Liberty Mutual vs. The General: Which provider is right for you?

Liberty Mutual vs. The General: Which provider is better?

Liberty Mutual vs. The General

Are you considering Liberty Mutual and The General for auto insurance? You’ll need the details on each provider to pick the best one for your situation. But first let’s take an overview of each company before we get into the specifics.

Liberty Mutual makes the process of purchasing car insurance understandable and easy. The website includes ways to get quotes, check coverage mandates by state, and even help identify what exactly you need from your car insurance. They get an A+ from the Better Business Bureau and provide discounts, making car insurance more affordable.

Like Liberty Mutual, The General also gets an A+ from the BBB. The company is known for insuring drivers with less-than-perfect driving records. If you fall into this category, it might be a good option. Let’s take a look at the details of each provider so you can make your choice.

Find the cheapest rate near you

Enter your ZIP code below and click Compare Now to find the best rates near you.

Your information is secure.

Liberty MutualLiberty MutualThe GeneralThe General
AboutFormed in 1912, Liberty Mutual is committed to delivering insurance at a competitive rate. Taking pride in operating with immense integrity, the diversified global insurer makes an effort to go above and beyond for its members.The General specializes in budget-friendly insurance plans for drivers who may be deemed “risky” elsewhere. Conveniently selling directly to customers online, insurance can be approved and put a driver on the road in no time.
PricePolicy costs depend your personal situation. Visit Liberty Mutual for a quote based on your specific needs.Policy costs depend your personal situation. Visit The General for a quote based on your specific needs.
States servedAll 50 states46
User satisfaction*A+A+
J.D. Power ratings**2/5 on overall claims satisfactionN/A
Driver discountsView driver discounts
Vehicle discountsView vehicle discounts

Read Review


* Based on Better Business Bureau’s company rating
** Based on the 2016 U.S Auto Claims Satisfaction Study


Driver discounts

Liberty MutualLiberty MutualThe GeneralThe General
Good studentVaries (under 25, B average or higher)No
Defensive driverNoNo
Good driverNoNo
Pay in full discountYesYes
Multi carYesNo
MilitaryNoNo
HomeownerNoNo
Other discounts
  • Preferred payment methods discount – Pay in full or automatic payments
  • New to Liberty Mutual Vehicle discount
  • Teen driver discount
  • New graduate discount
  • Newly married discount
  • Newly moved discount
  • Newly retired discount

Read Review

Vehicle discounts

Liberty MutualLiberty MutualThe GeneralThe General
Anti-theft deviceYesNo
Anti-lock brakeYesNo
Passive restraintsNoNo
Air bagNoNo
Other discounts
  • Hybrid vehicle discount
  • Adaptive cruise control
  • Lane departure warning
  • Collision preparation systems

Read Review

Bottom line

Both Liberty Mutual and The General have a good reputation for customer service. But Liberty Mutual comes out ahead if you are looking for discounts. However, if you can’t get coverage through Liberty Mutual because of a poor driving history, The General is a good second choice.

Find the cheapest rate near you

Enter your ZIP code below and click Compare Now to find the best rates near you.

Your information is secure.

Compare other car insurance providers to Liberty Mutual and The General

Was this content helpful to you? No  Yes

Ask an Expert

You are about to post a question on finder.com:

  • Do not enter personal information (eg. surname, phone number, bank details) as your question will be made public
  • finder.com is a financial comparison and information service, not a bank or product provider
  • We cannot provide you with personal advice or recommendations
  • Your answer might already be waiting – check previous questions below to see if yours has already been asked

Finder only provides general advice and factual information, so consider your own circumstances, or seek advice before you decide to act on our content. By submitting a question, you're accepting our Terms and Conditions and Privacy Policy.
Go to site