multicar
Military
Homeowner
Other discounts Preferred payment methods discount – Pay in full or automatic payments

New to Liberty Mutual Vehicle discount

Teen driver discount

New graduate discount

Newly married discount

Newly moved discount

Newly retired discount


Vehicle discounts

Liberty Mutual

Liberty Mutual

The General

The General

Anti-theft device
Anti-lock brake
Passive restraints
Air bag
Other discounts Hybrid vehicle discount

Adaptive cruise control

Lane departure warning

Collision preparation systems

Bottom line

Both Liberty Mutual and The General have a good reputation for customer service. But Liberty Mutual comes out ahead if you are looking for discounts. However, if you can’t get coverage through Liberty Mutual because of a poor driving history, The General is a good second choice.

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Compare other car insurance providers to Liberty Mutual and The General

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