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Uphold review

Uphold lets you “trade anything for anything”, supporting trades of cryptocurrency, fiat currency and even precious metals.

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Iain Taylor

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Frank Corva
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Our take on Uphold

Uphold supports a selection of cryptocurrencies, precious metals, equities and national currencies for you to trade.

The exchange boasts of being a platform on which you can trade “anything to anything.” In other words, you can trade Apple stock for Solana (SOL) for gold for Bitcoin (BTC), for example, without having to trade back through fiat currency.

However, you have to pay for the convenience of trading between asset classes, as Uphold’s spread fees are relatively high.

3

Finder Rating

★★★★★

Uphold pros and cons

Pros

  • Expansive list of digital assets
  • Available in 184+ countries
  • Can trade across assets classes (e.g., crypto to commodities)
  • Uphold debit card

Cons

  • Limited customer service
  • Certain services are limited to geographical availability (debit card)
  • Notable spread fees

About Uphold – company history and background

The platform was founded in 2013, launched in 2015 and is based out of London, UK.

It currently has offices all over the world.

The platform is available in 184+ countries and supports trading for over 200 different currencies (both fiat and crypto) as well as commodities.

Listed Uphold crypto exchange assets

Uphold supports over 241 cryptocurrencies. In total, Uphold carries 17 of the top 20 cryptos by market cap.

Popular assets on Uphold
Avalanche (AVAX)
Binance USD (BUSD)
Bitcoin (BTC)
BNB (BNB)
Cardano (ADA)
Cosmos Hub (ATOM)
Dai (DAI)
Dogecoin (DOGE)
Ethereum (ETH)
LEO Token (LEO)
Lido Staked Ether (stETH)
Polkadot (DOT)
Polygon (MATIC)
Ripple (XRP)
Shiba Inu (SHIB)
Solana (SOL)
Tether (USDT)
TRON (TRX)
USD Coin (USDC)
Wrapped Bitcoin (WBTC)

Uphold exchange fees

Deposit methods
  • Bank transfer
  • Credit card
  • Debit card
  • Bank transfer (SEPA)
  • Apple Pay
  • Google Pay

Uphold deposit and withdrawal fees

Transaction type Fee
Deposit funds Bank transfer: None
Credit card: 3.99%
Debit card: 2.49%
Google Pay: None
Withdraw funds Cryptocurrency: subject to network fees
Bank transfer: None
Google Pay: None

Uphold trading fees

Type Fee
Trading $1 flat fee on trades
Trading Spreads also apply

Taker fee explained. A taker fee is a fee charged when a buy order is matched immediately with a sell order on the books. This is the fee charged when you place a market buy order.

Maker fee explained. A maker fee is the fee charged when you propose an order for other traders to take. In other words, this fee is charged when you place a limit order to sell an asset, but that order is not filled immediately.

Other fees

Uphold charges a [US$0.99] transaction fee on all transactions between assets where the amount transacted is under [US$100] in value.

Uphold charges a spread fee for trades. The spread fee for crypto trades varies depending on what assets you are trading and the region in which you are trading them.

In the US and Europe, the spread fee for cryptocurrencies ranges from 0.8–1.2%. Outside of these regions, the spread is about 1.8%.

The spread fees for other trades are as follows:

Precious Metals: approximately 3%

Fiat Currencies: about 0.2% for most major national currencies

US Equities: 1% but a small fee is added for trading outside market hours. Market hours are between 9:30am–4pm ET on business days.

*There is a 65-day cooling-off period whenever a user deposits USD using the ACH network. This also applies to withdrawing crypto that was purchased using USD that was funded using this network.

How to sign up on Uphold exchange

  1. Step 1
    To start the registration process, you can click the 'Sign up' tab in the top right of the homescreen.
  2. Step 2
    Users will be brought to a registration page where they will need to register an email account to Uphold. They will be sent a verification email with a link. They will then be asked to verify some brief personal information to attach to the account.
  3. Step 3
    You can now access your account. You will need to verify your ID before you will be allowed to fund your account and begin trading.
  4. Step 4 KYC
    Verifying your ID is straightforward. Uphold will display a link on your screen which you can either continue with on your phone through a provided QR code or a link sent via SMS. You will be required to submit a copy of your ID and a selfie. Once this process is complete, you're ready to start funding your account and begin trading.
Create a Uphold exchange account

About the Uphold app

You can download Uphold’s mobile app on either Android or iOS devices. The app makes it easy to manage your account on-the-go.

