Explore Truist Bank’s suite of bank accounts

Two banks have merged to offer you a range of products for personal and business use.

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Truist Bank

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Suntrust and BB&T merged to create Truist Bank. The bank offers a range of products for personal and business use. But it’s still predominantly located on the East Coast.

What banking products does Truist Bank offer?

Together, SunTrust and BB&T offer a large suite of checking and savings accounts for individuals and businesses:

Why should I open an account at Truist Bank?

Truist Bank offers traditional perks like online and mobile banking, FDIC-insured deposits and a debit card, as well as:

  • Minimal fees. Some of BB&T’s checking and savings accounts have minimal to no fees for those just starting out.
  • Varying minimum deposits. Choose from basic accounts with $0 minimum balances to premium accounts with $10,000.
  • Multiple locations. SunTrust and BB&T have thousands of locations scattered across the East Coast.
  • Variety. Choose from 27 different checking and savings accounts across SunTrust and BB&T.

What should I look out for?

If you’re considering an account with Truist Bank, watch out for these drawbacks:

  • Low APYs. Most interest-bearing accounts earn a low 0.1% APY.
  • Companies are still separate. Although BB&T and SunTrust have merged, you’ll still have to bank with each company separately.
  • Regional locations. SunTrust and BB&T are located in the East Coast, so it may not appeal to Midwest or West Coast residents.
  • Some accounts must be opened in person. You may need to visit a branch to open some accounts, making it more difficult to bank with Truist if you don’t live in the East Coast.

Compare with leading bank accounts

Name Product Interest rate (APY) Fee Minimum deposit to open
Barclays Online Savings
Earn 20x the national savings account average with no fees or minimums.
American Express® Personal Savings High Yield Savings
Enjoy no monthly fees and a competitive APY with this online-only savings account. Accounts offered by American Express National Bank, Member FDIC.
BBVA Money Market
$15 per month
(can be waived)
Earn one of the highest annual percentage yields (APYs) if you live in one of 42 eligible states, and access your money by ATM, check or bill pay.
UFB Direct High Yield Savings
Earn a competitive rate with a balance higher than $10,000.
CIT Bank Savings Builder High Yield Savings Account
A super-high interest rate if you're in the habit of saving at least $100 per month or have $25K in the bank.
Radius Bank High-Yield Savings
A free high-interest savings account with a $100 minimum deposit to open
Chase Savings
$5 per month
(can be waived)
Get a $150 bonus when you open a new Chase Savings account, deposit a total of $10,000 or more in new money within 20 business days and maintain a $10,000 balance for 90 days. Or get $350 when you open both a Chase Savings and Chase Total Checking account. Available online nationwide except in Alaska, Hawaii and Puerto Rico.

Compare up to 4 providers

Truist Bank customer service

You’ll need to contact either BB&T or SunTrust depending on which institution you opened an account with:

BB&T customer service

To speak with a representative from BB&T:

  • Call 800-226-5228 daily from 6 a.m. to midnight ET.
  • Visit a local branch in person.
  • Send a secure message through the online banking portal.
  • Tweet @BBT.

SunTrust customer service

To speak with a representative from SunTrust:

  • Call 800-786-8787.
  • Visit a local branch near you.
  • Send a secure message through the online banking portal.
  • Send a letter via US Mail to:
      SunTrust Bank
      PO Box 85024
      Richmond, VA 23285-5024

Bottom line

If you’re looking for a large bank with a wide variety of products, Truist Bank may be a good fit. But if you want an account with higher interest rates, shop around for higher yields.

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