Uphold - Digital Asset Platform Go to site
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Uphold supports a selection of cryptocurrencies, precious metals, equities and national currencies for you to trade.
The exchange boasts of being a platform on which you can trade “anything to anything.” In other words, you can trade Apple stock for Solana (SOL) for gold for Bitcoin (BTC), for example, without having to trade back through fiat currency.
However, you have to pay for the convenience of trading between asset classes, as Uphold’s spread fees are relatively high.
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The platform was founded in 2013, launched in 2015 and is based out of London, UK.
It currently has offices all over the world.
The platform is available in 184+ countries and supports trading for over 200 different currencies (both fiat and crypto) as well as commodities.
Uphold supports over 241 cryptocurrencies. In total, Uphold carries 17 of the top 20 cryptos by market cap.
Popular assets on UpholdTransaction type | Fee |
---|---|
Deposit funds | Bank transfer: None Credit card: 3.99% Debit card: 2.49% Google Pay: None |
Withdraw funds | Cryptocurrency: subject to network fees Bank transfer: None Google Pay: None |
Type | Fee |
---|---|
Trading | $1 flat fee on trades |
Trading | Spreads also apply |
Taker fee explained. A taker fee is a fee charged when a buy order is matched immediately with a sell order on the books. This is the fee charged when you place a market buy order.
Maker fee explained. A maker fee is the fee charged when you propose an order for other traders to take. In other words, this fee is charged when you place a limit order to sell an asset, but that order is not filled immediately.
Uphold charges a [US$0.99] transaction fee on all transactions between assets where the amount transacted is under [US$100] in value.
Uphold charges a spread fee for trades. The spread fee for crypto trades varies depending on what assets you are trading and the region in which you are trading them.
In the US and Europe, the spread fee for cryptocurrencies ranges from 0.8–1.2%. Outside of these regions, the spread is about 1.8%.
The spread fees for other trades are as follows:
Precious Metals: approximately 3%
Fiat Currencies: about 0.2% for most major national currencies
US Equities: 1% but a small fee is added for trading outside market hours. Market hours are between 9:30am–4pm ET on business days.
*There is a 65-day cooling-off period whenever a user deposits USD using the ACH network. This also applies to withdrawing crypto that was purchased using USD that was funded using this network.
You can download Uphold’s mobile app on either Android or iOS devices. The app makes it easy to manage your account on-the-go.
Uphold has a strict KYC protocol in place, as well as requiring all of its users to add a 2-factor authentication security setting before allowing them to fund and trade on their registered accounts.
Uphold holds 90% of its digital assets in cold storage and is audited quarterly to verify its solvency.
Regulation. Uphold is regulated by the US Department of the Treasury’s Financial Crimes Enforcement Network (FinCEN) and the UK’s Financial Conduct Authority (FCA).
Past hacks. Uphold has been operating since 2015 and has never been hacked.
Security audits. Uphold states it undergoes regular security audits and penetration testing.
Insurance. Uphold has no insurance in place for users.
All centralized exchanges, including Uphold, are vulnerable to counterparty risks like hacking, theft and insolvency. Using a self-custodial or hardware wallet is widely accepted as the best way to improve the security of your funds. We've shared some of our top picks below.
Ledger Nano X Wallet |
Trezor Model T Wallet |
Ledger Nano S Plus Wallet |
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Supported assets 5,500+ |
Supported assets 1,456+ |
Supported assets 5,500+ |
Price (USD) $149 |
Price (USD) $219 |
Price (USD) $79 |
See more of the best crypto wallets
Users can visit the FAQ page which has a list of the most frequent issues that users have come across with their remedies.
If a user wishes to speak directly to customer service, they can do so through the Contact Us form.
The customer support is very responsive, with an average time of around 15 minutes.
Google Play ratings | 27.5k ratings, 4.7 stars, 5M+ downloads |
Apple Store ratings | 13.4 ratings, 4.2 stars |
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I am having serious problems with uphold.com . They are not responding to my emails. I have 4600 EUR stuck in the account and they refuse to refund them! The money was sent from my bank account I want them refunded in the same account. I don’t know what to do! Please advise !
Hi Claudia,
Thanks for contacting Finder.
I’m sorry to hear your news. As we know, cryptocurrency does have a lot of process involved once you have invested on it.
For this matter, they might need more information on what is evidently happening to your money. We recommend for you to contact Uphold. They might have a customer support team who can help you about your concern and discuss with them in detail what is happening to your money.
Hope this helps!
Would you need additional assistance please feel free to chat with us using the chat box at the lower right hand corner of the page.
Regards,
Faye
When will Uphold Cryptocurrency Platform be available in New York?
Hi Elio,
Thanks for getting in touch with Finder. I hope all is well with you. 😃
Uphold Cryptocurrency Platform is available in the United States and thus, it should be available in New York as well. Moreover, it is worth noting that this platform is also available to users in over 180 countries.
I hope this helps. Should you have further questions, please don’t hesitate to reach us out again.
Have a wonderful day!
Cheers,
Joshua
Does Uphold support Mongolia?
Hi Mahambet,
Thanks for reaching out to finder.
Yes, Mongolia is one of Uphold’s supported countries. If you are a member, you can hold, trade, and withdraw values using their platform.
I hope this helps.
Cheers,
Charisse
I know there is a daily limit for usd withdraw. But what about xrp? If I decide to cash out then can I withdraw any amount at once? The market fluctuates so it would be ideal to withdraw all at once in order to avoid the value dropping.
Hi Sean,
Thanks for getting in touch with finder. I hope all is well with you. :)
According to our table, there’s no specific maximum withdrawal limit for XRP. However, there’s minimum withdrawal limit which is 0.001 XRP.
I hope this helps. Should you have further questions, please don’t hesitate to reach us out again.
Have a wonderful day!
Cheers,
Joshua