Is Uphold exchange safe?

Uphold has a strict KYC protocol in place, as well as requiring all of its users to add a 2-factor authentication security setting before allowing them to fund and trade on their registered accounts.

Uphold holds 90% of its digital assets in cold storage and is audited quarterly to verify its solvency.

Regulation. Uphold is regulated by the US Department of the Treasury’s Financial Crimes Enforcement Network (FinCEN) and the UK’s Financial Conduct Authority (FCA).

Past hacks. Uphold has been operating since 2015 and has never been hacked.

Security audits. Uphold states it undergoes regular security audits and penetration testing.

Insurance. Uphold has no insurance in place for users.

Keeping your crypto secure

All centralized exchanges, including Uphold, are vulnerable to counterparty risks like hacking, theft and insolvency. Using a self-custodial or hardware wallet is widely accepted as the best way to improve the security of your funds. We've shared some of our top picks below.

Ledger Nano X Wallet

Trezor Model T Wallet

Go to site
Go to site

Supported assets

5,500+

Supported assets

1,456+

Price (USD)

$149

Price (USD)

$219

Uphold customer support

Users can visit the FAQ page which has a list of the most frequent issues that users have come across with their remedies.

If a user wishes to speak directly to customer service, they can do so through the Contact Us form.

The customer support is very responsive, with an average time of around 15 minutes.

Google Play ratings27.5k ratings, 4.7 stars, 5M+ downloads
Apple Store ratings13.4 ratings, 4.2 stars

How to reach Uphold

  • Contact form
  • Email
  • Facebook page
  • Twitter

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8 Responses

    Default Gravatar
    CLAUDIAAugust 12, 2019

    I am having serious problems with uphold.com . They are not responding to my emails. I have 4600 EUR stuck in the account and they refuse to refund them! The money was sent from my bank account I want them refunded in the same account. I don’t know what to do! Please advise !

    Reply
      Avatarfinder Customer Care
      fayemanuelAugust 13, 2019Staff

      Hi Claudia,

      Thanks for contacting Finder.

      I’m sorry to hear your news. As we know, cryptocurrency does have a lot of process involved once you have invested on it.

      For this matter, they might need more information on what is evidently happening to your money. We recommend for you to contact Uphold. They might have a customer support team who can help you about your concern and discuss with them in detail what is happening to your money.

      Hope this helps!

      Would you need additional assistance please feel free to chat with us using the chat box at the lower right hand corner of the page.

      Regards,
      Faye

      Reply
    Default Gravatar
    ElioMarch 4, 2019

    When will Uphold Cryptocurrency Platform be available in New York?

    Reply
      Avatarfinder Customer Care
      JoshuaMarch 6, 2019Staff

      Hi Elio,

      Thanks for getting in touch with Finder. I hope all is well with you. 😃

      Uphold Cryptocurrency Platform is available in the United States and thus, it should be available in New York as well. Moreover, it is worth noting that this platform is also available to users in over 180 countries.

      I hope this helps. Should you have further questions, please don’t hesitate to reach us out again.

      Have a wonderful day!

      Cheers,
      Joshua

      Reply
    Default Gravatar
    MahambetDecember 29, 2018

    Does Uphold support Mongolia?

    Reply
      Avatarfinder Customer Care
      CharisseDecember 29, 2018Staff

      Hi Mahambet,

      Thanks for reaching out to finder.

      Yes, Mongolia is one of Uphold’s supported countries. If you are a member, you can hold, trade, and withdraw values using their platform.

      I hope this helps.

      Cheers,
      Charisse

      Reply
    Default Gravatar
    SeanSeptember 23, 2018

    I know there is a daily limit for usd withdraw. But what about xrp? If I decide to cash out then can I withdraw any amount at once? The market fluctuates so it would be ideal to withdraw all at once in order to avoid the value dropping.

    Reply
      Avatarfinder Customer Care
      JoshuaSeptember 25, 2018Staff

      Hi Sean,

      Thanks for getting in touch with finder. I hope all is well with you. :)

      According to our table, there’s no specific maximum withdrawal limit for XRP. However, there’s minimum withdrawal limit which is 0.001 XRP.

      I hope this helps. Should you have further questions, please don’t hesitate to reach us out again.

      Have a wonderful day!

      Cheers,
      Joshua

      Reply
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